Sophie Baqué

Latest articles by Sophie Baqué

Makro Belgium to be sold by the slice, a symbol of the end of the big supermarkets

The 17 Belgian stores of Metro and Makro are for sale. Whilst takeover candidates are emerging for the D.I.Y. and wholesale food sectors, the fashion side of Makro is more difficult.

14 October 2022

Patagonia: Yvon Chouinard donates his company for the planet

Article by Regine Eveno, published on September 30, 2022…A pioneer in the defence of the planet and Founder of a group with a turnover of US$750 million in 2021 (via 80 stores worldwide)...

29 September 2022

Influential Mary Dillon appointed CEO of Foot Locker

…At 61, Mary Dillon, the woman who made Ulta Beauty the leading beauty retailer in the US, has been appointed C.E.O. of Foot Locker (2800 stores in 28 countries, turnover of US$2.07...

1 September 2022

Francois Guilluy, Maty : “Our customers can pay with the PayWish app, it’s a small revolution”

Enabling customers to pay quickly and simply, without investing in new Eftpos terminals, while controlling the technical and financial risks. These are the objectives of the jeweller Maty, which...

12 July 2022

How to decarbonise retail?

While the regulatory context has changed significantly over the past year (Fashion Act in the USA, AGEC law in France), the issue of fossil fuels combined with recent inflation (energy, raw...

9 June 2022

Deliveroo and Hero: arm wrestle over delivery workers’ pay in the Emirates

//In the UAE, Talabat’s delivery drivers (a subsidiary of the German group Delivery Hero) have refused, for the second time in a month, to deliver meals in the city of Dubai. They are...

20 May 2022

Ikea allocates €3 billion for digital stores

With online sales accounting for 30% of business, the Ingka Group is investing heavily to move stores to omnichannel. The automated click & collect pilot in Paris may serve as an inspiration...

10 May 2022

Eric Dangreaux, Paysurf: “Facilitate and secure payment on digital marketplaces”

Behind the success of digital marketplaces lies a precise mechanism adroit at receiving, dividing and transferring funds authorised by customers. This payment element is deployed by integrated...

1 April 2022

Shopee to close Indian operations

Amid a backdrop of global uncertainties, the Singaporean Sea Group (turnover of US$10 billion in 2021, with 51% from e-commerce and 43% from gaming) closed Shopee India, its e-commerce...

29 March 2022

Walmart targets US$100 billion in online sales by 2022

Walmart, the world's leading retailer, published annual financial results and notes that 2020 and 2021 have been a complex year. Their results show a sustained turnover growth and large expansion...

23 February 2022

Change management and franchising. Fitness Park relies on Yoobic

Fitness Park (turnover of €200 million in 2019, 250 sports clubs in France, Spain and Portugal) plans to open 50 new stores this year, including 15 in Spain.

22 February 2022

Lise Charmel : “Any cyber risk is even greater today because there is no longer full insurance cover”

Lingerie retailer Lise Charmel, highly active in Russia and Eastern Europe, reported a massive cyberattack two years ago. For the company, whose annual turnover reached €60 million in 2018 as the...

18 February 2022

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Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

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Italy seizes €27.4 million from CEVA Logistics for fraud and undeclared labour

On March 3, 2026, Italian tax authorities announced the seizure of €27.4 million from two Italian subsidiaries of French supply chain specialist CEVA Logistics, itself a subsidiary of the...

5 March 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

Search AI : in the retail sector, 25% of AI queries are transactional

For mind Retail, online SEO specialist Ahrefs analysed retail queries on AI search engines. The goal was to measure the proportion of transactional prompts compared to informational ones. The...

2 March 2026

Faced with sluggish demand, The Home Depot and Lowe’s cut 1,400 jobs and reaffirm a B2B focus

In the United States, with the home improvement and D.I.Y. market under pressure, retail leaders are reorganising. Home Depot and Lowe's, respectively No. 1 and No. 2 in the market, announced...

25 February 2026