Sophie Baqué

Chief Editor of mind Retail
Featured image of the article Sophie Baqué
Most read articles by Sophie Baqué
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
8 October 2026
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
20 October 2026
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
15 October 2026
Latest articles by Sophie Baqué
McDonald’s buys back Israeli franchise to curb boycott calls
While McDonald’s has been the subject of numerous calls for boycotts over the last 6 months, on April 4, 2024 the group announced the purchase of the Israeli franchisee Alonyal Ltd. Created...
11 April 2024
Autonomous stores: with a smart shopping cart, Amazon is aiming for a more omnichannel retail media
By deploying a smart shopping cart in large-format stores, to the detriment of "Just Walk Out" technology, Amazon is seeking to capitalise on a new medium for retail media. Has the limits of...
Chase believes it has cards to play in retail media
Is retail media the future of banking? On April 3, 2024, the retail bank Chase (JPMorgan) launched Chase Media Solutions (CMS), a retail media platform. Launched in the United States from April...
8 April 2024
Department stores: Central Group wants to buy Signa Holding’s property assets
According to Reuters, the luxury division of Austrian property company Signa Holding (US$ 5.5 billion in debt as of November 2023), which includes Globus in Switzerland, Selfridges in London and...
3 April 2024
Fashion: U.S.A. second-hand clothing is struggling to make profits
In the U.S.A., second-hand marketplaces are not making profits. Clothing resale platform ThredUp (sales of US$322 million in 2023, up 12%) continues to post substantial losses (US$71.2 million in...
Last mile: the new levers of mutualization
As the retail sector is trying to optimize the last-mile efficiency, mind Retail interviewed an array of retailers and tech solutions providers (Woop, Delipop, OuiDrop, Shopopop, Yper...)...
2 April 2024
U.S.A: 4 years after Covid-19, property companies are tightening up commercial leases
In both America and Europe, property companies increased rent rebates in 2020 and 2021 to save retailers from bankruptcy. This included new variable rents within commercial leases and exceptional...
28 March 2024
Hampered by geopolitical tensions, Majid Al Futtaim ends 2023 almost at a standstill
Affected by the Israeli-Palestinian conflict and the devaluation of the Egyptian currency, Majid Al Futtaim unveiled mixed financial results for 2023. 
VFCorp launches Supreme in China with a first owned store
On March 22, 2014, the Supreme fashion brand opened a first owned store in China, in Shanghai (corner of Changle Road and Fumin Road), where the headquarters of parent company VFCorp are...
28 March 2024
[mind Retail Exclusive] Why Chalhoub Group focuses on these 3 technologies for vendors
With Sleekflow, Confer With and Connect, Chalhoub is speeding up deployment of technology for sales staff. The Dubai-based retailer of personal goods revealed to mind Retail the results of 3...
Ulta Beauty joins forces with Axo to sell in Mexico
On March 14, 2024, US cosmetics and beauty retailer Ulta Beauty (US$11.2 billion turnover in the financial year to February 2024, up 5.7% like-for-like) announced a debut in Mexico in 2025, thanks...
27 March 2024
Shein shakes up the Mexican fashion market
Selling in Mexico since June 2023, Shein has been steadily taking market share from traditional local retailers such as Walmart, Coppel and El Puerto de Liverpool. These are adapting business...
27 March 2024
Our other services
mind Research
Strategic Intelligence: Tailored research and market analysis services to power your insights and back your strategic decisions.
See more
mind Days
Networking & Events: Half-day conferences covering key industry topics and open to the entire ecosystem.
See more
What you absolutely must read this week
The essential content of the week selected by the editorial team.
See all
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
20 October 2026
2
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
15 October 2026
3
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
16 October 2026
4
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
29 October 2026