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If waiting lists for new tenants at several European centres are shrinking, this is not the case for the unmissable Plaza 66 centre in Shanghai (Puxi). In the second half of 2020, the total...

26 February 2021

Still no click & collect from Primark.

Despite a 30% turnover fall in the 16 weeks to December 2020, and a warning that the 305 store closures (out of 389 worldwide) would cost more than €1.1 billion, the British retailer Primark...

26 February 2021

The Russian equivalent of Lidl expected to raise €800 million.

The Russian discounter Fix Price announces a stock market listing in London for March 2021, expecting to raise €800 million. This represents €4.9 billion for the company value, which...

26 February 2021

The H&M Group moves into a rental business for kids wear.

Arket, a brand of the H&M Swedish retailer, has started renting children’s clothing through a partnership with the Dutch clothing rental company Circos. Subscription is available for...

26 February 2021

Digital with brick & mortars is Apple’s bet for India.

In Q4 2020, Apple doubled its market share in India to 4%, thanks to its e-commerce website launched in September 2020. The firm plans to open physical stores in India, starting with Mumbai, in...

26 February 2021

A 3rd Amazon Fresh supermarket opens in the U.S.

On February 12th, a 3rd Amazon Fresh store opened in Oak Lawn, Illinois. Covering approximately 3,500 square meters, this offers an omnichannel shopping experience with additional benefits for...

26 February 2021

Spare parts coming soon at Ikea?

At the end of January 2021, the Swedish furniture giant Ikea announced an intention to sell spare parts in order to comply with the C.S.R. policy. As an example, Ikea wants to sell individual...

26 February 2021

DIY. Lowe’s invests in staff.

For the 7th consecutive year, the American home improvement retailer Lowe’s is granting a bonus to all employees. These include teams working in stores, at distribution centres and at call...

26 February 2021

D.I.Y. is also accelerating in Norway.

Sales of D.I.Y. products in Norway grew by 26% in 2020, said Carl Otto Lovenskiold, responsible for the Lovenskiold-Vækero Co-Operative (65 Maxbo stores, from 600 sq. m.) to the DIY...

26 February 2021

Ikea downsizes plans at Copenhagen train station.

Initially planned over 37,000 sq.m GLA, the future Ikea store opposite the Central Station on Kalvebod Brygge, will finally open in 2023 over a reduced area of 19,000 sq.m. This freehold store...

26 February 2021

Do-It-yourself. ManoMano doesn’t say no to an IPO.

The D.I.Y. pure player doubled overall business volume in 2020 (€1.2 billion) and says open to the idea of an IPO. The Group ended the year with 7 million active monthly customers, increasing...

26 February 2021

VFCorp: “Goodbye Hong Kong, hello Shanghai”

From April 2021, fashion retailer VF Corp (brands include Supreme, Timberland, Vans and The North Face) will be moving the Hong Kong headquarters to Shanghai, China.A second operational base...

26 February 2021

Customer experience. Bad Buzz of the Month

Gmail, Hotmail, Netflix and Linkedin. 3.2 billion of accounts hacked?One of the most significant leaks of personal information from the Web may have happened in mid-February 2021. Hackers posted a...

26 February 2021

View from a battlefield “We need to find smarter schemes that reward owners”

“Landowners will have to change their business model, which has been based on triple net for years. Current lease terms range from 10 to 12 year in several European countries. This strangles...

26 February 2021

Amazon. Jeff Bezos passes the torch

Amazon C.E.O. Jeff Bezos, aged 57, will step down as of the third quarter of 2021, moving to Executive Chairman of the Board. A replacement C.E.O. is Mr. Andy Jassy, currently C.E.O. of Amazon Web...

26 February 2021

Zalando poaches a former boss from Boots

Online beauty is becoming more and more competitive. Zalando, Europe’s biggest fashion pure-player, is fast building a brand reputation. Previously Vice President at Boots, Joanna Rogers now...

26 February 2021

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025