Sophie Baqué

Latest articles by Sophie Baqué

CosMc’s: McDonald’s competes with Starbucks with a 100% takeaway concept

With digital sales accounting for 40% of McDonald's revenue, the world's largest fast-food retailer is testing a low-staff format entirely dedicated to drinks and snacks for takeaway.

15 December 2023

CSR: Europe reaches a political agreement on corporate sustainability due diligence

From 2025, the supply chains of European retailers, as well as those of large companies operating within the Old Continent, will have to respect human rights and environmental sustainability...

15 December 2023

Constance Fouquet, Maisons du Monde: “The bigger calls for tender are, the more we believe that B2B should become a dedicated business”

With nearly €100 million in B2B revenue expected this year and a dedicated team of 50 people, the home furnishings retailer is making B2B a priority. Constance Fouquet, Executive Director of...

14 December 2023

Payment: Paypal’s subsidiary Venmo loses Amazon contract

Venmo, the Paypal-owned online and offline application for mobile payments between individuals, will no longer be one of the payment methods available on the Amazon‘s U.S. website from...

12 December 2023

Casino takes 100% of Cdiscount and turns a page in Brazil

Casino grocery retailer is preparing to sell the Brazilian supermarkets GPA (a 41% stake holding) and sell more domestic grocery stores. With a focus on French operations pending a sale to Daniel...

7 December 2023

In China, beauty retail sales stagnate for a second month

In China, after a first half-year of growth of 4.8%, cosmetics sales fell by 4.1% in July, rose by 9.7% in August, by 1.6% in September and by 1.1% in October (National Bureau of Statistics)...

7 December 2023

BNPL: Before an IPO, Tabby is valued at US$1.5 billion

Less than a year after a US$58 million funding round, the U.A.E.-based Tabby, now headquartered in Riyadh, raised US$200 million in early November 2023. Wellington Management and Bluepool Capital...

7 December 2023

Retail tech: Gulf wealth funds step up investments in Southeast Asia

As venture capital financing plummets worldwide, sovereign funds such as Qatar Investment Authority have been making South Asian start-ups a new target.

7 December 2023

SMCP fashion group to open in India with Reliance Retail

While the recovery is “slow and fragile” in China, the SMCP Group (Sandro, Maje, Claudie Pierlot, Fursac) announced on November 30th an agreement with Reliance Brands Ltd. This moves...

5 December 2023

In South Korea, Chanel condemned again for excessive data collection

On November 23,2023, Chanel (2022 sales up by 17% at €16 billion, with 50% coming from Asia-Pacific) was fined US$2,761 by the South Korean data protection watchdog called PIPC (Personal...

5 December 2023

[case study] How Petit Bateau boosted gift card sales with Global POS

Myriam Van de Casteele, Omnichannel Experience Project Manager at Petit Bateau children’s clothes, talked exclusively to mind Retail about the gift card dematerialisation. This project with Global...

4 December 2023

Chatbot: Bricorama enters generative AI via the painting category

With its new chatbot, Bricorama is opting for a pragmatic approach to painting projects. Based on two different versions of Chat GPT, it aims to enhance the average painting basket, in particular...

1 December 2023

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025