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The world's biggest retailer by sales wants to increase data value, extracted from 150 million weekly visitors. It picked Dunnhumby to deliver this highly strategic subject.

22 October 2021

Quick Commerce bets on partners and franchise to keep accelerating

The Quick Commerce companies adjust business models. Some move towards franchise, others adopt fast lease signatures or optimise suppliers in partnership with Carrefour or Casino. Mind Retail...

22 October 2021

The inventor of Apple Stores, believes in “Commerce at Home”

Ron Johnson. This is the story of a modern retail guru (in 2001, Johnson helped Steve Jobs create the first Apple Store) who predicts the advent of what he calls “Commerce at Home” in...

15 October 2021

Grégoire Borgoltz, Picnic : “We impose a delivery routine, and it works”

Active in the Netherlands, Germany and France, the online retailer Picnic has just raised €600 million from the fund created by Bill and Melinda Gates. Thanks to a high ticket, mutualized routes...

15 October 2021

Fast Retailing expects a return to normal in H1 2022

In the fiscal year ending August 2021, Fast Retailing, including Uniqlo, Gu, Comptoir des Cotonniers, Princesse Tam Princesses and Theory, reported sales of US$18.7 billion (at current exchange...

15 October 2021

“Traffic is not coming back to the hypermarkets: it’s all gone online”

Thomas Pocher, an E.Leclerc associate in France, is the originator of the “pedestrian drive-through” format. As Carrefour and Auchan accelerate offers with this format, he looks back at the recent...

15 October 2021

Ikea. “We’re going to open a fully automated click & collect counter”

With 30% of sales online, Ingka is betting on automation to gain momentum and improve customer experience with more flexibility.

15 October 2021

Faguo. “Train’s carbon impact is slightly higher than a boat”

Following the annual carbon annual survey for 2020, the footwear retailer Faguo changed tune in terms of promoting supply transport.

15 October 2021

Benetton moves manufacturing closer to Europe

Faced with logistical disruptions due to the global economic recovery and factory closures in Vietnam, Benetton has decided to rely less on Asia.

15 October 2021

Marjane launches express delivery in Morocco

In early October 2021, Morocco’s biggest retailer Marjane launched 1-hour delivery in Casablanca.

11 October 2021

Qatar. Lulu Hypermarket deploys bulk offering

In the end of September 2021, the grocery retailer LuLu Hypermarket (US$7.4 billion turnover in 2019) opened its 15th store in Qatar (Abu Sidra shopping centre in Muaither, sales area of 24,000...

11 October 2021

Miniso opens a flagship store in Dubai.

Located within the Dubai Mall, a new 390 sq.m Miniso store opened in late September 2021. This is the 25th Miniso store in the United Arab Emirates. Miniso is also listed on Noon’s...

11 October 2021

Wholesale. Sokowatch wants to conquer Africa

While Rocket Internet withdrew from Jumia’s capital in 2020, the Sokowatch e-commerce platform is offering a more efficient way of sourcing merchandises to local convenience stores.

11 October 2021

Noon raises US$2 billion to win the online race

In the Gulf, the battle for online sales is raging. The Noon marketplace (4 million daily users) is to receive US$2 billion over the next three to four years from investors including the...

11 October 2021

Who is Fidji Simo, the new CEO of Instacart?

Less than two months after taking up her post, Fidji Simo, the new CEO of Instacart, is launching herself into the sale of online advertising.

11 October 2021

[Exclusive] Wholesale pure-player Boxed to grow by 40%

Although it remains smaller than Sam’s Club and Costco, the online retailer Boxed is showing insolent growth in the online wholesale sector.

11 October 2021

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

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From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe

This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...

27 August 2026

With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era

With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...

9 September 2026

Retail media & LLMs: navigating intent-driven and custom experiences

From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...

31 August 2026

Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop

While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...

7 September 2026

Fnac Darty to launch Wero on its e-commerce sites

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026

Retail media: Fnac Darty, Klépierre and Médiaperformances accelerate on XXL screens and international expansion

As advertising formats arrive at high speed on LLMs, omnichannel retail media players are strengthening their offerings. While Klépierre has just signed with a new partner for 3D screens...

11 September 2026