Customer service: With AI, Saks reduces calls requiring humans by 20% Americas On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S.…
Customer service: Orange and VIPP Interstis rely on AI to boost performance Africa, Middle East On November 26, 2024, Orange (sales 2023: €39.7 billion, selling in 26 countries) signed a multi-year agreement with OpenAI to access AI training models.…
