AI chatbot
How Cuisinella’s AI chatbot generates a rise by 21% of in-store appointments
To support “drive-to-store”, the Schmidt group subsidiary deployed an AI chatbot on the e-commerce site to improve conversion of in-store appointment bookings. For mind Retail, Daniel Freyd, Chief...
- Retail
- mind Exclusive
- Retail tech
20 November 2025
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Our mind news
Having just reached break-even, the French subsidiary of refurbished specialist Save intends to go beyond an historical model of repair to develop sales of accessories and refurbished products...
23 January 2026
After securing a strategic partnership with Spanish grocer Bon Preu, retail tech firm Shoptimus AI—first spotted by Carrefour—is accelerating a rollout. By leveraging AI agents to automate grocery...
- Retail
- mind Exclusive
- Retail tech
11 January 2026
According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.
- Retail
- mind Exclusive
- Retail tech
16 December 2025
The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...
- Retail
- mind Exclusive
- Retail tech
9 December 2025
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Cyberattack: Coupang targeted by investor lawsuit in the U.S.
Under investigation following a cyberattack that exposed data for 33.7 million customers and resignation of C.E.O. Park Dae-Jun on December 10 2025, South Korean e-commerce retailer Coupang (2024...
- Retail
- Economy and regulators
- News
6 January 2026