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Refund fraud: how to detect and prevent it
Refund fraud, long considered taboo but increasingly popular on social media, accounted for 15.1% of returns in the United States in 2024. Document fraud, amplified by AI, is also on the rise...
11 April 2025
2024 results: strategic acceleration for Decathlon, calculated caution for Intersport
The world's two largest sporting goods retailers, Decathlon and Intersport, recently presented annual results for the financial year ending December 31, 2024. In a context of managerial...
With 40% of online sales, Best Buy is banking on influence to reach a new level
In the U.S.A., with preparation for a marketplace by June 2025, Best Buy (2024 turnover US$41.5 billion, down by 4.4%) launched an affiliate programme for content creators on April 8. Not yet...
PayPal launches PayPal Ads in the U.K.
PayPal will soon be offering personalised adverts to British customers, based on their spending on the platform. The payment giant is gradually launching PayPal Ads in the U.K., showing first...
10 April 2025
[mind Retail Exclusive] Faume raises several million Euros in funding
According to information from mind Retail, a new round of financing has been finalised by the second-hand start-up. In 2024, the latter saw its turnover increase by 64% to more than €2 million...
Carrefour re-signs with Majid Al Futtaim until 2031
On April 3, Carrefour renewed an exclusive franchise agreement until 2031 with the Emirati group Majid Al Futtaim (turnover 2024: €8.53 billion, up by 1% in a year, after a rise of 1.1% in...
Using an omnichannel approach, JD.com ensures tyre delivery and installation in 30 minutes
In China, JD Auto Service, the automotive services branch of JD.com (turnover 2024 of US$158.8 billion, up 6.8% in a year) announced the instant delivery of automotive equipment in late March...
SaaS Lumi AI raises US$3.7 million in seed funding to simplify access to ERP data
Based in the U.A.E., the start-up Lumi AI raised US$3.7 million in seed funding on March, 25, in a round led by AgFunder, Forum Ventures, Abu Dhabi’s sovereign wealth fund ADQ and the...
9 April 2025
In a booming second-hand market, 2nd Street continues Asian expansion
Japanese second-hand specialist 2nd Street continues to expand, opening a first store in Singapore at the end of April in the 313@Somerset centre (26,800 sq.m of net leasable area). The 575 sq.m...
[mind Retail Exclusive] In 4 years, Cdiscount generated €10 million in GMV with Stockly
Having just raised €26 million in Series B funding from Eurazeo and Daphni, the start-up which specialises in stock pooling between e-retailers confirms a rising status in the market. We review a...
[mind Retail Exclusive] In the process of rolling out Autone in stores, Lancel is testing digital use
After deploying the Autone inventory management solution in France, Lancel premium retailer is preparing to run a pilot on an e-commerce site, mind Retail has learned. Claire Casteig, Retail...
In France, BNPL use declines in 2024
According to a 4th edition of the Floa – Kantar barometer measuring changes in payment practices in Europe (4,916 respondents), 66% of French people used a payment by instalments solution in...
President Trump orders EU companies to cancel diversity policies
On March 28, many companies in France, Italy, Spain and Belgium (aviation, defence, consulting) received a letter from the Trump administration asking them to “certify” in writing that...
Dunlop Sports fined US$1.3 million for anti-competitive behaviour
In early March 2025, in South Korea, the Fair Trade Commission (FTC) imposed a fine of US$1.29 million on the golf equipment supplier and e-tailer Dunlop Sports for anti-competitive practices...
Philippines: Faced with an increase in marketplace disputes, the government is tightening the screws
With e-commerce (including services) having grown by 14% in 2024 in the Philippines, coupled with a 25% increase in complaints, the government wants to strengthen oversight between marketplaces...
Asda and Currys invest in protection against theft and assault in the U.K.
In the U.K., thefts jumped by 25%, and assaults on staff by 50% in 2024. With the associated loss estimated at €4.8 billion per year for the sector, retailers are investing in more security. We...
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Before an IPO, Shein forced to reveal margin erosion in 2025 and impact of US tariff shock
Made public ahead of a Hong Kong listing planned for September, Shein’s financial documents, seen by mind Retail, confirm the shift experienced by the fast-fashion retailer. Despite a 8% sales...
2
O’Boticario rolls out AI diagnostics across 4,000 stores with Haut.ai
On August 18, Brazilian cosmetics retail chain O’Boticario (2025 GMV up by 6.7%) announced the deployment of skin analysis technology provided by Estonian start-up Haut.AI. It will be rolled...
21 August 2026
3
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
4
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
5
Walmart finally accepts in-store payments with Apple Pay and Google Pay
Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...
24 August 2026
6
Why Shein emits twice as much CO2 as Inditex for equivalent revenue
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...