Payment and security

To reduce theft, the UK’s second-largest food retailer, Sainsbury’s (2024 turnover: €42.9 billion, up by 1%), has been using facial recognition technology since September 3, 2025...

15 September 2025

UK : Morrisons and Waitrose are trialling connected trolleys to reduce shoplifting

Against a backdrop of rising shoplifting across Europe, Morrisons and Waitrose are trialling connected shopping trolleys with Instacart and Shopic. The aim of this digitalisation of a customer...

15 September 2025

Klarna valued at US$15 billion for a NYSE listing

On September 9, Swedish payment company Klarna, known for buy-now-pay-later (BNPL) solutions, raised US$1.37 billion in an initial public offering on the New York Stock Exchange (NYSE). This...

15 September 2025

South Africa: Shoprite rolls out smart trolleys, designed in-house by the tech division

In 2 Checkers hypermarkets, the South African giant is testing a smart connected trolley technology developed by ShopriteX, the tech entity of the parent company. Trolleys are equipped with...

28 August 2025

Biometric payment: Handwave raises US$4.2 million and signs with Visa

In the wake of Amazon One, Latvian start-up Handwave aims to democratise biometric payment and authentication using the palm of the hand. The past weeks have seen major announcements by the...

21 August 2025

After Ebay, Klarna is collaborating with the resale platform Poshmark

Faced with the rise of circular fashion in the USA, where the second-hand market is worth US$51.9 billion, and the Swedish fintech company's ambitions to offer services beyond payment methods...

5 August 2025

Brazil: The success of instant payment system PIX triggers US investigation into unfair competition

In mid-July, the US launched an investigation into PIX, an electronic payment system created by the Central Bank that replaced bank cards and cash. This solution threatens the business of Visa...

30 July 2025

Through partnership with Shopify, OpenAI wants to integrate a native checkout feature into ChatGPT

On July 16, according to the Financial Times, OpenAI is working with Shopify on a new feature that will allow ChatGPT users to complete purchases directly from the chatbot interface via an...

22 July 2025

H&M equips U.K.’s staff with cameras to curb shoplifting and assaults

On July 7, 2025, H&M launched a trial in the United Kingdom of body cameras for sales staff, who have been facing an increase in shoplifting and assaults. Stores in Edinburgh, Wood Green and...

8 July 2025

1 2 34

Our other services

mind Research

Strategic Intelligence: Tailored research and market analysis services to power your insights and back your strategic decisions.

mind Days

Networking & Events: Half-day conferences covering key industry topics and open to the entire ecosystem.

Our mind news

See all

Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

Most viewed articles of the month on mind Retail

What readers clicked on the most last month.

In the category

What readers clicked on the most last month.

AI agents: the KPIs that led L’Oréal to scale up across its warehouses

After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...

20 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT

AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...

16 October 2026