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[mind Retail Exclusive] Coop Switzerland boosts sales with an AI chatbot dedicated to DIY
Daniel Hofmann, Brand Manager at Jumbo, shared with mind Retail the results of a conversational AI chatbot, which has been launched for two years. He explains usage figures, the impact on average...
11 June 2025
USA : Dollar General capitalises on tariffs trade tensions
In the U.S.A., the second-largest discount grocer after Aldi reported excellent business results. It seems that the 55% tariff increase on Chinese products has been a godsend for low-cost...
- Retail
- Retailer and e-commerce
- News
10 June 2025
After supermarkets and fashion, Dior and Cartier are now the target of cyber attacks
As cyber attacks have been mushrooming in Europe's fashion and food sectors, luxury goods are not being spared. Recently, customer data from Dior (LVMH) and Cartier (Richemont) was raided.
- Retail
- Retailer and e-commerce
- News
6 June 2025
[mind Retail Exclusive] MediaMarkt aims to boost after-sales service performance with AI-enhanced advisors
Behind the scenes of Shoptalk, mind Retail spoke with Henny Steiniger, VP of Customer Experience at MediaMarkt. She revealed her ambitions for the new after-sales chatbot enhanced with generative...
6 June 2025
Portugal: a Glovo delivery rider recognised as an employee by the Supreme Court
In a ruling on May 28, the Supreme Court of Justice of Portugal reclassified the relationship between an independent food delivery rider and the Glovo platform as an employment relationship. The...
6 June 2025
China’s Wanda sells 48 malls in mega deal
In China, real estate developer Dalian Wanda Group (513 Wanda Plaza malls covering 70.9 million sq.m) is selling 48 shopping centres in a US$6.94 billion deal. The buyer is a joint venture led by...
- Retail
- Property and investors
- News brief
5 June 2025
Menswear brand Snitch raises US$40 million to expand in Asia and the Middle East
In India, men’s label Snitch (2024 sales: US$29.4 million, up 128% in a year, net margin ratio of 1.8% via 60 stores) raised US$40 million in Series B funding on May 27 (investors: 360 ONE...
5 June 2025
[Shoptalk] At Tesco, the ship-from-store model is reaching limits at 30% of online sales per store
On June 2, 2025, at the Shoptalk conference in Barcelona, which mind Retail attended, Oliver Vogt (Tesco) reviewed the implementation of logistics hubs dedicated to e-commerce fulfillment in...
- Retail
- Retailer and e-commerce
- News
5 June 2025
[mind Retail Day] Data strategy and advertising revenue: Fitness Park’s new trajectory
During the mind Retail Day, the Fitness Park gym chain (350 gyms in Europe) took stock of their advertising monetization strategy. Here are the key figures.
- Retail
- Retailer and e-commerce
- News
4 June 2025
[mind Retail Day] Sephora, Primark, Tara Jarmon and Zapa: maintaining CSR despite regulatory uncertainty
The current regulatory relaxation, coupled with economic tensions, could raise questions about the relevance of CSR strategies for retailers. At mind Retail Day however, Matthieu Riché (Sephora)...
- Retail
- Retailer and e-commerce
- Analysis
30 May 2025
Pyrenex boosts e-commerce conversion rate by 67% thanks to Mollie and Shopify
Exclusively for mind Retail, Benjamin Wutiuyen, Head of Digital Marketing at Pyrenex, reviews the replatforming carried out in July 2024, with the integration of Mollie as payment provider...
- Retail
- Retailer and e-commerce
- Analysis
28 May 2025
[mind Retail Day] Marketplace scaling: growth drivers according to Castorama, Fnac-Darty and La Redoute
For Séverine Geoffroy (Castorama), Emilie Arnaud (Fnac-Darty), Pauline Tolila (Younited) and Edouard Roussel (La Redoute), the marketplace offers a structuring growth lever with an array of...
- Retail
- Retailer and e-commerce
- Analysis
28 May 2025
Veesion secures a €53-million funding and opens a U.S. subsidiary
As shoplifting becomes more prevalent in the retail sector, particularly in the U.S. amid inflation and price increases, Veesion (specialising in AI-powered detection of in-store behaviours) has...
- Retail
- Retail tech
- News
27 May 2025
[mind Retail Day] How Mousquetaires, Marionnaud and URW maximise in-store retail media
While in France, retail media revenue grew by 14% to €1.22 billion in 2024 (representing 11% of total digital advertising), the increasingly omnichannel approach of both advertising agencies...
- Retail
- Retail tech
- Analysis
26 May 2025
Valiuz signs with Auchan Spain and launches Valiuz Iberia
On May 13, Valiuz, the retail media agency for Mulliez brands, which will soon be integrated with Infinity Advertising, announced a partnership with Alcampo, the group’s Spanish grocery...
- Retail
- Retail tech
- News brief
23 May 2025
EU adopts environmental labelling for B2B, France pushes for a consumer-facing version
While Brussels has just approved the methodological framework for eco-score in the fashion industry, France is taking the lead with a more ambitious version directly aimed at consumers. Already in...
- Retail
- Economy and regulators
- News
23 May 2025
Our mind news
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...
- Retail
- mind Exclusive
- Retail tech
4 September 2026
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
3 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Electronic shelf labels: why the US regulator threatens rollout
In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...
- Retail
- Economy and regulators
- Analysis
21 August 2026