CSR and HR

According to information from mind Retail, a new round of financing has been finalised by the second-hand start-up. In 2024, the latter saw its turnover increase by 64% to more than €2 million...

9 April 2025

President Trump orders EU companies to cancel diversity policies

On March 28, many companies in France, Italy, Spain and Belgium (aviation, defence, consulting) received a letter from the Trump administration asking them to “certify” in writing that...

4 April 2025

Dunlop Sports fined US$1.3 million for anti-competitive behaviour

In early March 2025, in South Korea, the Fair Trade Commission (FTC) imposed a fine of US$1.29 million on the golf equipment supplier and e-tailer Dunlop Sports for anti-competitive practices...

2 April 2025

In 2024, which retailers have the best scores on the professional equality index?

In 2024, 1,812 online and omnichannel retailers with more than 50 staff reported their score on the professional gender equality index to the French Ministry of Labour. mind Retail analysed the...

20 March 2025

Thai subcontractors claim U$1 million from Otto Group

While in Germany, the application of CSDDD has been eased, Otto online retailer is the subject of a complaint related to Thai textile workers. After filing for bankruptcy, a former textile...

7 March 2025

In Germany, C&A closes the only European manufacturing site

The Dutch fashion brand C&A (13,000 stores in 17 countries) closed the 4,200 sq.m production plant in Mönchengladbach, Germany at the end of February 2025. Opened in 2021 for producing...

4 March 2025

EU: Commission backpedals on CSRD and duty of vigilance

On February 26, the Commission presented a proposal for the Omnibus Directive, removing 80% of companies from the CSRD non-financial reporting framework and slashing obligations related to the...

27 February 2025

EU: CSRD and due diligence appear set for wide-ranging unravelling

After two days of consultations organised by the Commission, the plan to simplify the CSRD and the due diligence is becoming clearer. If confirmed, 85% of companies will no longer be subject to...

13 February 2025

Under attack from 19 States, will Costco give in to the anti-inclusion and diversity movement?

On January 28, 19 U.S. states sent a letter to the C.E.O. of Costco, a brand name that is emblematic not only for its HR and pay policies, but also for equity, diversity and inclusion. The...

30 January 2025

[NRF 2025] How Best Buy is reducing the cost of e-commerce returns

Omnichannel, in-store help desks, web to store... With 38% of sales online and a double-digit returns rate, Best Buy developed a unique process dedicated to making the most of returns. Chuck...

23 January 2025

[mind Retail Exclusive] In addition to X, Yuka users will soon be able to contact brands on Instagram and LinkedIn

Three months after enabling users to contact FMCG and beauty brands live, Julie Chapon, co-Founder of the Yuka product safety app, revealed results of the feature to mind Retail.

23 January 2025

Ingka aims to inject €700 million into recycling over the next 5 years

On January 15, Ingka Group (2024 sales: €41.8 billion, down 5.6% year-on-year) announced an investment of €1 billion in recycling infrastructures. The budget allocated to the Circular...

17 January 2025

Mercadona increases the pay of all staff by 8.5%

From 2025, to increase the purchasing power of staff, Spanish largest grocery retailer Mercadona (turnover 2023: €35.53 billion, up 15% in a year via 1,681 stores) is increasing salaries of...

16 January 2025

[NRF 2025] Under threat from customs duties, CSR is fading into the background

At this year's NRF, retailers' CSR initiatives seem to have all but disappeared from the agenda in the face of upcoming political and customs tax issues. Jérôme Del Porto, Director of Circularity...

15 January 2025

Meta and Amazon join Walmart in reviewing HR inclusion policies

Meta and Amazon are backtracking in a fight against discrimination. After abolishing fact-checking in the U.S.A., Meta announced in a memo sent to staff on January 10, 2025, a scrapping of...

13 January 2025

[mind Retail Exclusive] Constance Fouquet makes a fresh start in 2025

According to our sources, Constance Fouquet has left Maisons du Monde (9M 2024 sales: €705 million, down 11.4%). Hired in April 2022 after five years at Veepee, in a context of rapid digital...

10 January 2025

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026