News brief

The furniture giant, which joined the Ellen MacArthur Foundation as a strategic partner in June 2020 and aims to become a circular company by 2030, is unveiling a new concept in Poland. Called...

6 July 2020

Discounters converted to click & collect?

Discount supermarket chains Aldi and Lidl are ready to accelerate home delivery, meeting an increasing demand for online shopping as driven by the Covid-19 crisis.Aldi announced the extension of...

6 July 2020

Fashion: Change or sink?

How will textile retailers reinvent a business to succeed after the Covid-19 crisis? For the time being, bad news is piling up. An example is the announcement of Inditex, the Spanish leader in...

6 July 2020

Facebook, a sales channel like any other

In the midst of the crisis, Mark Zuckerberg announced the launch of Facebook Shops, a free feature for merchants that allows them to create online stores using Facebook and Instagram...

6 July 2020

Retail. China will overtake the U.S. by 2020

According to eMarketer, China will become the world’s largest retail market sooner than expected, partly due to the health crisis. The e-commerce battle between Alibaba, JD.com and...

6 July 2020

Decathlon deploys “scan and go” with MishiPay

Decathlon (2,193 stores in 54 countries, turnover of €12.4 billion in 2019), is deploying a mobile checkout system in 81 German stores with MishiPay, which was elected ‘Start-Up of the...

6 July 2020

“Virtual try”: success with leading cosmetics companies is real

There is no doubt that the health crisis is disrupting the customer experience across the globe. This is painfully clear for retailers of fashion, beauty and home furnishings. Touching and trying...

6 July 2020

Woop, the secret weapon of Aushopping Drive

Remaining discreetly in the shadow of the Mulliez Galaxy, the start-up Melting Point offers the brands within the Mulliez Family Association (like Auchan, Leroy Merlin, Decathlon, Kiabi and...

6 July 2020

Patagonia: departure of Rose Marcario, C.E.O.

Last September, Rose Marcario (as C.E.O.) received the Entrepreneurial Vision Award, on behalf of Patagonia at the United Nations Champions of the Earth Gala. She has now announced that she is...

15 June 2020

A young digital boss at Tag Heuer

Frédéric Arnault, (aged only 25) will be appointed as C.E.O. of Tag Heuer at the beginning of July. The youngest member of the Arnault clan is a graduate of the prestigious French...

15 June 2020

China. The potential of constrained travellers who spend

“In our Chinese stores, our new customers are much younger” said Jérome Bachasson, C.E.O. of German brand Hugo Boss in mainland China. For the men at the head of 150 stores in...

15 June 2020

Contactless services and customer value. Lessons from a Chinese boss

In China, Intime Retail (65 department stores and shopping centres plus the Miaojie e-commerce app.) has already reported activity back to 2019 levels. The Covid-19 crisis has allowed considerable...

15 June 2020

Alibaba’s income jumps in the 1st quarter of 2020

In the quarter ending in March 2020, Alibaba’s sales grew by 22% to 114.31 billion yuan (US$16 billion). These figures are driven by very dynamic categories (food and fresh produce), the...

15 June 2020

Underwear. The Indian demand is oriented towards comfort

During the lockdown, Indian women have switched to more comfortable lingerie products. Underwired push-ups, “balconettes” and lace varieties have given way to underwire-free bras...

15 June 2020

India. Bata bets with WhatsApp

The Czech shoe retailer Bata reopened 53% of Indian stores in a total of 1,400 units. The firm is now winning business via WhatsApp and focusing on online sales channels. “Our desire to...

15 June 2020

Sephora is engaged against racism

Sephora responded to a plea from Aurora James, founder of the Brother Vellies line of accessories, to encourage retailers to devote 15% of their sales space to black-majority businesses. As...

15 June 2020

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

Most viewed articles of the month on mind Retail

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What readers clicked on the most last month.

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Facing Temu and Shein’s offensive, Amazon cuts merchant fees

Asian marketplaces Shein, Temu and AliExpress, weakened in the U.S.A., are accelerating in Europe with very low, even zero, initial commissions. Amazon, as the global largest e-commerce player...

9 December 2025