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At a time when store employees are nervous of customers using their own packaging, the Prêt-A-Manger chain has successfully rolled out an innovative strategy. The company offers an immediate...

21 May 2019

Saks Off 5th leaves Germany

After 2 years of unsuccessful trading, the American outlet retailer Saks Off 5th will close all 8 German stores. In Düsseldorf, the iconic store (4 storeys covering a total of 3,500-sq.m GLA)...

21 May 2019

Poland. Arm wrestling amid delicatessen chains

In Poland, a third chain of delicatessen – these premium grocery stores positioned like Marks & Spencer or Monoprix – is about to go bankrupt. Following the Bomi and Alma banners...

21 May 2019

Hermès sales are still blooming.

In the quarter to March 2019, the sales of the highly-profitable company Hermes International jumped by 15.5% in total to €1.61 billion, and by 12% at constant exchange rate. The leather...

21 May 2019

In Poland, New Look filed for bankruptcy.

In Poland, a court administrator will decide the fate of New Look stores. Involved to a drastic reduction of international activity, the fashion retailer shut all 6 Belgian stores and closed in...

21 May 2019

Europe. Resilient to the Web, the D.I.Y. market sticks to physical stores

Following economic turbulence since 2011, the European D.I.Y. & gardening market has developed more steadily in recent years. Within Europe’s 6 largest countries as Germany, France, the...

21 May 2019

Asos aims to block shoppers returning too much

n the U.S.A., such a practice has been implemented for more than 4 years at Amazon. The trend is now arriving in Europe, as the British online retailer Asos (revenue of £1.31 billion in the...

21 May 2019

How can the fashion industry solve the issue of synthetic textiles pollution ?

Polyester, nylon, acrylic… According to the International Union for Conservation of Nature, the fashion industry needs to address how more than a half a million metric tons of microfibers...

21 May 2019

Red. From “clicks” to a physical store

In Shanghai, Global Retail News visited the Red store, a physical version of the eponymous fast-growing website. This concept is totally focussed on customer satisfaction. It was a struggle not to...

21 May 2019

Massimo Volpe, FIRA : “Does it make sense to protect all the data with GDPR if it impacts innovation?”

Sophie Baqué discussed with Mr. Massimo Volpe, President of the Federation of International Retail Associations (FIRA*), during the C.I.R.I.S. conference held in Shanghai in April 2019.

21 May 2019

Adrien Fabry, Phoceis: “Without a long-term project and a budget exceeding €100,000, do not plan to sell via social e-commerce in China”

A further route to sell into China with online retail is social commerce, led by WeChat (Tencent Group). This all-purpose app includes a messaging system, a social network, an online sales...

21 May 2019

“Alibaba truly shares a lot of data with retailers and brands”

Eager to enter China’s more competitive retail market, many brands and retailers now launch online first, opening a store on the Tmall marketplace (Alibaba). G.R.N. investigated the process.

21 May 2019

China. The triumph of ‘New Retail’

Exciting and frightening, ‘New retail’ is everywhere in Shanghai. Alongside the C.I.R.I.S. conference, Global Retail News met the Vice Presidents of Alibaba at their Hangzhou HQ, together with an...

21 May 2019

“Freedom, Equality, Glossier”

A brand now valued at US$1.2 billion, with US$100 million raised during a Series D in March 2019. 1.9 million followers on Instagram. This is, in a few figures, the Glossier empire started in 2014...

16 April 2019

Schwarz Group opens the door to a new generation

“If I would start my life again, I would do the same thing and work with the same shareholder.” The retail passion keeps animating Klaus Gehrig, who has been heading the 2nd biggest...

16 April 2019

Build a Bear travels from the U.S. to India

In March 2019, the U.S. brand of customisable stuffed animals (sold in 500 stores) launched in India, via a corner at the Bangalore Toys’R’Us store in the Phoenix Marketcity mall. 20...

16 April 2019

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026