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[mind Retail Exclusive] After the restaurant industry, Passcloud expands an e-marketing wallet with Etam, Viveh and Ni Cosmetic
Passcloud, a French-American start-up specialising in digital wallet marketing, is diversifying towards fashion and beauty retailers, affiliate marketing agencies and travel retail. Co-Founder and...
  • Retail
  • mind Exclusive
  • Retail tech
4 July 2025
With a confidential US$3.5 million funding round, PulpoAR expands augmented reality case studies
PulpoAR, a U.S. augmented reality start-up active in e-commerce and beauty stores, is taking a new step forward by positioning on Google search and retail media. This strategic diversification...
  • Retail
  • Retail tech
  • Analysis
26 June 2025
China : amid slowing beauty sales, SaSa slashes offline stores
On April 15, Chinese beauty retailer SaSa (revenue of US$560 million in the last fiscal year to March 2024, net margin ratio of 5% through 183 stores) published results for the quarter to March...
  • Retail
  • Retailer and e-commerce
  • News brief
14 May 2025
Ireland: TikTok Shop captured 5% of the beauty market in just 3 months
Threatened with a loss of control in the U.S.A., TikTok is accelerating in Europe. With a remarkable breakthrough in the U.K., where the online store is already the 2nd largest cosmetics...
  • Retail
  • Retailer and e-commerce
  • News
24 April 2025
[NRF 2025] L’Oréal makes AI a strategic pillar of development in 2025
AI assistant for more engaging online talks, diagnostics, virtual product fitting... On the sidelines of NRF, Béatrice Dautzenberg, Global Beauty Tech Director at L'Oréal, shared with mind Retail...
  • Retail
  • Retailer and e-commerce
  • Analysis
17 January 2025
Beauty: Nykka relies on express delivery to deliver 50% of orders on D+1
On September 3, according to Office Chai, Indian omnichannel fashion and beauty retailer Nykka (US$770 million turnover in 2023, up 24%, 200 stores in 72 Indian cities) launched a 3-hour delivery...
  • Retail
  • Retailer and e-commerce
  • News brief
6 September 2024
[mind Retail Exclusive] Blissim transfers thousands of customer reviews to the Sephora website
Since June 1, 2024, subscription beauty box specialist Blissim (1.2 million customers in France, 2023 turnover of around €50 million) has been capitalising on customer reviews. Previously...
  • Retail
  • mind Exclusive
  • Retailer and e-commerce
28 August 2024
Luxury goods: in the 1st half, LVMH cannot escape market slowdown
On July 23, LVMH (2023 sales: €86.15 billion, up 9%, after a 23% increase in 2022) published results for the first half to the end of June. Sales, down 1% at constant exchange rates to...
  • Retail
  • Retailer and e-commerce
  • News brief
25 July 2024
LVMH fund takes control of Kiko Milano
L-Catterton Management (US$35 billion in assets under management, including A.P.C., Ganni, Birkenstock…) announced on April 26, 2024, that it was taking a majority stake in Kiko Milano...
  • Retail
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  • News brief
29 April 2024
L’Occitane, Sephora, Ulta Beauty make major moves in a slowing market
As the beauty market slows down, particularly in China, cosmetics retailers are making major moves. L'Occitane is delisting from the Hong Kong stock exchange, Sephora is changing governance in...
  • Retail
  • Retailer and e-commerce
  • News
17 April 2024
Coty, Estée Lauder, L’Oréal: China at the heart of the strategy
Cosmetics giants have accelerated their investments and development for the Chinese market in 2022, including new outlets and building innovation centres. We consider the main strategies.
  • Retail
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4 May 2023
Beauty. The Indian unicorn Nykaa continues to grow like crazy
Despite a departure of five senior executives since January 2023, Nykaa expects sales to grow by around 30% in the financial year ended in March 2023. On 5th April, the pure-player (which also...
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7 April 2023
Beauty : L’Oréal adds Aesop to its portfolio of luxury brands
In search of cash, Brazilian beauty retailer Natura & Co had been looking to sell a gold nugget called Aesop since February. L’Oréal (2022 sales of €38.3...
  • Retail
  • News brief
6 April 2023
India: Reliance ditches Sephora and launches own beauty brand Tira
Although talks about Reliance Retail taking over Sephora's franchise rights in India have been abandoned, the Indian retailer is moving into beauty with its own omnichannel brand called Tira...
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9 February 2023
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Featured image of the article Refurbished smartphones: why Largo relies on Speeral automation
Refurbished smartphones: why Largo relies on Speeral automation
The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...
  • Retail
  • mind Exclusive
  • Retail tech
9 December 2025
Featured image of the article Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII
Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII
French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...
  • Retail
  • mind Exclusive
  • Retail tech
5 December 2025
Featured image of the article Already in POC, Dialog’s conversational agent shows up in the search bar
Already in POC, Dialog’s conversational agent shows up in the search bar
Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...
  • Retail
  • mind Exclusive
  • Retail tech
4 December 2025
dynamic shipping, Natch, Hive
E‑commerce: How Hive customises free‑delivery thresholds using customer data
With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...
  • Retail
  • mind Exclusive
  • Retail tech
2 December 2025
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy
Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...
  • Retail
  • News
  • News brief
21 November 2025
2
How Maison 123 generated €420,000 on WhatsApp in 5 months
Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...
  • Retail
  • Retail tech
  • Analysis
3 December 2025
3
Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”
Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...
  • Retail
  • Retail tech
  • Analysis
11 December 2025
4
Retail media: Marionnaud bets on print with Figaro to boost drive-to-store
According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...
  • Retail
  • mind Exclusive
  • Retail tech
26 November 2025
5
Carmila join forces with Unlimitail and JCDecaux to equip 252 malls
On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...
  • Retail
  • Property and investors
  • News
12 December 2025
6
Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%
On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure  of C.E.O., Doug McMillon. In office since...
  • Retail
  • Retailer and e-commerce
  • News
21 November 2025
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