Sophie Baqué

Latest articles by Sophie Baqué

Optical Center improves its e-reputation thanks to customer reviews

To improve its e-reputation, Optical Center (700 stores in 7 countries, turnover of €1 billion in 2021) joined forces with the customer review management platform Custplace in January 2018.It...

5 January 2023

Jean-Christophe Brindeau, C.F.A.O. Retail: “The Supeco brand is the foundation of Carrefour’s retail project in Africa”

Despite a drop in volumes on a comparable basis in Cameroon, Ivory Coast and Senegal, CFAO Consumer Retail will end the 2022 financial year with sales up by 64%. Committed to a policy of rapid...

4 January 2023

Algolia : How Harry Rosen more than tripled conversion rate in 3 years

In Canada, the men's fashion chain has been integrating Algolia,Commercetools and Amplience technologies over 3 years. The firm reports a boost for sales conversion and growth of online sales.

2 January 2023

American tourists drive luxury sales in Europe

Americans, taking advantage of a dollar at the highest level for 20 years, are boosting the European luxury market. According to payment specialist Planet, during the week of Black Friday...

21 December 2022

Discount: Dollar General plans to open 1,000 stores in 2023

Buoyed by inflation, “Dollar stores” are multiplying in the U.S.A., particularly in rural areas. Dollar General (Q3 sales of US$9.5 billion, up by 11%) plans to open 1,050 stores next...

21 December 2022

Quick commerce: Getir soon leader of a consolidating market

As the French quick-commerce market is expected to exceed €250 million in 2022 according to our estimates, the takeover of Gorillas by Getir will create a European leader.

16 December 2022

Fewer branches and difficulties at franchised stores: Carrefour’s strategy amid the energy crisis

Eager to protect profitability and to reduce its workforce, Carrefour is reorganizing stores and transforming working environment. Retail mind examines the way ahead.

16 December 2022

Celio takes over the Camaïeu brand, but not the customer base

Four years after the implementation of the GDPR, Camaïeu's customers have finally not seen their data go to the highest bidder.

13 December 2022

Retail sales fall in Europe, signalling a likely recession

While retail sales are holding up in the U.S.A. they fell sharply in Europe in October 2022. As retailers firm up annual budgets, the scenario of a recession seems to be confirmed.

8 December 2022

Amazon Fresh and Tesco Get Go roll out in London

In the U.K., Amazon currently operates 19 standalone stores, including 18 in London. While this is a far cry from the 260 units planned by 2024, which were announced at launch in March 2021...

8 December 2022

Primark : expansion with smaller formats

If store traffic and sales remain below 2019 levels, the discreet fashion retailer is relaunching a sustained expansion while rationalized square metres. It also confirms no home delivery.

7 December 2022

Confidential. Citrus Ad to open an office in Dubai

Advertising technology company Citrus Ad (owned by Publicis Group since 2021) is building a team in the United Arab Emirates. According to Alban Villani, C.E.O. EMEA, “We are in the process...

6 December 2022

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Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

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Profound raises US$96 million in Series C funding, becoming a first GEO unicorn

Founded in 2024 in New York by James Cadwallader, GEO startup Profound raised US$96 million on February 24, 2026, in a Series C round led by Lightspeed Venture Partners, including Sequoia Capital...

25 February 2026

Klépierre, URW, Carmila: in 2025, retail media and services accounted for nearly 10% of net rental income

Published on February 12 and 19, annual financial results of the three major European property companies show that Klépierre, Unibail-Rodamco-Westfield, and Carmila are no longer singing from the...

24 February 2026