Sophie Baqué

Latest articles by Sophie Baqué

[Confidential] In France, Picnic’s will end 2022 at around €28 million in sales

Increase in frequency, conquest of Berlin and of the Paris region in Q1 2023, selective automation of fulfillment centres… While funding is tightening for quick-commerce companies, Picnic is...

6 January 2023

Optical Center improves its e-reputation thanks to customer reviews

To improve its e-reputation, Optical Center (700 stores in 7 countries, turnover of €1 billion in 2021) joined forces with the customer review management platform Custplace in January 2018.It...

5 January 2023

Jean-Christophe Brindeau, C.F.A.O. Retail: “The Supeco brand is the foundation of Carrefour’s retail project in Africa”

Despite a drop in volumes on a comparable basis in Cameroon, Ivory Coast and Senegal, CFAO Consumer Retail will end the 2022 financial year with sales up by 64%. Committed to a policy of rapid...

4 January 2023

Algolia : How Harry Rosen more than tripled conversion rate in 3 years

In Canada, the men's fashion chain has been integrating Algolia,Commercetools and Amplience technologies over 3 years. The firm reports a boost for sales conversion and growth of online sales.

2 January 2023

American tourists drive luxury sales in Europe

Americans, taking advantage of a dollar at the highest level for 20 years, are boosting the European luxury market. According to payment specialist Planet, during the week of Black Friday...

21 December 2022

Discount: Dollar General plans to open 1,000 stores in 2023

Buoyed by inflation, “Dollar stores” are multiplying in the U.S.A., particularly in rural areas. Dollar General (Q3 sales of US$9.5 billion, up by 11%) plans to open 1,050 stores next...

21 December 2022

Quick commerce: Getir soon leader of a consolidating market

As the French quick-commerce market is expected to exceed €250 million in 2022 according to our estimates, the takeover of Gorillas by Getir will create a European leader.

16 December 2022

Fewer branches and difficulties at franchised stores: Carrefour’s strategy amid the energy crisis

Eager to protect profitability and to reduce its workforce, Carrefour is reorganizing stores and transforming working environment. Retail mind examines the way ahead.

16 December 2022

Celio takes over the Camaïeu brand, but not the customer base

Four years after the implementation of the GDPR, Camaïeu's customers have finally not seen their data go to the highest bidder.

13 December 2022

Retail sales fall in Europe, signalling a likely recession

While retail sales are holding up in the U.S.A. they fell sharply in Europe in October 2022. As retailers firm up annual budgets, the scenario of a recession seems to be confirmed.

8 December 2022

Amazon Fresh and Tesco Get Go roll out in London

In the U.K., Amazon currently operates 19 standalone stores, including 18 in London. While this is a far cry from the 260 units planned by 2024, which were announced at launch in March 2021...

8 December 2022

Primark : expansion with smaller formats

If store traffic and sales remain below 2019 levels, the discreet fashion retailer is relaunching a sustained expansion while rationalized square metres. It also confirms no home delivery.

7 December 2022

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E-retail media solidifies brand–retailer relationships

According to Publicis Commerce‘s e-retail media barometer for 2025 (surveying around 200 marketing, commerce, and e-commerce decision-makers in France) published on January 7, 2026, nearly...

2 February 2026

Marketplaces: Stockly enters Switzerland with MediaMarkt, Decathlon, Galaxus and Manor

After a loss-making but high-growth year in 2025, the stock-pooling start-up for marketplaces signed agreements with 4 Swiss retailers, mind Retail learned. By taking on one of Europe’s most...

30 January 2026

Retail tech: major trends for 2026

In 2026, retail can no longer afford to promise. It must deliver. Retail tech has entered the execution stage. The race for showcase innovation is over, giving way to clear priorities: operational...

30 January 2026

Bonus textile repair: a virtuous scheme held back by a shortage of skills

Two years after a launch in the fashion sector, the French repair "bonus" is struggling to scale up. The main reason is a limited pool of repairers constrained by poor recruitment. We share an...

29 January 2026

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Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

After securing a strategic partnership with Spanish grocer Bon Preu, retail tech firm Shoptimus AI—first spotted by Carrefour—is accelerating a rollout. By leveraging AI agents to automate grocery...

11 January 2026

Global retail tech investment rose by 7.4% in 2025

In 2025, venture capital continued to flow into commerce technologies. With 27.5 billion dollars invested in retail tech, the average deal size increased while the number of transactions declined.

23 January 2026

With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol

Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...

13 January 2026

2026 Trends – Retail media, between omnichannel reach, creativity and measurement

(Trends, 6/6) After an exceptional 2024 driven by the Olympic Games, retail media entered a phase of maturity and slowing business last year. It nonetheless remains extremely dynamic, fuelled by...

28 January 2026

2026 Trends – How far should retailers open the door to AI Search engines ?

(Trends 1/6) With data visibility, recommendations, transactions on ChatGPT, Gemini and Perplexity, LLMs are establishing themselves as new entry points for e-commerce. As search, comparison and...

8 January 2026

2026 Trends – Chatbots, WhatsApp, social networks: don’t miss out on conversation

(Trends 2/6) After a cautious observation phase by retailers and some high-profile hallucination issues, 2025 was a turning point operationally for chatbots and conversational tools. Positioned...

13 January 2026