All articles

“No channel”, the credo of the younger generation
According to a survey by Fung Global Retail & Technology, Millennials (i.e. people born between 1980 and 2000) accounted for 27% of the total population in the combined U.S. and major European...
20 December 2016
FMCG. The average consumer spend is higher online
According to a study conducted by Kantar Worldpanel of 500,000 consumers across three continents, online sales accounted for 4.4% of all Fast-Moving Consumer Goods sales (F.M.C.G.). In the 12...
20 December 2016
A race to the best retail space
As a growing share of retail sales now happen outside stores, how are retail property owners seeing the future? Between brand exposure and rationalisation, how should retailers operate their store...
20 December 2016
Supermarket digital walls travel to the Netherlands
After South Korea, virtual stores have appeared in Continental Europe.
19 November 2016
“Retailers should accelerate their innovation pace”
Sophie Baqué met Nick Lansley, an expert in retail innovation. After 27 years at Tesco, he explains why retailers must boost their pace of innovation to meet the expectations of today’s customers...
19 November 2016
Outlets & pure players. The race for bargains
With the rise of online private sales, traditional outlet centres offering discounts to clear inventory are facing new rivals for command of their domain. Are retailers favouring online or offline...
1 October 2016
South African Steinhoff invests in the U.S. and in Europe
The South African value retailer Steinhoff International is making inroads into the United States after investing US$2.4 billion for Mattress Firm, including net debts. Mattress Firm is the...
19 September 2016
Leroy Merlin has eyes on South Africa
As an unusual trans-continental focus, the D.I.Y. retailer Leroy Merlin (part of Adeo Group) is preparing to open sales operations for South Africa in 2018, according to Planet Retail. After 10...
19 September 2016
“Returning products, when and how I want”
Jim Okamura, Partner at Okamura Consulting in Chicago, and Bertrand Pineau, Logistics Director at Fevad online federation in Paris, explain how customer friendly policies for returning goods are a...
16 September 2016
Lessons of a master
Walter Loeb (aged 91) has lived more lives than many of us. Born in Germany in 1925, he escaped the Holocaust and emigrated to first Italy and then to the U.S.A, including fighting in France on...
10 September 2016
From Target to Uber
Transportation firms are now poaching the best retail executives. Jeffrey Jones, (aged 48) will join Uber to be President of ride-sharing at Uber, acting as Deputy to the C.E.O. Travis Kalanick...
10 September 2016
A new Director for I.C.S.C.
American executive Bill Kistler has been appointed as the Vice President and Managing Director of the ICSC for the Europe, Africa and Middle East region, reporting directly to President Tom McGee.
10 September 2016
Amazon leads the race ahead
Fung Global Retail & Technology has released an interesting study, which analyses Amazon’s stunning performance between 2010 and 2015. It compares Amazon and the largest retailers in the U.S.A.
10 September 2016
A new strategy for Carrefour-China
In H1 2016, Carrefour-China sales dropped by 13% to €2.71 billion. The group plans to open up to 50 convenience stores in Shanghai this year and is launching online operations in Chengdu, in...
10 September 2016
Myanmar is slowly opening to foreign retailers
In August, Japanese firm Aeon set up a joint venture with local firm “Creation” to launch supermarkets in Myanmar before December 2016 (capitalisation of US$8.1 million). The 1st...
10 September 2016
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France and Italy urge Shein to reassess a business model
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Casino : Jean-Charles Naouri tried for corruption and stock price manipulation
Two years after the French National Financial Prosecutor’s Office (PNF) concluded an investigation into Casino, the trial of Jean-Charles Naouri, C.E.O. of the retail group from 2005 to...
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Nacera Bekhat, CNIL: “Walking through a store aisle does not mean I have consented to data processing”
Several vendors, like Veesion and Alfred Eyes, provide smart camera technologies aimed at capturing customer data throughout the store to prevent theft. How do these systems fit with GDPR? Some...
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AI-driven job cuts on the rise in tech sector
As leading tech companies ramp up investment in artificial intelligence (AI) and roll out transformation plans to boost its development, layoffs across the sector are increasing. But are the job...
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