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Although very dynamic in the U.S.A. and in Europe, Danish retailer Pandora (sales of US$4.11 billion in 2023, up by 6%like-for-like, followed by a rise of 11% in Q1 2024 at US$980 million) is...

31 May 2024

Faced with a 183% turnover, Chipotle pays off its employees’ loans

Distribution of free shares, financing of student loans, assistance with pension payments... In a sector where turnover exceeds 75% in the U.S.A., fast-food retailer Chipotle is redoubling efforts...

31 May 2024

CSRD: Why global retailers are more exposed

Eight months before the publication of the first extra-financial reports, CSRD is shaping up to be a major challenge for European retailers. Headaches include collecting data from globalised...

30 May 2024

After very heavy weather, Chalhoub and Times Square take emergency measures

Two heavy storms wreaked havoc in Dubai on April 16 (254 mm of water) and on May 2. The damages recorded, with the heaviest rains the city has seen since 1949, is still being assessed for the...

29 May 2024

Augmented reality: start-up Zero10 deploys mirrors in Dubai

By 2024, augmented reality (AR) mirrors are set to transform the retail sector, particularly in fashion and entertainment. Led by George Yashin, Cypriot start-up Zero10 offers an AR mirror...

29 May 2024

E-commerce: Central Food Retail deploys hubs in 600 convenience stores

As in Europe, omnichannel retailing is a guarantee of profitability in Thailand. This is shown at Central Food Retail (700 stores, sales of US$ 1.4 billion in 2023), where 70% of Web orders are...

28 May 2024

Mirakl launches 24-hour vendor onboarding with Mistral AI and OpenAI

On May 28, Mirakl (ARR of US$160 million in 2023, up by 20%) announced the beta launch of Catalog Transformer. The solution is based on Mirakl algorithms (Artificial Mirakl Intelligence) and LLM...

28 May 2024

[mind Retail Exclusive] Asda reduces phantom stock by withdrawing 1.6 million products

According to our information, the British retailer Asda rolled out Retail Insight's latest solution in all its supermarkets. The grocer aims to reduce inventory errors, which are responsible for...

24 May 2024

Ghislain Boyer, KPMG: “With CSRD, ESG will eventually hit retailers very hard”

Global retailers are particularly affected by the imminent arrival of Europe’s CSRD (Corporate Sustainability Reporting Directive), according to Stephanie Grandjean Mateos and Ghislain Boyer...

24 May 2024

Mental health: Kate Spade raises awareness among 900 store managers

On May 16, 2024, on the occasion of the Mental Health Day of Action in the U.S.A., luxury label Kate Spade (sales: US$1.42 billion in the year to end June, a fall of 2% in a year) boosted its...

24 May 2024

E-commerce: LVMH and Alibaba combine cloud and AI technologies

On May 22, at Viva Technology, in Paris, LVMH and Alibaba announced a five-year technology partnership to optimise customer experiences and logistics (inventory management, distribution) of the...

24 May 2024

[mind Retail Exclusive] Lacoste signs with StrutFit to reduce online returns

On May 23, at Viva Technology in Paris, mind Retail learned of Lacoste‘s signing with New Zealand’s StrutFit in March 2024. StrutFit‘s tech solution, based on computer vision and...

24 May 2024

Despite escapades, Temu’s owner triples Q1 profit

On May 22, China’s Pinduoduo (founded in 2015), parent company of the controversial Temu, announced quarterly results. Sales rose 131% to €11 billion, while net profit (€3.57...

24 May 2024

Google, Meta: How Leroy Merlin boosts digital acquisition in South Africa

For the past 18 months, Leroy Merlin South Africa has been working with Impulse Analytics, a consultancy specialising in digital acquisition, to boost online presence and online sales. Vincent...

23 May 2024

[mind Retail Exclusive] OBI chooses VTEX to better equip franchisees in e-commerce

Mind Retail learned that Obi has changed OMS and e-commerce platform partner. This should enable Germany's second largest DIY retailer, which is conducting a shift towards franchising, to...

23 May 2024

BoursoBank launches a retail media offer

On May 15, 2024, in France, BoursoBank (6.3 million customers) gave an initial assessment of a “VIP” (Very Important Partners) retail media offer, rolled out at the beginning of the...

22 May 2024

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Facing Temu and Shein’s offensive, Amazon cuts merchant fees

Asian marketplaces Shein, Temu and AliExpress, weakened in the U.S.A., are accelerating in Europe with very low, even zero, initial commissions. Amazon, as the global largest e-commerce player...

9 December 2025