News brief

The underwear retailer Etam (804 stores in 45 countries in late 2022, including 593 fully-owned), whose 90% of sales are generated by stores and 10% online, added a “return management”...

28 April 2023

For 30% of retailers, staff spend too much time managing returns

According to a survey of 500 fashion retailers in the U.S.A. and the U.K. by the R.F.I.D. specialist SML Group, a third of retailers say they spend too much time processing returns manually. This...

27 April 2023

Sephora partners with Pact Collective to collect more empty packaging

In the U.S.A. and Canada, Sephora (LVMH, 17% organic growth in Q1 2023, as in 2022) signed a partnership with Pact Collective. This project, called Beauty (Re)Purposed, aims at collecting empty...

27 April 2023

[Confidential] In 2022, King Jouet recorded only €150,000 in retail media revenue

Having initiating retail media in 2020 with Criteo, King Jouet (330 stores in France, Switzerland and Benelux, steady turnover of €412 million in 2022) the firm shared results...

21 April 2023

Furniture : Conforama and But launch a joint advertising agency

On Monday April 3rd, the household equipment retailers But and Conforama (Mobilux) announced a joint retail media agency called Retailium Media. They will offer advertisers a...

14 April 2023

Apple makes a deeper foray into India with two first stores

While Apple (2022 revenue of US$394.3 billion, up by 8% vs 2021) took a first step into the Indian market in 2020 with an e-commerce site, the business is now due to open a physical branded...

12 April 2023

U.S. shopping centres diversify offers to attract customers

Following the lead from Unibail Rodamco Westfield, which made residential projects a priority for 2023, the American property owner Macerich is diversifying low-traffic sales areas to increase...

12 April 2023

Amazon and Walmart invest in custom packaging technology

On 20th March, Packsize launched a machine called “Ultra5” exclusively for Walmart, which is able to detect dimensions of any item, cutting and folding cardboard packaging so that it...

7 April 2023

Beauty. The Indian unicorn Nykaa continues to grow like crazy

Despite a departure of five senior executives since January 2023, Nykaa expects sales to grow by around 30% in the financial year ended in March 2023. On 5th April, the pure-player (which also...

7 April 2023

Beauty : L’Oréal adds Aesop to its portfolio of luxury brands

In search of cash, Brazilian beauty retailer Natura & Co had been looking to sell a gold nugget called Aesop since February. L’Oréal (2022 sales of €38.3...

6 April 2023

Inflation : The C.E.O. of Système U points to the behavior of national brands

On 30th March, in an interview with BFMTV, Dominique Schelcher, C.E.O. of the French grocery retailer Système U, criticised the role of major brands in consumer price inflation: “A...

4 April 2023

U.S.A. New C.E.O. for Starbucks in a wave of union pressure

Starbucks (turnover of US$32.23 billion, up 10.9%, net margin of 10.2% of sales) announced that Laxman Narasimhan (aged 55) will take over as the new C.E.O. on 20th March. He moves from C.E.O. of...

29 March 2023

Belgium. Delhaize to franchise integrated supermarkets due to declining profitability

A call for strike action in the entire Belgian retail sector has been made for 17 April. It follows the announcement on 7 March of the project of Ahold Delhaize (turnover 2022 of €87 billion...

29 March 2023

Carrefour Brazil. How e-commerce doubled in Q4 2022 with VTEX

Last June, Carrefour’s Brazilian subsidiary launched an omnichannel integration project with VTEX. “The challenge was to serve web orders faster, offering more convenience and agility...

29 March 2023

Leroy Merlin wants to give up control in Russia

On 24 March, Adeo announced an intention to “cede control” of 113 Russian Leroy Merlin stores. However, the holding company wants to “keep its hand” in the poker game. The...

28 March 2023

In Dubai, the marketplace Noon is banking on external growth to counter Amazon

In the U.A.E., the marketplace Noon (also selling in Saudi Arabia and Egypt) has finalised the acquisition of the fashion pure-player Namshi (2021 turnover of US$491.6 million) with immediate...

28 March 2023

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Most viewed articles of the month on mind Retail

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Italy seizes €27.4 million from CEVA Logistics for fraud and undeclared labour

On March 3, 2026, Italian tax authorities announced the seizure of €27.4 million from two Italian subsidiaries of French supply chain specialist CEVA Logistics, itself a subsidiary of the...

5 March 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

Faced with sluggish demand, The Home Depot and Lowe’s cut 1,400 jobs and reaffirm a B2B focus

In the United States, with the home improvement and D.I.Y. market under pressure, retail leaders are reorganising. Home Depot and Lowe's, respectively No. 1 and No. 2 in the market, announced...

25 February 2026

Search AI : in the retail sector, 25% of AI queries are transactional

For mind Retail, online SEO specialist Ahrefs analysed retail queries on AI search engines. The goal was to measure the proportion of transactional prompts compared to informational ones. The...

2 March 2026