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2018 Retail Reputation Report

For its annual study, Retail Reputation.com analysed 4.7 million online consumer posts on Google and Facebook, detailing in-store shopping experiences at 30,000 locations owned by 88 retail...

12 December 2018

Solid performance for Brazilian Natura & Co

The multi-brand and multi-channel group Natura &Co posted a 3rd quarter of solid performance. Consolidated sales rose 37.1% (reported sales) to reach US$837,9 million. Reported income more...

12 December 2018

Lowe’s will withdraw from Mexico

The American D.I.Y. retailer Lowe’s is looking to close retail operations over 13 stores in Mexico and 2 smaller U.S. businesses. The company has already shut 99 Orchard Supply stores in...

12 December 2018

Macy’s set to recover

The department store chain Macy’s reports fresh strong sales growth. Total sales grew 2.3% to US$5.4 billion and net income more than doubled to U$62 million from U$30 million the year...

12 December 2018

The North Face prefers mobile P.O.S. in prototype store

After a 12-month search for a site, outerwear specialist The North Face opened a 372 sq. prototype store in Brooklyn’s Williamsburg. “We consider this as a retail laboratory. This...

12 December 2018

Brandless’ pop-up shop conveyed the brand’s mission

Brandless, a San Francisco-based start-up opened in November a “pop-up with purpose” store in New York City in the trendy Meatpacking District. Brandless sells “better for...

12 December 2018

Canada Goose transforms dressing room’s into freezers

The Toronto-based company is adding frigid rooms to some of its stores where shoppers can test the luxury coats in temperatures as low as -25 degrees Celsius (-13 Fahrenheit). A Montreal location...

12 December 2018

Ferrero opened a flagship in New-York

Italian group Ferrero opened a permanent Nutella Cafe in the heart of New York City in November. The cafe, the brand’s second in the US after its debut in Chicago last year, is designed to...

12 December 2018

Office Depot likes co-working spaces

The American office supply retailer is hoping to find another use for its 1,400 store locations by turning them into co-working spaces. The company is testing the concept through a Los Gatos...

12 December 2018

Retail start-up seeks to re-invent the department store

After the retail start-up ‘Neighborhood Goods’ secured a seed round of US$5.7million in May, it announced a first store from November in an open-air retail and restaurant development...

12 December 2018

United States. RH opens biggest store to date

Furniture and interior decor chain RH (previously Restoration Hardware) has placed a significant bet on physical retail with a luxurious new store in New York. The 8,362 sq. m. store is RH’s...

12 December 2018

Shopping Centres: Why the Polish Market is still attractive

“The strength of the Polish economy is underestimated, as is the Polish retail sector”, said Mr. Hadley Dean, C.E.O. of E.P.P., the largest property company in Poland, in an interview...

12 December 2018

Italy: The ‘AuchanSpeedy’ app tested in 7 supermarkets

In March, the French group Auchan Retail launched a mobile payment service called ‘AuchanSpeedy’, developed with Mastercard. It is now available in 2 ‘MyAuchan’ convenience...

12 December 2018

Supernova buys 10 shopping centers in Slovenia

In November, Austria property group Supernova strengthened its position in Central Europe. It bought 10 shopping malls for €116.6 million from Slovenian retailer Mercator Group. Mercator will...

12 December 2018

Spanish chain of supermarket Mercadona to open in Portugal

Spanish retailer Mercadona is to open a first supermarket in Portugal in July of next year. The company will open 10 stores during the second half of 2019, in the districts of Braga, Porto and...

12 December 2018

Romanian DIY market expects a 7.4% growth in 2018

The Romanian D.I.Y. market grew by 8.5% to a volume of €12.4 billion in 2017, according to estimates by the market research company PMR. For 2018 an increase of

12 December 2018

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

Most viewed articles of the month on mind Retail

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O’Boticario rolls out AI diagnostics across 4,000 stores with Haut.ai

On August 18, Brazilian cosmetics retail chain O’Boticario (2025 GMV up by 6.7%) announced the deployment of skin analysis technology provided by Estonian start-up Haut.AI. It will be rolled...

21 August 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

Walmart finally accepts in-store payments with Apple Pay and Google Pay

Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...

24 August 2026

Why Shein emits twice as much CO2 as Inditex for equivalent revenue

On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...

3 September 2026

Lidl’s owner continues cloud services offensive

With €2.2 billion in cloud revenue and growth 3 times faster than the rest of the business, Schwarz Group continues a technological shift. Between investments in its own data centres, buyouts in...

1 September 2026