Sophie Baqué

Latest articles by Sophie Baqué

[mind Retail Exclusive] OBI chooses VTEX to better equip franchisees in e-commerce

Mind Retail learned that Obi has changed OMS and e-commerce platform partner. This should enable Germany's second largest DIY retailer, which is conducting a shift towards franchising, to...

23 May 2024

USA: Why the Maurices label migrated POS to Oracle’s cloud solution

Putting omnichannel customers at the center, reducing infrastructure costs, facilitating the integration of CRM programs and promotions were priorities of the Maurices fashion retailer when it...

22 May 2024

[mind Retail Exclusive] DOOH: In-Store Media to launch a new display banner for stores

The point-of-sale advertising specialist In-Store Media is working on a new format for in-store advertising. Aimed at supermarkets as well as D.I.Y. and beauty stores, it is designed to increase...

16 May 2024

[mind Retail Exclusive] 3 years after its first financing round, Sensei prepares a Series A

Autonomous store technology specialist Sensei, created in the wake of Amazon Go, is about to announce a Series A funding round (a round involving an investment fund, Editor’s note) mind...

16 May 2024

Facing theft issues, Target, Walmart and Dollar General reduce access to self-checkout

In the U.S.A., retailers are reviewing their self-checkout practices. Here's a look at the measures recently introduced by Target, Walmart, Dollar General and Five Below to counter the problem of...

15 May 2024

Following Microsoft, Amazon invests US$9 billion in Singapore

On May 7, 2024, Amazon announced a major investment into AWS. Following Microsoft, which last week unveiled a US$4 billion investment in cloud computing and AI infrastructures in Malaysia and...

10 May 2024

Walmart invests massively in private label offering

After announcing the closure of the health center business, Walmart is investing in a major overhaul of private labels. It aims to enhance loyalty of high-income households, in order to compensate...

7 May 2024

Wayfair bets on omnichannel with a first U.S. flagship

Despite an 8.4% decline of the U.S. furniture market in 2023, Wayfair‘s annual sales remained stable in the U.S. domestic market, growing by 0.2% to US$10.4 billion. The DNVB, whose market...

7 May 2024

[Case study] With Hanshow, Leroy Merlin cuts picking time by 17% for 2-hour pick-up

On February 28, at EuroCIS, Leroy Merlin and Hanshow received the Reta Awards 2024 for best in-store retail solution and best supplier respectively. mind Retail reports on the deployment of...

2 May 2024

Thanks to the push of lockers, Vinted turned profitable in 2023

For the first time in 15 years, Lithuanian second-hand platform Vinted became profitable in 2023. This is due to the spread of the Vinted Go lockers, whose footprint soared by 230% in 6 months in...

30 April 2024

LVMH fund takes control of Kiko Milano

L-Catterton Management (US$35 billion in assets under management, including A.P.C., Ganni, Birkenstock…) announced on April 26, 2024, that it was taking a majority stake in Kiko Milano...

29 April 2024

How Ingka increased staff retention by 5 points in 16 months

In 2023, according to OC&C, staff turnover reached 56% for specialty retailers and 69% in food, with significant differences between store types and age groups. But at Ingka Group, HR team...

26 April 2024

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Retail tech mapping 2025: 42% of start-ups already profitable, 53% aiming for breakeven within 3 years

In their final update for 2025 covering retail tech mapping, FDJ Ventures and France Digitale present new challenges for French retail start-ups. These include financing, slowing company creation...

10 December 2025