Sophie Baqué

Latest articles by Sophie Baqué

Shopify strengthens anti-fraud defences with Appriss Retail

On April 7, the American group Appriss Retail, led by Michael Osborne (revenue not disclosed), announced a new integration with the e-commerce platform Shopify. This AI-powered solution interfaces...

14 April 2025

Refund fraud: how to detect and prevent it

Refund fraud, long considered taboo but increasingly popular on social media, accounted for 15.1% of returns in the United States in 2024. Document fraud, amplified by AI, is also on the rise...

11 April 2025

2024 results: strategic acceleration for Decathlon, calculated caution for Intersport

The world's two largest sporting goods retailers, Decathlon and Intersport, recently presented annual results for the financial year ending December 31, 2024. In a context of managerial...

10 April 2025

[mind Retail Exclusive] Faume raises several million Euros in funding

According to information from mind Retail, a new round of financing has been finalised by the second-hand start-up. In 2024, the latter saw its turnover increase by 64% to more than €2 million...

9 April 2025

Nicolas takes stock of 4 months of last mile deliveries with Woop

Although in 2024 e-commerce accounted for barely 2% of Nicolas's business, the wine retailer part of Castel group is taking stock of a new Delivery Management System after 4 months. The aim is to...

2 April 2025

Simon Property steps up in offsite retail media

Simon Property Group, the world’s leading commercial property company (2024 revenue: US$5.96 billion, up by 5.4%, via 229 malls covering 180 million sq.m and 2 billion visitors per year)...

2 April 2025

Instacart adopts technology to combat out-of-stock in the U.S.

After reporting a profitable 2024 fiscal year, driven by an 11% turnover uplift, the food shopping app is going further with stock data. New technology, based on computer vision and AI, should...

28 March 2025

With 20% of e-commerce in 2024, Target wants to increase the marketplace fivefold

In the U.S.A, Target, the most omnichannel grocery retailer is capitalising on the positive benefits of a marketplace launched in 2019. While advertising revenue grew by 24% last year, it wants to...

28 March 2025

Rodrigo Clare (Altarea): “We have entered into exclusive negotiations to manage stores in 83 Milan metro stations”

After winning, with RATP Travel Retail, the tender for the stations in the greater Paris area, the property company Altarea is also preparing to expand in Italy, mind Retail learned. We review the...

28 March 2025

Acquired for US$8.5 billion, Dollar Tree sells Family Dollar for US$1 billion

On March 26, the American discounter Dollar Tree (owner of the eponymous brand and Family Dollar) reported a turnover of US$30.83 billion in 2024 via 2900 stores, up 0.8%, but a net loss that...

28 March 2025

India: Apna Mart raises US$25 million with its hybrid model

On March 24, Apna Mart, an Indian food retailer operating both in-store and 15-minute express delivery, raised US$25 million in Series B (capital and debt), according to the Registrar of...

25 March 2025

India: Amazon and Walmart accused of violating quality control rules

After being caught in September 2024 for failing to comply with competition law, Amazon and Flipkart (a subsidiary of Walmart) are accused of violating quality control rules in India. The Indian...

24 March 2025

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Adobe bets on GEO with the US$1.9 billion acquisition of Semrush

On November 19 the technology leader Adobe (2024 revenue: US$21.5 billion, up by 11% at constant rates) announced the acquisition of SaaS platform Semrush (2024 revenue: US$376.8 million, up by...

21 November 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025