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After withdrawing from the hypermarket segment with the sale of 71 Extra stores to Assai, the Brazilian GPA (€6.7 billion turnover in the six months to the end of June 2021, subsidiary of the...

17 November 2021

A PAYMENT EXPERIENCE IS A WEAPON OF MASS CONVERSION

Born online, payment facilities are now deployed in offline retail. These are highly effective marketing tools to increase average spending and conversion from enquiry to sale.

17 November 2021

Conversational commerce. Walmart buys Botmock

On November 2nd, 2021, Walmart (2 billion baskets per quarter) bought shares in the start-up Botmock. The latter, created in 2016, specialises in conversational chat apps and has more than 50,000...

12 November 2021

Supply chain plays spoilsport for Christmas

A survey of 5,728 global consumers was conducted by Oracle Retail. The study reveals consumer concerns about supply delays for Christmas.

12 November 2021

Carrefour to invest €3 billion in digital between 2022 and 2026

During the Digital Day, on November 9th in Paris, Carrefour (sales of €58.7 billion in the first 9 months of 2021) presented its digital expansion plan.

12 November 2021

India. And if live-commerce was not reserved for the Chinese market?

India is 5 years behind China in the introduction of live-commerce. Myntra (a subsidiary of Flipkart, itself owned by Walmart) is partnering with short-form video platform Moj to launch live...

12 November 2021

Australia. Ikea launches a marketplace dedicated to second-hand

Ikea Australia will offer the sale of second-hand furniture on its website from the beginning of 2022. Its “As is” section will allow users to view used furniture available at the...

12 November 2021

Ikea believes in the urbanisation of shopping and moves into the heart of London

Ingka investments is spending €446 million in retail space to bring IKEA to Oxford Street in London.

5 November 2021

Frederico Trajano, head of Magazine Luiza, is revolutionising Brazilian e-commerce

Since taking over the household appliance retailer in 2015, Frederico Trajano (C.E.O.) has transformed the chain nicknamed Magalu into a hive of e-commerce and digital startups.

5 November 2021

[Exclu] Torg to open 3 brand villages in India

Torg International and Village Groupe joined forces to enter the Indian market. Village Groupe is one of the leading outlet village companies in India and will partner Torg in opening 3 branded...

5 November 2021

India. Reliance Retail’s new Trojan horse in a fight against Amazon

Reliance Retail is going on the offensive against Amazon by taking over the 7/11 franchise. It is positioning itself in the ultra-proximity networks, after the Supreme Court's ruling over Future...

5 November 2021

Mobile wallets as a sales conversion tool

By simplifying the payment experience whilst enriching it with various services, the digital wallet embedded on smartphones has become a conversion lever for retailers.

5 November 2021

Jeff Bezos invests in Indonesian start-up Ula

Amazon's C.E.O. is taking a stake in B2B startup Ula. The app helps small retailers manage inventory, grow their business and improve margins.

5 November 2021

Alibaba. How to make China its n°1 or n°2 market ?

A subsidiary of Baozun, Full Jet partners with brands to sell on Tmall, Alibaba's marketplace in China. Victoria Glanz, its European C.E.O., reported on the latest changes in the Chinese market.

2 November 2021

Central Retail joins the world of immersive shopping

Central Marketing Group, a subsidiary of Central Retail (Thailand’s No. 1 retailer, with sales of €4.7 billion in 2020), is banking on virtual reality and launching a virtual shopping...

2 November 2021

Migros wants “click & collect” in autonomous mode

After investing in the delivery start-up Smood (delivery in less than an hour), the Swiss cooperative Migros (turnover of about €25 billion last year) is rolling out click & collect...

2 November 2021

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In a strategic shift towards hardware, Mollie launches payment terminal in France and Italy

Like Adyen and Shopify, the payment services provider Mollie, historically specialised in online payment, aims to integrate itself across the entire payment value chain. According to Adrien...

7 November 2025

La start-up Phenix prend en charge les invendus de produits cosmétiques du groupe Pierre Fabre

With Phenix, Pierre Fabre revalued 7.7 million unsold items in 4 years

Since 2021, Phenix has been responsible for revaluing unsold cosmetic products from the pharmaceutical group Pierre Fabre. Francis Lemontey, CSR Manager at Pierre Fabre, looks back on this...

4 November 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

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Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees

As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...

29 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

Verizon, Starbucks, DoorDash, and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: US$168 billion, up by 13.3%) was down for several hours before returning to normal. Numerous websites and applications...

23 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

Retail Media: Loblaw aims to accelerate in-store with Stratacache

During Advertising Week in New York, the Canadian food retailer Loblaw (2024 turnover: 44.8 billion dollars, up by 2.5% year-on-year) announced on October 8, that it would strengthen a network of...

20 October 2025