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Since Q4 2023, China has been facing deflation. According to the Bureau of National Statistics, the country saw in 2023 the biggest price drop in over 10 years : this was particularly true for...

23 February 2024

In the U.K., The Body Shop is for sale

After a period of financial difficulties (EBITDA down 40% in the 9 months to end-November 2023), The Body Shop (900 directly-operated stores and 1,600 franchises worldwide, 7,000 staff, including...

23 February 2024

Walmart invests US$ 2.3 billion in connected TVs

On February 20, 2024, in a context in which American retailers are attracting an audience similar to that of major TV channels, Walmart (US$645 billion in sales in 2023, up by 5.5% at constant...

21 February 2024

Nike cuts 2% of workforce to reduce costs

At Nike, the layoff of 1,600 staff, announced on February 15, 2024, is part of a US$2 billion cost-cutting plan over the next 3 years. In December, the company revised annual revenue forecasts...

20 February 2024

The Digital Service Act extends authority to all marketplaces

From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union, whatever their size. Amongst measures is an obligation to appoint...

19 February 2024

BNPL: Crédit Agricole Consumer Finance acquires Pledg

On February 15, Crédit Agricole Consumer Finance (owner of Sofinco) announced plans to acquire BNPL specialist Pledg. This 100% takeover (without financial details) should enable the...

19 February 2024

LVMH and Hermès improve margins in 2023 despite slower growth rates

In a context of return to normal consumer demand after post-Covid-19 euphoria, particularly in Europe and Asia, LVMH recorded a total turnover of €86.15 billion in 2023 up by 9%. Growth was...

10 February 2024

China’s JD.com opens a first warehouse near Paris

At the end of January, JD.com (retail sales of US$92.9 billion in the 9 months to September 2023, up by 1%) opened a new warehouse in France. Managed by cross-border arm JD Worldwide, the new...

1 February 2024

Social commerce: TikTok acquires an Indonesian e-commerce giant

In Indonesia, the parent company of TikTok ByteDance (2022 revenue of US$85.2 billion, operating margin of US$20 billion) finalized the acquisition of the online retailer Tokopedia. Tokopedia is...

1 February 2024

After Fast Retailing, H&M Spain drastically reduces the store network

The need for larger stores serving as e-commerce hubs, combined with the difficulties facing the fashion industry, is forcing the sector’s giants to review future strategies. In Spain...

31 January 2024

[mind Retail Exclusive] Marie Ferry joins GfK France

Marie Ferry, who was Director of Retail and Out-of-Home Catering at Adot (a subsidiary of Veepee Ad, Veepee’s advertising network), left the group, according to information supplied to mind...

20 January 2024

Retail media: 7/Eleven to roll out radio format in 30,000 stores

On 14 January, convenience retailer 7/Eleven announced the launch of radio spots as part of retail media formats. This will be deployed across all North American stores. The spots will be managed...

20 January 2024

[mind Retail Exclusive] Cegid will be rolled out at Diptyque, Iris Galerie and is set to open a 5th data center

Cegid, the P.O.S. software publisher for specialty retailers, is to open a 5th data center in a fast-growing region. “This is due in Dubai for April 2024,” revealed Nathalie Echinard...

19 January 2024

Picnic raises €355 million from historical shareholders

As finance opportunities in the tech sector remains under pressure, Picnic has again demonstrated solid strength to investors. On January 9, the pure-player raised €355 million, in which all...

11 January 2024

[NRF 2024] Consumer service, in-store cloud service…Google launches 5 generative AI features for retail

Ahead of the NRF, Google Cloud announced the launch of generative AI solutions. We selected 4 of them. Dedicated to consumer services, “Customer Service Modernization” can design...

11 January 2024

How Decathlon and Mango continued business in Russia

According to an investigation by Disclose media based on internal documents, Decathlon supplied ARM, the Russian buyer of its stores (now active under the Desport brand) for more than one year...

11 January 2024

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

In the U.S.A., retail job cuts rise 139% in a year

According to Challenger, Gray & Christmas, a company specialising in employment trend analysis, in the U.S.A., 2025 has been tough for retail employment. The sector recorded 91,954 job cuts...

9 December 2025

Italy: three executives from luxury goods group Tod’s investigated over worker exploitation

After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...

28 November 2025

Customs duties: Costco sues the Trump administration

On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...

5 December 2025

Australia bans access to social networks for under‑16s

As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...

2 December 2025