Most read articles by Sophie Baqué
Walmart and Instacart bet on AI agents to simplify basket creation
In the U.S.A., Walmart has partnered with Pinterest and Instacart with ChatGPT to simplify and speed up the creation of online grocery baskets. Details below.
12 December 2025
Latest articles by Sophie Baqué
Sephora Singapore adds consumer reviews into the store experience
…After a phase of qualitative studies in Shanghai and Singapore, Sephora inaugurated a new concept called “Asia store of the future” in Singapore on September 23, 2022, on 425...
[Confidential] Guillaume Apostoly to join as C.I.O. for Sephora
…According to our sources, Guillaume Apostoly, Chief Information Officer of Maisons du Monde and member of the Board, is about to join Sephora (LVMH). He will replace Anziz El Ahdj, who has...
27 September 2022
[Case study] Makro Belgium cut the equivalent cost of 200 full-time staff
BackgroundIn Belgium, the hypermarket chain Makro (sold by Metro AG to the investment company Bronze Properties in the summer of 2022) operates 6 stores and has an annual turnover of €500...
27 September 2022
ID Kids to test SoftPOS payment
…In a bid to make a payment experience more transparent, the ID Kids childcare retailer will be testing “SoftPOS” mobile payment in stores from 2023. This new payment trend...
23 September 2022
[Use Case] Furniture retailer But quadrupled click-through rate with location-based SMS
…The contextAlthough for furniture retailer But (320 stores, total turnover of €2.12 billion in 2021), the paper leaflet remains the primary marketing and sales activation lever, the...
How ManoMano engages trade customers digitally
Faced with the expansion of Screwfix (Kingfisher) in Europe, ManoMano is enhancing its app dedicated to B2B customers with a new loyalty programme. The marketplace, which generates 20% of business...
20 September 2022
UK: Boots to roll out marketplace with Mirakl
…The British drugstore chain Boots (a subsidiary of Walgreens Boots Alliance, 2021 turnover of US$133 billion, up 7.5%) will launch a digital marketplace in spring 2023 with Mirakl...
[Amazon Results] Amazon caught by rising inflation and end of Covid
In Q2 2022, Amazon's total revenue fell by 4.6% year-on-year. After falling 3% in Q1 2022, online sales fell another 0.5%.
19 September 2022
Yes Ad : marketing and commercial actions in a world without leaflets ?
If the subject of zero leaflets is not new in the retail sector, it depends on the ambition and freedom of each company. In 2022, inflation, environmental and legal constraints have created an...
Walmart speeds up stock management with Vizpick and Blue Yonder
During the company’s Q2 earnings conference call (which ended on July 29, 2022), Walmart announced increased efficiency and speed for inventory management at 4,500 U.S. stores. The...
2 September 2022
[Data] The state of the quick commerce market in France
What is the size of the quick commerce market in France? Why is it no longer growing? The data provided to mind Retail by IRI and Fox Intelligence highlight the main trends in this market in the...
1 September 2022
For Decathlon Belgium, consumer reviews boost in-store conversion
…In Belgium, Decathlon (sales of €13.8 billion in 2021, up by 11% compared to 2019) considers consumer reviews as a lever to convert an enquiry to sales. The sporting goods retailer...
26 August 2022
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What you absolutely must read this week
The essential content of the week selected by the editorial team.
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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent
In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...
12 December 2025
Carmila join forces with Unlimitail and JCDecaux to equip 252 malls
On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...
12 December 2025
Coupang’s C.E.O. resigns after data leak of 33.7 million customers
On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...
12 December 2025
Kroger compensates Ocado with US$350 million and scales back robotic warehouses
After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...
12 December 2025
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Small parcels tax: France, Italy, Romania and Benelux respond to low-cost marketplaces
Shein, Temu, AliExpress… Facing marketplaces flooding Europe with non-compliant goods, the French National Assembly voted for a €2 tax on parcels under €150 from January 2026. This level is half...
21 November 2025
2
Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent
In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...
12 December 2025
3
Price-fixing investigation: Swatch and Citizen under scrutiny in Italy
On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...
11 December 2025
4
Italy: three executives from luxury goods group Tod’s investigated over worker exploitation
After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...
5
Australia bans access to social networks for under‑16s
As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...
2 December 2025
6
Customs duties: Costco sues the Trump administration
On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...
5 December 2025