News brief

After buying Westfield in 2018 for €20.4 billion, URW could change its strategic direction, at a time when Mr Cuvillier is leaving his position as President. Léon Bressler, former boss...

9 December 2020

Second hand. An eBay drive-through to authenticate luxury items

In the U.S.A., eBay offers an experience that is original to say the least: an authentication service for luxury goods in drive-through mode. The principle is simple, people bring the item they...

9 December 2020

Etsy. Behind the scenes of insolent growth

Handmade, adaptable and without intermediaries. The Etsy.com marketplace (a subsidiary of Zacks Internet), which enables the purchase and sale of hand-made and vintage items by small individual...

9 December 2020

Supply-chain. Relocate…how near or how far?

Will supply-chains really change after Covid-19 to become both shorter and more fluid? According to a study by Alvarez & Marsal carried out in Europe among 30 major retailers and 3,000...

9 December 2020

Walmart is shuffling cards between e-commerce and international business

The world’s leading retailer, engaged in a hand-to-hand struggle with Amazon, continues to reduce an international presence to focus on e-commerce. In just a few weeks, it has sold three...

9 December 2020

Georgia is due to welcome a first outlet centre

The construction of this centre, located at the south-east of the capital Tbilisi, will begin in the first quarter of 2021 with the opening of phase 1 (12,500 sq.m. GLA and 70 stores) scheduled...

9 December 2020

Vietnam. Retail sales rebound amidst a drop in tourist traffic

According to the General Statistics Office (GSO), Vietnam retail sales and consumer-services (including services for industries such as travel and accommodation) revenues have increased slightly...

9 December 2020

Malaysia. 50% of malls for catering / leisure

According to HC Chan, C.E.O. of the Malaysian property company Sunway Malls, “despite the pandemic, we signed up 200 new retailers this year. Among these new entrants, 35% are restaurant...

9 December 2020

WhatsApp rolls out payment system in India

The 400 million Indian users of WhatsApp (Facebook Group), will soon be able to pay for purchases or send money to each other via the mobile application as simply as they exchange text messages...

9 December 2020

Automotive. The time is ripe for recovery in China

In the automotive sector, Chinese demand is compensating for weaker international results. Ford Motor saw Chinese sales jump by 22% in the 3rd quarter but fall by 5% overall. At Daimler AG, sales...

9 December 2020

China. How to capture the local demand for luxury?

In China, the world’s leading luxury market, many retailers (fashion, beauty, etc.) are speeding up business. With international travel restrictions, Chinese customers now buy locally. In...

9 December 2020

Rain Compact Store, the Concept of the Month

Minimum sales area, very limited products and no inventory. In Copenhagen, the Norwegian outdoor clothing brand Norwegian Rain opened its first 20 sq.m. store in November, offering only 6 models...

9 December 2020

Mukesh Ambani, the billionaire who defies Jeff Bezos

Born in Aden (Yemen) in 1957, Ambani’s ambitions are planetary. Heir (along with brother Adil Ambani) to the oil and gas empire founded by his father, he invested billions in...

4 November 2020

Simon Property rescues tenant JC Penney

A poker moves or a survival reflex? By saving JC Penney from bankruptcy, David Simon, President of Simon Property Group, the U.SA. leader in commercial property (turnover 2019 US$5 billion) and...

4 November 2020

Customer service: Mac Cosmetics at the top of the GARTNER 2020 ranking

As last year, the American firm Gartner published a ranking from a sample of 118 companies. These are the brands with the best digital practices in terms of customer service for department stores...

4 November 2020

Vending machines: a market of US$7.6 billion in 2026

In 2019, the world market for vending machines, whether they are used in the food, drink, tobacco sales or ticketing, represented US$6.234 billion, according to a study by Valuates Report. This...

4 November 2020

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025