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With urbanisation and consumption growth, Chinese consumers are buying all kinds of products at neighborhood convenience stores in China, including fast food, ready-to-eat meals, snacks or cold...

11 September 2018

U.S.A. home retailers: Ikea and Ace Hardware best in customer service

An annual study by customer experience management firm Market Force, has spotlighted America’s favorite home retailers. According to this customer satisfaction survey, Ikea ranks 1st for...

11 September 2018

A “Glocal” approach for L’Occitane for a new flagship in New York

Beauty products retailer L’Occitane wants to create tailor-made experiences for all worldwide customers. The latest example of this approach by the French-style retailer is in the new...

11 September 2018

Mexico: N.A.F.T.A. negotiations impact on economy

According to report from the U.S. Department of Agriculture Foreign Agricultural Service, Mexico’s economy is still growing, though uncertainty regarding the prolonged North American Free...

11 September 2018

Small independent retailers gaining ground in the U.S.A

A recent sales report from the New York government shows that overall sales for independent retailers rose by 6.4% in July, compared to July 2017. Not only brick and mortar stores are

11 September 2018

Five Below is one of the country’s fastest-growing retailers

Sales are up 28% year-over-year, driving an aggressive growth plan. As do other dollar-store companies like Dollar General and Family Dollar, Five Below sells everything from books to clothes for...

11 September 2018

The N.R.F. against proposed tariffs on Chinese imported goods

The National Retail Federation (N.R.F.) published a study that shows that the tariffs on Chinese furniture proposed by President Trump will cause higher prices. Tariffs on goods from China...

11 September 2018

U.S retailers benefit from booming economy

The latest financial results published by U.S retailers show that the American booming economy has a real impact on sales and profitability for firms like Walmart, Nordstrom, Target and Home...

11 September 2018

Mc Donald’s Chicago Flagship: Service & sustainability married to technology

In August the fast-food chain opened a new format of restaurant in Chicago prior to refitting American units. Near the corporate HQ, this flagship is part of a global “Experience of the...

11 September 2018

European Brands and Retailers see great potential for Men’s beauty products

European beauty retailers and brands are embracing a booming male grooming market. The global market for products such as skin or hair products and fragrances for men will reach US$60.7 billion by...

11 September 2018

Luxury products : Farfetch will go public

According to a recent report from Bain & Company, the global personal luxury goods market is poised to grow by 6% to 8% in 2018, and reach US$ 446 billion by 2025. Digital players are...

11 September 2018

Metro AG faces a shake-up of shareholders

Investment group Haniel, Metro’s largest shareholder for over 40 years, sold 7.3% (of 22.5%) of shares in Metro to an investor group led by Czech billionaire Daniel Kretinsky. As part of the

11 September 2018

Sports Direct acquires House of Fraser for GB£ 90 million

Great Britain’s biggest sports chain rescued the failing department store chain House of Fraser for GB£90 million. Sports Direct now own all House of Fraser assets including brands...

11 September 2018

Mulberry aims to improve in-store experience with technical solutions

The British luxury brand has partnered with Tulips Technologies to deliver the solutions which include Tulip Checkout and Tulip Assisted Selling as an iPad point of sale. This gives staff accurate

11 September 2018

The Danish toy giant Lego continues sustainable strategy

Lego unveiled sustainable plant-shaped bricks made from sugar cane plastic. Building bricks are composed of

11 September 2018

A Salesforce survey : For retail differentiation is key

The American Cloud computing company has published a 2nd part of “Shopper-First Retailing” report to capture the shifting preferences among global consumers. Salesforce launched an...

11 September 2018

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Facing Temu and Shein’s offensive, Amazon cuts merchant fees

Asian marketplaces Shein, Temu and AliExpress, weakened in the U.S.A., are accelerating in Europe with very low, even zero, initial commissions. Amazon, as the global largest e-commerce player...

9 December 2025