Morgane Monteiro

Journalist

Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.

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Expertise

Journaliste économique pour mind Retail depuis début 2024, j’analyse les dynamiques de transformation digitale dans le commerce. Mon travail mêle suivi de l’actualité sectorielle, enquêtes approfondies et décryptage des innovations technologiques nourris par des échanges avec des experts du terrain à travers des interviews de dirigeants et l’animation de tables rondes.
Forte d’une première expérience en analyse d’insights stratégiques au sein du HUB Institute, je m’attache à produire une information indépendante et rigoureuse pour les décideurs du retail. Je couvre un large spectre de sujets liés à la digitalisation et à l’omnicanalité dans le retail et la retail tech : expérience client, supply chain, paiement, cybersécurité, intelligence artificielle.

Latest articles by Morgane Monteiro

[mind Retail Exclusive] With its app, Mondial Relay enhances locker capacity

To optimize maximum capacity of lockers, Mondial Relay (a subsidiary of Polish Group Inpost) relies on the app, launched in Poland and also in France in October 2022. “Downloading our app...

25 April 2024

Lululemon: record profits in 2023 with worrying growth

This represents a marked slowdown compared with Lululemon’s pre-Covid-19 results. On March 21, Canadian sportswear retailer announced sales of US$9.62 billion in 2023, up by 19%. The net...

25 April 2024

B&Q: 10% of e-commerce sales come from product recommendations

At the World Retail Congress in Paris, Thierry Garnier, C.E.O. of Kingfisher (sales of US$14.98 billion in 2023, down 1.8% at constant exchange rates), highlighted two AI projects introduced in...

19 April 2024

Retail crisis in Morocco: international franchises in jeopardy

In 2024, the Moroccan retail sector is going through a tumultuous period, marked by the successive closures of international franchises. An example is the departure of two H&M stores belonging...

19 April 2024

L’Occitane, Sephora, Ulta Beauty make major moves in a slowing market

As the beauty market slows down, particularly in China, cosmetics retailers are making major moves. L'Occitane is delisting from the Hong Kong stock exchange, Sephora is changing governance in...

17 April 2024

China: Roche Bobois takes back control of Chinese franchisee

On April 10, 2024, the family-owned Roche Bobois Group (annual sales of €429.6 million to 31 December 2023, up 6.1% at constant exchange rates) announced a strategic shift in China. With 340...

11 April 2024

McDonald’s buys back Israeli franchise to curb boycott calls

While McDonald’s has been the subject of numerous calls for boycotts over the last 6 months, on April 4, 2024 the group announced the purchase of the Israeli franchisee Alonyal Ltd. Created...

11 April 2024

Autonomous stores: with a smart shopping cart, Amazon is aiming for a more omnichannel retail media

By deploying a smart shopping cart in large-format stores, to the detriment of "Just Walk Out" technology, Amazon is seeking to capitalise on a new medium for retail media. Has the limits of...

11 April 2024

The Home Depot continues B2B expansion with acquisition of SRS Distribution

In the United States, on March 28, 2024, The Home Depot (sales of US$152.67 billion in 2023, down by 3% in one year with a net margin at 9.9% of sales, down by 11.5%) announced discussions to...

9 April 2024

In Milan, Kering spends €1.3 billion on the second most expensive street in the world

On 4 April, Kering (sales of €19.6 billion in 2023, down 2% in one year, and a net margin of 15.6% of sales, down 18%) announced the purchase of a building in Milan for €1.3 billion from...

5 April 2024

In France, 47% of influencers do not comply with the law

In France, the 9 June 2023 law aimed at regulating commercial influence and combating the poor behaviour of influencers on social networks established a legal framework for advertising practices...

4 April 2024

Department stores: Central Group wants to buy Signa Holding’s property assets

According to Reuters, the luxury division of Austrian property company Signa Holding (US$ 5.5 billion in debt as of November 2023), which includes Globus in Switzerland, Selfridges in London and...

3 April 2024

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What you absolutely must read this week

The essential content of the week selected by the editorial team.

Retail media: Fnac Darty, Klépierre and Médiaperformances accelerate on XXL screens and international expansion

As advertising formats arrive at high speed on LLMs, omnichannel retail media players are strengthening their offerings. While Klépierre has just signed with a new partner for 3D screens...

11 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era

With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...

9 September 2026

Most viewed articles of the month on mind Retail

What readers clicked on the most last month.

In the category

What readers clicked on the most last month.

1

Before an IPO, Shein forced to reveal margin erosion in 2025 and impact of US tariff shock

Made public ahead of a Hong Kong listing planned for September, Shein’s financial documents, seen by mind Retail, confirm the shift experienced by the fast-fashion retailer. Despite a 8% sales...

21 August 2026

2

O’Boticario rolls out AI diagnostics across 4,000 stores with Haut.ai

On August 18, Brazilian cosmetics retail chain O’Boticario (2025 GMV up by 6.7%) announced the deployment of skin analysis technology provided by Estonian start-up Haut.AI. It will be rolled...

21 August 2026

3

E-commerce: click-through rate down by 5.4% since Google AIO launch in France

mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...

20 August 2026

4

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

5

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

6

Walmart finally accepts in-store payments with Apple Pay and Google Pay

Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...

24 August 2026