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Edward Ted Decker (aged 58) has been running The Home Depot since 1st March 2022. 22 years within the home improvement company (turnover of US$151.2 billion in 2021, up 14.4% compared to 2020)...

8 March 2022

Supply. Shipping company profits soar in 2021

According to Bloomberg, shipping company profits increased by 900% in 2021 to US$150 billion. This sharp rise, which is expected to continue into 2022, is having a significant impact on transport...

8 March 2022

Mall of the Month: Ikea opens its first urban centre in London

As the disenchantment with the car continues in a city, Ingka Centres opened a first ever urban shopping centre in Europe on 24th February 2022, under the Livat banner. Covering 27,133 sqm...

7 March 2022

Master Franchise. Belgian Mestdagh joins Intermarché

After deciding to end a franchise agreement with Carrefour at the end of December, the Mestdagh family announced on 1st March 2022 that it will join the Les Mousquetaires group.

7 March 2022

Macy’s relies on RFID to fight organised theft

Retailers in the US are experiencing an increase in organised theft. According to the Coalition of Law Enforcement and Retail, this accounts for US$45 billion of annual losses by 2021, up from...

7 March 2022

FRANCHISE EXPO PARIS: “THE PROPERTY SECTOR CONTINUES TO HAVE THE MOST DYNAMIC GROWTH”

The international franchise exhibition, Franchise Expo Paris, will be held March 20th to 23rd 2022. Sylvie Gaudy is division director at Reed Exposition, one of the organisers of the Paris show...

7 March 2022

Customer loyalty: Payment data at the service of customer knowledge

Personal profiles, bank cards, purchase and loyalty vouchers. Thanks to detailed knowledge of customers that is now omnichannel, brands are turning this into new levers to build customer loyalty...

4 March 2022

After Amsterdam, Rotterdam freezes new dark stores

Urban dark stores are flourishing in Europe. But the public authorities are more than mixed: in Paris, for example, the town hall has requested the closure of 45 dark stores opened...

3 March 2022

USA. Professionals clients feed growth of D.I.Y. retailers

Criticism for the wave of D.I.Y. enthusiasts. In a survey published in January by Lowe’s, the majority of homeowners regret personally starting on projects that were too complex. To complete...

3 March 2022

Mitchell & Ness bought by Fanatics and American stars

On February 18, Fanatics (valued at US$18 billion), a sportswear retailer, bought 75% of Mitchell & Ness (US$350 million in sales by 2021). The remaining 25% of the company is shared between...

3 March 2022

Victoria’s Secret hires a first model with Down’s syndrome

As Victoria’s Secret (Q4 2021 sales of US$1.4 billion, up 3.7%) attempts to reinvent itself to regain market share, the brand is taking more steps toward social inclusion.

3 March 2022

Sephora creates a Global Digital Director

As a subsidiary of the luxury group LVMH, Sephora is on track. Digital transformation will support 17 online sales sites (accessible in 10 languages), engagement of customers via social networks...

3 March 2022

Blackstone invests in urban logistics in Europe

As demand for urban warehouses accelerates, Mileway, a Dutch logistics company owned by Blackstone, reaches a US$24 billion valuation.

24 February 2022

Subway plans 700 new restaurants in Thailand

With 37,500 restaurants by the end of 2021 (including 20,000 in the U.S.), Subway plans to open 700 restaurants in Thailand by 2032, in partnership with local franchisor About Passion.

24 February 2022

Metavers: Brands must adopt the codes of this new digital media

What business opportunities are associated with the notion of metavers, these collaborative spaces made possible by 3D? Will avatars, these customers in pixel version, shop in virtual stores...

24 February 2022

Uber: meal and grocery delivery outpaces personal transportation

For Uber, the 2021 financial results confirm the decline of the historical business of private passenger cars and the growth of Uber Eats.

24 February 2022

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”

Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...

12 October 2026

Marketplaces: How Orange and Virgin Australia reinvent their value creation models

Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...

8 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

Cashback: Younited secures an exclusive contract with Bouygues Telecom

Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...

16 October 2026