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Previously neglected in the a digital world, customer relations teams are now being boosted by the potential of GenAI. mind Retail takes a look at the most effective case studies in retail and...

1 October 2024

Retail Media: Equativ acquires Kamino Retail

The Equativ marketplace (owned by Bridgepoint since 2023) announced on September 26, 2024, the acquisition of Kamino Retail, a company specialising in monetising retailers’ websites. Kamino...

27 September 2024

Payment: Klarna arrives on Adyen’s EFTPOS terminals

Swedish deferred payment specialist Klarna is planning to expand a presence in the physical retail sector using Adyen terminals. Announced on September 26, fractional payment products (BNPL) will...

27 September 2024

Couche Tard, spurned by 7/Eleven, wants to continue negotiations

After the failed attempt to take over Carrefour in 2021, the US$38 billion offer from North American retailer Couche Tard (owner of Circle K stores, sales of US$69.3 billion in the year to the end...

26 September 2024

Lulu Group set to raise over US$1.5 billion via I.P.O.

Announced 2 years ago, Emirati retailer Lulu Group (2023 sales of US$8 billion via 260 supermarkets and 24 malls) is set to go public at the beginning of November 2024. This involves a dual I.P.O...

26 September 2024

Emaar Properties invests US$400 million to expand the Dubai Mall

The Dubai Mall (opened in 2008) is about to undergo major works. Owner Emaar Properties is investing US$410 million to expand the world’s 6th largest shopping centre, that covers 1.11...

26 September 2024

[mind Retail Exclusive] Carrefour tests the retail media solution developed by Vusion and Mediaperformances

In-store operational teams will be able to manage retail media campaigns That’s the promise of the partnership announced on September 18, 2024, between omnichannel retail media specialist...

26 September 2024

Faced with Shein’s growth, the U.S. and the E.U. attack exemptions from customs duties

As the Biden administration has been threatening TikTok in America, the ultra-fast fashion giant Shein (GMV of US$45 billion in 2023, net margin of US$2 billion) could be subject to additional...

26 September 2024

TJX invests US$360 million in the Dubai-based Brands For Less

While Primark announced a strategic partnership with Alshaya Group to enter the Gulf, the American TJX Co. is also going on the offensive. The world’s largest fashion retailer by sales...

24 September 2024

Miniso’s acquisition of Yonghui supermarkets worries markets

On September 23, Miniso (2023 sales: US$1.58 billion, up 14%) announced an investment of US$893 million to acquire a 29.4% stake in Chinese supermarket player Yonghui Superstores (2023 sales...

24 September 2024

[case study] With Smartway’s AI, Auchan Retail targets a food breakage rate of 0.75%

At Paris Retail Week, and while Smartway has just received €1.4 million in funding as part of the i-Nov innovation competition under Plan France 2030, Martine Demaret, Program Manager Officer at...

23 September 2024

YouTube partners with e-tailer Shopee in 3 South Asian countries

Faced with a dynamic growth of TikTok in South East Asia, YouTube Shopping (a subsidiary of Alphabet Inc.) and Shopee (a subsidiary of Sea Group, with 2023 sales of US$13.1 billion, including 69%...

23 September 2024

Amazon announces an end to remote working for administrative staff

On September 16, 2024, Amazon‘s CEO Andy Jassy announced the end of remote working for 350,000 administrative staff (i.e. 23%). This flexibility ends on January 2, 2025. “When we look...

20 September 2024

Aldar Properties and Mubadala create a US$2.45 billion joint venture

On September 18, the Prince and Chairman of the Executive Council of Abu Dhabi, Sheikh Khaled bin Mohamed, announced a partnership between Aldar Properties and Mubadala in Abu Dhabi. By the end of...

20 September 2024

The Emirates abolish customs duties on Australian imports

On September 17, the United Arab Emirates (UAE) and Australia signed a trade agreement aimed at boosting investment and bilateral trade between the countries. The agreement, the date of which was...

20 September 2024

Back Market takes a step into physical retail with Bouygues Telecom

In the U.S.A. and France, Back Market is moving up the value chain and joining forces with Verizon and Bouygues. The marketplace is also due to sell via 15 stores.

20 September 2024

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026