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In Europe, the Green deputies have reported that Inditex, the world’s largest fashion retailer by sales (revenues of €16.4 billion in the 9 months to October 2016, up by 11%) set up...

12 January 2017

Decathlon rolls out its urban format

In the last years, the French sporting goods retailer Decathlon used Spain to pilot smaller shops, but the chain has now expanded into a European landscape in order to rationalize retail sq.m. For...

12 January 2017

Rocher Group consolidates internationally

Eager to accelerate international growth, the Rocher Group (Yves Rocher beauty stores and Petit Bateau fashion stores, sales of €2 billion in 2015) announced a first entry into Japan, the...

12 January 2017

Luke Lim, AS Louken, Singapore: “Alibaba is likely to keep investing in brick & mortar retailers”

Three questions to Luke Lim, C.E.O. of AS Louken consulting firm based in Singapore.

12 January 2017

CHINESE FAILURES : WHAT WENT WRONG FOR RETAILERS?

In 2016, several foreign retailers closed operations in China, where the retail market is increasingly mature and competitive. What did not work? Between e-commerce business, building flagships or...

12 January 2017

More than one billion mobile subscribers in Africa

According to Ovum, the African continent will have more than one billion active phone chips in the end of 2016 and 1.3 billion in 2021. If the number of subscribers has slowed,

24 December 2016

“Dior Beauty” lands in the World Trade Centre…

After Las Vegas, Dallas and San José, a 58-sq.m “Dior Beauty” store opened in New York, within the brand-new Westfield mall. To attract young women, often courted by independent...

24 December 2016

U.S. department stores are navigating hard.

The U.S. Commerce Department reported that in September 2016, department store sales fell by 6.4% year-on-year, compared to an increase of 6.1% for restaurants and bars and 11% for online sales. A...

24 December 2016

No more C.E.O. at Richemont

The world’s 2nd largest luxury retailer by sales doesn’t need a C.E.O. Richard Lepeu will step down in March 2017 and will not be replaced. To ease decisions, the head of each large...

20 December 2016

People inside, really?

In a study of 800 C.E.O.s from global firms, Korn Ferry measured what they believe can generate profit and how people may fit that vision. C.E.O.s say that technology will create greater value in...

20 December 2016

A new C.E.O. at Natura

Roberto de Lima has resigned as President of Natura Cosmeticos after just 2 years, effective immediately.

20 December 2016

BHV department store to open in Dubai

The 1st BHV unit in the Emirates will open on

20 December 2016

Gap reinvents itself in Dubai…

In November, the world’s 1st GapFit store (clothes for women, men and children) opened in Jumeirah Beach. This 90 sq.m store is run by Al Tayer Group, which also runs Gap stores in the Gulf.

20 December 2016

Kiabi is now active in Congo…

On December 8, the fashion retailer Kiabi has opened a 1st store in Brazzaville (1,250 sq.m) in Grand Fleuve mall, in partnership with Mercure International of Monaco.

20 December 2016

Which are the world’s most expensive High Streets?

After years of tremendous growth, the world’s highest rental values have reached a plateau in 2016. How can they recover growth again?

20 December 2016

U.A.E. Emaar’s owner wants to create an Arabic Amazon

Eager to tap the small but growing online sales market in the Arabian Gulf (sales of US$5.3 billion in 2015), Emirati businessman Mohamed Alabbar, Chairman of Emaar Properties, has launched Noon...

20 December 2016

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The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

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Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

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5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025