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In the automotive sector, Chinese demand is compensating for weaker international results. Ford Motor saw Chinese sales jump by 22% in the 3rd quarter but fall by 5% overall. At Daimler AG, sales...

9 December 2020

China. How to capture the local demand for luxury?

In China, the world’s leading luxury market, many retailers (fashion, beauty, etc.) are speeding up business. With international travel restrictions, Chinese customers now buy locally. In...

9 December 2020

Rain Compact Store, the Concept of the Month

Minimum sales area, very limited products and no inventory. In Copenhagen, the Norwegian outdoor clothing brand Norwegian Rain opened its first 20 sq.m. store in November, offering only 6 models...

9 December 2020

Orchestra. “We have recalibrated the ship from store to improve profitability.”

Exclusively for Global Retail News, Pierre Mestre, who took over the Orchestra childcare chain, explains why he changed his mind about delivery from stores.

9 December 2020

Do-it-yourself. Feedback from world giants

In Europe as in the U.S.A., there are lessons to be learnt in the D.I.Y. industry. This sector is benefiting from unprecedented spending deferrals - holidays, leisure activities and new car...

9 December 2020

Railway stations. Turning travellers into customers, Lagardère’s recipe

While air traffic is low, Benoit Verdier, Sales and Marketing Director at Lagardère Travel Retail, explains the current challenges of Retail in stations.

9 December 2020

Mukesh Ambani, the billionaire who defies Jeff Bezos

Born in Aden (Yemen) in 1957, Ambani’s ambitions are planetary. Heir (along with brother Adil Ambani) to the oil and gas empire founded by his father, he invested billions in...

4 November 2020

Simon Property rescues tenant JC Penney

A poker moves or a survival reflex? By saving JC Penney from bankruptcy, David Simon, President of Simon Property Group, the U.SA. leader in commercial property (turnover 2019 US$5 billion) and...

4 November 2020

Customer service: Mac Cosmetics at the top of the GARTNER 2020 ranking

As last year, the American firm Gartner published a ranking from a sample of 118 companies. These are the brands with the best digital practices in terms of customer service for department stores...

4 November 2020

Vending machines: a market of US$7.6 billion in 2026

In 2019, the world market for vending machines, whether they are used in the food, drink, tobacco sales or ticketing, represented US$6.234 billion, according to a study by Valuates Report. This...

4 November 2020

Second-hand sale: even Gucci is a partner

Significantly, the luxury house Gucci (part of Kering and turnover of €13.4 billion in 2019) has partnered with TheRealReal, a company which specialises in second-hand sales and reports 17...

4 November 2020

Customers wish for precautionary measures in stores for Christmas

According to a September global survey conducted by software manufacturer Oracle over 5,100 consumers, nearly 79% of respondents want masks to be worn in stores. 82% require visible cleaning in...

4 November 2020

Luxury will regain gloss by 2022 or 2023

Whilst many leaders of the luxury goods industry (LVMH, Chanel, Kering, Luxxotica, …) follow a positive trajectory, the COVID-19 crisis put an end to more than a decade of sustained growth...

4 November 2020

“Ikea is constantly testing new solutions for more sustainable consumption”

The Swedish group IKEA does not hesitate to venture into new areas: second-hand (with a first shop in Sweden in Eskilstuna), furniture rental, local production (for its restaurants) with the aim...

4 November 2020

Suning.com tests a shopping centre combining offline and livestreaming

With the closure of retail stores, livestreaming exploded in China. Every day, celebrities and politicians are promoting products and services live across digital channels. The Suning.com Group...

4 November 2020

China: Auchan withdraws in favour of Alibaba, champion of New Retail

Within 10 years, previously unknown retailers are the international giants. Alibaba, Tencent, JD.com and Suning impose their New Retail model, based on technology, accurate logistics, customer...

4 November 2020

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Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”

In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...

19 March 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

BNPL: Between healthcare and retail, Scalapay accelerates a P.O.S. offensive with two major signings

Building on a strong foothold in fashion, Scalapay is strengthening in-store penetration targeting players in the healthcare sector. According to our information, the Italian BNPL unicorn has...

25 February 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026