Sophie Baqué

Latest articles by Sophie Baqué

Department stores: How Myer went from 7% to 20.5% of online sales

On April 17, 2024, department store chain Myer (sales of US$2.2 billion in the year to end-July 2023, up by 12.5%, via 56 stores) presented the results of rationalisation. Launched in 2019 by...

25 April 2024

[mind Retail Exclusive] With its app, Mondial Relay enhances locker capacity

To optimize maximum capacity of lockers, Mondial Relay (a subsidiary of Polish Group Inpost) relies on the app, launched in Poland and also in France in October 2022. “Downloading our app...

25 April 2024

[mind Retail Exclusive] Cora signs with Delipop to pool e-commerce flows

Mind Retail learned that, after signing up Carrefour, Intermarché and Monoprix, Delipop has just gained up two more clients in the food retail sector.

23 April 2024

[mind Retail Exclusive] With Courrèges, Gérard Darel and Roberto Cavalli, Autone grows to 40 customers

mind Retail learned that Y Combinator-incubated stock optimisation start-up Autone is preparing a Series A. After launching in fashion, the firm is moving into home furnishings and beauty.

19 April 2024

Bijou Kurien, Retailers Association of India: “Investors’ focus has shifted from sales growth to profitability”

After 6 years as head of L-Catterton Asia, an investment fund supported by LVMH in Asia, Bijou Kurien is the Chairman of the Retailers Association of India, and a member of the Board of several...

19 April 2024

L’Occitane, Sephora, Ulta Beauty make major moves in a slowing market

As the beauty market slows down, particularly in China, cosmetics retailers are making major moves. L'Occitane is delisting from the Hong Kong stock exchange, Sephora is changing governance in...

17 April 2024

Crate & Barrel: design workshops generate 40% of store sales

Operating in the U.S.A. and Canada, furniture retailer Crate & Barrel (Otto Group) developed an appointment-only service offering advice on interior design and decoration. Results were...

17 April 2024

Jean-Louis Borde, Gemo: “We are going to launch a rental service for our baby range”

Fashion retailer Gemo, part of the Eram group, adapted logistic tools to embrace a circularity journey for rental services. Jean-Louis Borde, Supply-Chain Director, explained adoption of the new...

15 April 2024

China: Roche Bobois takes back control of Chinese franchisee

On April 10, 2024, the family-owned Roche Bobois Group (annual sales of €429.6 million to 31 December 2023, up 6.1% at constant exchange rates) announced a strategic shift in China. With 340...

11 April 2024

McDonald’s buys back Israeli franchise to curb boycott calls

While McDonald’s has been the subject of numerous calls for boycotts over the last 6 months, on April 4, 2024 the group announced the purchase of the Israeli franchisee Alonyal Ltd. Created...

11 April 2024

Autonomous stores: with a smart shopping cart, Amazon is aiming for a more omnichannel retail media

By deploying a smart shopping cart in large-format stores, to the detriment of "Just Walk Out" technology, Amazon is seeking to capitalise on a new medium for retail media. Has the limits of...

11 April 2024

Chase believes it has cards to play in retail media

Is retail media the future of banking? On April 3, 2024, the retail bank Chase (JPMorgan) launched Chase Media Solutions (CMS), a retail media platform. Launched in the United States from April...

8 April 2024

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

Italy: three executives from luxury goods group Tod’s investigated over worker exploitation

After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...

28 November 2025

Australia bans access to social networks for under‑16s

As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...

2 December 2025

Customs duties: Costco sues the Trump administration

On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...

5 December 2025

In the U.S.A., retail job cuts rise 139% in a year

According to Challenger, Gray & Christmas, a company specialising in employment trend analysis, in the U.S.A., 2025 has been tough for retail employment. The sector recorded 91,954 job cuts...

9 December 2025