Sophie Baqué
Chief Editor of mind Retail
Most read articles by Sophie Baqué
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
- Retail
- Retail tech
- News
20 October 2026
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
- Retail
- Retail tech
- Analysis
16 October 2026
Latest articles by Sophie Baqué
Frédéric Marty-Debat to move to retail
Frenchman Frédéric Marty-Debat will be leaving as Managing Director of Publicis Commerce France, according to information from mind Retail on Friday 21st October. He will be taking...
- Retail
- News brief
25 October 2022
Gucci appoints a Chief Metaverse Officer
Gucci (519 stores at the end of June 2022, half-yearly turnover of €5.17 billion, up 8% on a comparable basis) is expanding into the metaverse. The nugget of the Kering group, owned by the...
- Retail
- News brief
24 October 2022
Cathy Collart Geiger, C.E.O. of Picard
Exclusive interview with Cathy Collart Geiger, Picard's C.E.O. as a guest at the last FrenchFounders meeting in Paris, of which mind Retail is a partner. She explains her ambitions for the group's...
- Retail
- News
24 October 2022
Kroger-Albertsons: US$24.6 billion merger to create a customer data giant
In the U.S.A., the food retailer Kroger announced the purchase of competitor Albertsons on 14th October 2022. While this deal looks defensive in the short term, it is also offensive in the long...
24 October 2022
New on your site!
Dear Subscriber,…We are upgrading the mind Retail services. From Monday, October 24th, you will find analysis, news and a new section called:…– Data for all our sources...
- Retail
- News brief
24 October 2022
Makro Belgium to be sold by the slice, a symbol of the end of the big supermarkets
The 17 Belgian stores of Metro and Makro are for sale. Whilst takeover candidates are emerging for the D.I.Y. and wholesale food sectors, the fashion side of Makro is more difficult.
- Retail
- News
14 October 2022
Patagonia: Yvon Chouinard donates his company for the planet
Article by Regine Eveno, published on September 30, 2022…A pioneer in the defence of the planet and Founder of a group with a turnover of US$750 million in 2021 (via 80 stores worldwide)...
29 September 2022
Influential Mary Dillon appointed CEO of Foot Locker
…At 61, Mary Dillon, the woman who made Ulta Beauty the leading beauty retailer in the US, has been appointed C.E.O. of Foot Locker (2800 stores in 28 countries, turnover of US$2.07...
- Retail
- News brief
1 September 2022
Francois Guilluy, Maty : “Our customers can pay with the PayWish app, it’s a small revolution”
Enabling customers to pay quickly and simply, without investing in new Eftpos terminals, while controlling the technical and financial risks. These are the objectives of the jeweller Maty, which...
- Retail
- News
12 July 2022
How to decarbonise retail?
While the regulatory context has changed significantly over the past year (Fashion Act in the USA, AGEC law in France), the issue of fossil fuels combined with recent inflation (energy, raw...
- Retail
- Essentials
9 June 2022
Deliveroo and Hero: arm wrestle over delivery workers’ pay in the Emirates
//In the UAE, Talabat’s delivery drivers (a subsidiary of the German group Delivery Hero) have refused, for the second time in a month, to deliver meals in the city of Dubai. They are...
- Retail
- News brief
20 May 2022
Ikea allocates €3 billion for digital stores
With online sales accounting for 30% of business, the Ingka Group is investing heavily to move stores to omnichannel. The automated click & collect pilot in Paris may serve as an inspiration...
- Retail
- News
10 May 2022
What you absolutely must read this week
The essential content of the week selected by the editorial team.
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
- Retail
- Special Reports
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
- Retail
- Economy and regulators
- Analysis
21 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026