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Armani (2021 turnover of €2 billion, up by 26% vs 2020) with an interior design division, Armani / Casa, has partnered with property developer Arada to create a luxury residential complex in...

4 May 2023

How Etam wants to generate additional revenue from in-store returns

The underwear retailer Etam (804 stores in 45 countries in late 2022, including 593 fully-owned), whose 90% of sales are generated by stores and 10% online, added a “return management”...

28 April 2023

For 30% of retailers, staff spend too much time managing returns

According to a survey of 500 fashion retailers in the U.S.A. and the U.K. by the R.F.I.D. specialist SML Group, a third of retailers say they spend too much time processing returns manually. This...

27 April 2023

Sephora partners with Pact Collective to collect more empty packaging

In the U.S.A. and Canada, Sephora (LVMH, 17% organic growth in Q1 2023, as in 2022) signed a partnership with Pact Collective. This project, called Beauty (Re)Purposed, aims at collecting empty...

27 April 2023

[Confidential] In 2022, King Jouet recorded only €150,000 in retail media revenue

Having initiating retail media in 2020 with Criteo, King Jouet (330 stores in France, Switzerland and Benelux, steady turnover of €412 million in 2022) the firm shared results...

21 April 2023

Furniture : Conforama and But launch a joint advertising agency

On Monday April 3rd, the household equipment retailers But and Conforama (Mobilux) announced a joint retail media agency called Retailium Media. They will offer advertisers a...

14 April 2023

Apple makes a deeper foray into India with two first stores

While Apple (2022 revenue of US$394.3 billion, up by 8% vs 2021) took a first step into the Indian market in 2020 with an e-commerce site, the business is now due to open a physical branded...

12 April 2023

U.S. shopping centres diversify offers to attract customers

Following the lead from Unibail Rodamco Westfield, which made residential projects a priority for 2023, the American property owner Macerich is diversifying low-traffic sales areas to increase...

12 April 2023

Amazon and Walmart invest in custom packaging technology

On 20th March, Packsize launched a machine called “Ultra5” exclusively for Walmart, which is able to detect dimensions of any item, cutting and folding cardboard packaging so that it...

7 April 2023

Beauty. The Indian unicorn Nykaa continues to grow like crazy

Despite a departure of five senior executives since January 2023, Nykaa expects sales to grow by around 30% in the financial year ended in March 2023. On 5th April, the pure-player (which also...

7 April 2023

Beauty : L’Oréal adds Aesop to its portfolio of luxury brands

In search of cash, Brazilian beauty retailer Natura & Co had been looking to sell a gold nugget called Aesop since February. L’Oréal (2022 sales of €38.3...

6 April 2023

Inflation : The C.E.O. of Système U points to the behavior of national brands

On 30th March, in an interview with BFMTV, Dominique Schelcher, C.E.O. of the French grocery retailer Système U, criticised the role of major brands in consumer price inflation: “A...

4 April 2023

U.S.A. New C.E.O. for Starbucks in a wave of union pressure

Starbucks (turnover of US$32.23 billion, up 10.9%, net margin of 10.2% of sales) announced that Laxman Narasimhan (aged 55) will take over as the new C.E.O. on 20th March. He moves from C.E.O. of...

29 March 2023

Belgium. Delhaize to franchise integrated supermarkets due to declining profitability

A call for strike action in the entire Belgian retail sector has been made for 17 April. It follows the announcement on 7 March of the project of Ahold Delhaize (turnover 2022 of €87 billion...

29 March 2023

Carrefour Brazil. How e-commerce doubled in Q4 2022 with VTEX

Last June, Carrefour’s Brazilian subsidiary launched an omnichannel integration project with VTEX. “The challenge was to serve web orders faster, offering more convenience and agility...

29 March 2023

Leroy Merlin wants to give up control in Russia

On 24 March, Adeo announced an intention to “cede control” of 113 Russian Leroy Merlin stores. However, the holding company wants to “keep its hand” in the poker game. The...

28 March 2023

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026