Nacera Bekhat, CNIL: “Walking through a store aisle does not mean I have consented to data processing” In 2024, complaints related to the retail sector represented 19% of all complaints received by the French Data Protection Agency (CNIL). As in-store data capture technologies multiply, powered by IoT via smart cameras or counting sensors near screens, screens, Nacera Bekhat, Head of the Digital Economy and Financial Sector at the CNIL, presents the current stakes for the retail sector.
