CSR and HR

After two days of consultations organised by the Commission, the plan to simplify the CSRD and the due diligence is becoming clearer. If confirmed, 85% of companies will no longer be subject to...

13 February 2025

Under attack from 19 States, will Costco give in to the anti-inclusion and diversity movement?

On January 28, 19 U.S. states sent a letter to the C.E.O. of Costco, a brand name that is emblematic not only for its HR and pay policies, but also for equity, diversity and inclusion. The...

30 January 2025

[NRF 2025] How Best Buy is reducing the cost of e-commerce returns

Omnichannel, in-store help desks, web to store... With 38% of sales online and a double-digit returns rate, Best Buy developed a unique process dedicated to making the most of returns. Chuck...

23 January 2025

[mind Retail Exclusive] In addition to X, Yuka users will soon be able to contact brands on Instagram and LinkedIn

Three months after enabling users to contact FMCG and beauty brands live, Julie Chapon, co-Founder of the Yuka product safety app, revealed results of the feature to mind Retail.

23 January 2025

Ingka aims to inject €700 million into recycling over the next 5 years

On January 15, Ingka Group (2024 sales: €41.8 billion, down 5.6% year-on-year) announced an investment of €1 billion in recycling infrastructures. The budget allocated to the Circular...

17 January 2025

Mercadona increases the pay of all staff by 8.5%

From 2025, to increase the purchasing power of staff, Spanish largest grocery retailer Mercadona (turnover 2023: €35.53 billion, up 15% in a year via 1,681 stores) is increasing salaries of...

16 January 2025

[NRF 2025] Under threat from customs duties, CSR is fading into the background

At this year's NRF, retailers' CSR initiatives seem to have all but disappeared from the agenda in the face of upcoming political and customs tax issues. Jérôme Del Porto, Director of Circularity...

15 January 2025

Meta and Amazon join Walmart in reviewing HR inclusion policies

Meta and Amazon are backtracking in a fight against discrimination. After abolishing fact-checking in the U.S.A., Meta announced in a memo sent to staff on January 10, 2025, a scrapping of...

13 January 2025

[mind Retail Exclusive] Constance Fouquet makes a fresh start in 2025

According to our sources, Constance Fouquet has left Maisons du Monde (9M 2024 sales: €705 million, down 11.4%). Hired in April 2022 after five years at Veepee, in a context of rapid digital...

10 January 2025

Meituan and Ele.me force delivery drivers to rest

In China, Meituan, an e-commerce and express delivery platform, launched a “tiredness management” system to deal with long working hours of couriers. After a 12-hour quota, delivery...

8 January 2025

The major retail and e-commerce trends of 2025

In a context of sluggish consumption, budgetary and geopolitical uncertainties (U.S.A., Middle East, Ukraine), concentration and financing tensions, retailers are prioritising efficient and...

19 December 2024

Senate report condemns working conditions in Amazon warehouses

On June 15, the US Senate Select Committee led by Bernie Sanders issued a report on working conditions in Amazon‘s warehouses, in which safety procedures are not respected. The senators...

18 December 2024

[mind Retail Exclusive] The French repair bonus to be extended to underwear and household linen

After a year's use for clothes in France, the Refashion eco-organisation is working on new territories for a repair bonus, mind Retail has learned.

13 December 2024

Fast Retailing torn on the Chinese issue of Xinjiang

After a record year in a fiscal year to the end of August 2024 (turnover of US$20.7 billion up by 12.2%, net margin at 12% of sales), the C.E.O. of Fast Retailing, Tadashi Yanai, explained on the...

12 December 2024

Belgium: bill transposing CSRD adopted

On November 28, the Belgian Chamber of Representatives approved a bill transposing the E.U. Corporate Sustainability Reporting Directive (CSRD). Belgium was one of the countries lagging behind on...

11 December 2024

Carrefour to deploy GS1’s augmented QR code in all European banners by 2025

At the first CoNext event organised by GS1 on the theme of data for circularity, of which mind Retail was a media partner, Carrefour announced the deployment of the augmented QR code on private...

3 December 2024

1 234 5…7

Our other services

Research

Conducting customized studies: benchmarks, overviews, personalized newsletters, white label content.

Training courses

Our training courses & masterclasses: short formats for management, executive coaching, and skills development for junior profiles.

Events

Our networking activities: half-day conferences dedicated to industry issues and open to the entire ecosystem.

Our mind news

See all

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

Most viewed articles of the month on mind Retail

What readers clicked on the most last month.

In the category

What readers clicked on the most last month.

Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%

On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure of C.E.O., Doug McMillon. In office since...

21 November 2025