duty free

At the end of April, Beijing lowered the tax refund threshold for foreign tourists and made immediate in-store refunds available across the country. China hopes this will attract more shoppers and...

6 May 2025

Travel retail: the LVMH subsidiary DFS invests in a large luxury mall in Hainan

On 1st October, travel retail specialist DFS Group announced plans to open an ultra-luxury shopping centre in Sanya on Hainan island by 2026. Named “DFS Yalong Bay”, this 128,000 sq.m...

3 October 2023

U.K. Will duty-free shopping for foreign tourists return soon?

The scheduling of a parliamentary debate on 7 September 2023 on the reintroduction of duty-free shopping in the U.K. is a first victory for British retailers. During this debate for around fifty...

24 July 2023

China. Retail market at a standstill and GDP at lowest level since 1976

Last year, retail sales fell in China in parallel with a sharp slowdown in G.D.P. This is reflected in the Q4 results of H&M, LVMH and Estée Lauder, despite the lifting of Covid-19...

3 February 2023

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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AI agents: the KPIs that led L’Oréal to scale up across its warehouses

After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...

20 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT

AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...

16 October 2026

Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026