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Nathalie Baudoin has been Marketing Director Europe at Patagonia for 12 years. She discusses the sustainable milestones set by the retailer, well before competitors

15 June 2021

Kingfisher. With 21% of e-commerce, what role for physical stores?

As e-commerce keeps gaining ground, Kingfisher's D.I.Y. stores have been seeing new functions and new jobs, which change daily organization. Romain Roulleau, Chief Digital Officer, summarized this...

4 June 2021

KKR to take a stake in Cegid

In five years, Cegid's valuation has seen more than a nine-fold increase. This is highlighted by KKR’s entry into the capital of the management software publisher.

4 June 2021

Rewe and Sonae offering stores with no cashier queue

Rewe, Sonae, Tesco and Metro AG are investigating a potential future for retail payment. Such solutions combine reduced human interaction with removal of delays for queuing and payment.

4 June 2021

“Maybe that e-commerce will grow to 25% of the U.S. grocery market in the long term”

Owned by the Korean giant Emart, Good Food Holdings is a premium grocer, whose main rivals are Wholefoods (Amazon) and Trader Joe’s (Walmart). Neil Stern, CEO since September 2020, explains his...

28 May 2021

Tell me who your customers are, I’ll tell you who you are

Eager to deploy Artificial Intelligence and boost physical retail, Navori Labs, the specialist in digital signage solutions, launched Aquaji software. This innovative smart data solution measures...

28 May 2021

U.K. Boohoo aligns executive bonuses to CSR targets

Having been rocked by the scandal surrounding poor practices at its suppliers last year, UK online fashion retailer Boohoo is looking to restore its image. It has decided for the first time, under...

28 May 2021

Who are the new pure-players in grocery e-commerce?

Their names are Gopuff, Gorillas, Dija or Cajoo... As fundraisings are on the rise across Europe and in the U.S. with valuations in billion of Dollars, Mind Retail compared the business models of...

21 May 2021

Mango Upside Down Teen Pop Up, The Concept of the Month

Will the TikTok podium become a must in retail merchandising? This is the vision of the Spanish retailer Mango in a new pop-up store for teenagers based in Barcelona. Magda Espuga, CEO of the...

20 May 2021

Pure-player Alltricks accelerates store openings

The bike specialist pure-player Alltricks reported sales up by 63% last year to €132 million.

20 May 2021

D.I.Y. European markets remain in fair growth

According to the Spanish professional Association AECOC, the D.I.Y. market grew by 36.5% in the first quarter of 2021 (year-on-year evolution).

20 May 2021

Leroy Merlin tests live shopping events

According to the latest studies by iResarch, Deloitte and Gartner, the conversion rate from enquiry to sale for a live shopping event varies between 15% and 35% depending on the country, compared...

20 May 2021

The man who transformed Best Buy

In 2020, Best Buy’s turnover reached US$ 47.3 billion, up by 8%. With 43% of sales online, it is one of the most omnichannel retailers in the world. As a comparison, rival Fnac Darty reports...

20 May 2021

L’homme qui a sû transformer Best Buy

En 2020, le CA de Best Buy a atteint US$ 47,3 milliards (+8 %) … Avec 43 % de ventes en ligne, c’est l’un des retailers les plus omnicanaux au monde. A titre de...

20 May 2021

With Guillaume Motte, LVMH strengthens its management team

Guillaume Motte, President of Sephora Europe and Middle East, has been appointed as Deputy C.E.O. to Sidney Toledano, who heads the LVMH Fashion Group (brands Céline, Givenchy, Marc Jacobs...

20 May 2021

Ikea launches “R U OK?”

In Austria, the Ikea subsidiary considers the mental health of its employees a high priority. At the beginning of April 2021, the firm launched the awareness campaign “R U OK?” for...

20 May 2021

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La start-up Phenix prend en charge les invendus de produits cosmétiques du groupe Pierre Fabre

With Phenix, Pierre Fabre revalued 7.7 million unsold items in 4 years

Since 2021, Phenix has been responsible for revaluing unsold cosmetic products from the pharmaceutical group Pierre Fabre. Francis Lemontey, CSR Manager at Pierre Fabre, looks back on this...

4 November 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

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Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees

As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...

29 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

Verizon, Starbucks, DoorDash, and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: US$168 billion, up by 13.3%) was down for several hours before returning to normal. Numerous websites and applications...

23 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

Retail Media: Loblaw aims to accelerate in-store with Stratacache

During Advertising Week in New York, the Canadian food retailer Loblaw (2024 turnover: 44.8 billion dollars, up by 2.5% year-on-year) announced on October 8, that it would strengthen a network of...

20 October 2025