Sophie Baqué

Latest articles by Sophie Baqué

Kroger-Albertsons: US$24.6 billion merger to create a customer data giant

In the U.S.A., the food retailer Kroger announced the purchase of competitor Albertsons on 14th October 2022. While this deal looks defensive in the short term, it is also offensive in the long...

24 October 2022

New on your site!

Dear Subscriber,…We are upgrading the mind Retail services. From Monday, October 24th, you will find analysis, news and a new section called:…– Data for all our sources...

24 October 2022

Makro Belgium to be sold by the slice, a symbol of the end of the big supermarkets

The 17 Belgian stores of Metro and Makro are for sale. Whilst takeover candidates are emerging for the D.I.Y. and wholesale food sectors, the fashion side of Makro is more difficult.

14 October 2022

Patagonia: Yvon Chouinard donates his company for the planet

Article by Regine Eveno, published on September 30, 2022…A pioneer in the defence of the planet and Founder of a group with a turnover of US$750 million in 2021 (via 80 stores worldwide)...

29 September 2022

Influential Mary Dillon appointed CEO of Foot Locker

…At 61, Mary Dillon, the woman who made Ulta Beauty the leading beauty retailer in the US, has been appointed C.E.O. of Foot Locker (2800 stores in 28 countries, turnover of US$2.07...

1 September 2022

Francois Guilluy, Maty : “Our customers can pay with the PayWish app, it’s a small revolution”

Enabling customers to pay quickly and simply, without investing in new Eftpos terminals, while controlling the technical and financial risks. These are the objectives of the jeweller Maty, which...

12 July 2022

How to decarbonise retail?

While the regulatory context has changed significantly over the past year (Fashion Act in the USA, AGEC law in France), the issue of fossil fuels combined with recent inflation (energy, raw...

9 June 2022

Deliveroo and Hero: arm wrestle over delivery workers’ pay in the Emirates

//In the UAE, Talabat’s delivery drivers (a subsidiary of the German group Delivery Hero) have refused, for the second time in a month, to deliver meals in the city of Dubai. They are...

20 May 2022

Ikea allocates €3 billion for digital stores

With online sales accounting for 30% of business, the Ingka Group is investing heavily to move stores to omnichannel. The automated click & collect pilot in Paris may serve as an inspiration...

10 May 2022

Eric Dangreaux, Paysurf: “Facilitate and secure payment on digital marketplaces”

Behind the success of digital marketplaces lies a precise mechanism adroit at receiving, dividing and transferring funds authorised by customers. This payment element is deployed by integrated...

1 April 2022

Shopee to close Indian operations

Amid a backdrop of global uncertainties, the Singaporean Sea Group (turnover of US$10 billion in 2021, with 51% from e-commerce and 43% from gaming) closed Shopee India, its e-commerce...

29 March 2022

Walmart targets US$100 billion in online sales by 2022

Walmart, the world's leading retailer, published annual financial results and notes that 2020 and 2021 have been a complex year. Their results show a sustained turnover growth and large expansion...

23 February 2022

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%

On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure of C.E.O., Doug McMillon. In office since...

21 November 2025