e-commerce

On May 1 2025, Amazon published financial results for the first quarter 2025 (to March 31). Sales, at US$155.7 billion, compared with US$143.3 billion a year earlier, rose by 8.6% at constant...

9 May 2025

At Marks &Spencer, cyber attack brings e-commerce to a standstill

Britain’s Marks & Spencer (annual turnover to the end of March 2024: €15.2 billion, up 9.4%) has been suffering from a ransomware-type cyber attack since April 21, 2025. According...

4 May 2025

ChatGPT transitions from a search engine to an e-commerce platform

While denying any affiliation practices, OpenAI is launching a new shopping experience directly within ChatGPT. A search engine connected to the web since October 2024, the platform now includes...

29 April 2025

‘Yes Advertising’: why it is over

By deciding to stick with the old Stop Ad system, the French government is avoiding legislation in a market that has already regulated itself. Nicolas Ruchon, Director of WellPack, and Henri-Noël...

24 April 2025

Ireland: TikTok Shop captured 5% of the beauty market in just 3 months

Threatened with a loss of control in the U.S.A., TikTok is accelerating in Europe. With a remarkable breakthrough in the U.K., where the online store is already the 2nd largest cosmetics...

24 April 2025

Customs duties: Shein and Temu raise prices

In the United States, in response to Donald Trump’s decision to raise customs duties to 145% on Chinese imports and end the de minimis rule from May 2, Asian e-commerce giants Shein and Temu...

18 April 2025

[Food Retail Barometer 2024] The financial health of the world’s 10 largest food retailers in 7 charts

Now in a fourth edition, our annual barometer presents the financial performance of the world's 10 largest food retailers from 2017 to 2024: Walmart, Costco, Kroger, Seven & I, Target...

17 April 2025

With 40% of online sales, Best Buy is banking on influence to reach a new level

In the U.S.A., with preparation for a marketplace by June 2025, Best Buy (2024 turnover US$41.5 billion, down by 4.4%) launched an affiliate programme for content creators on April 8. Not yet...

10 April 2025

[mind Retail Exclusive] In 4 years, Cdiscount generated €10 million in GMV with Stockly

Having just raised €26 million in Series B funding from Eurazeo and Daphni, the start-up which specialises in stock pooling between e-retailers confirms a rising status in the market. We review a...

7 April 2025

[mind Retail Exclusive] In the process of rolling out Autone in stores, Lancel is testing digital use

After deploying the Autone inventory management solution in France, Lancel premium retailer is preparing to run a pilot on an e-commerce site, mind Retail has learned. Claire Casteig, Retail...

4 April 2025

In France, BNPL use declines in 2024

According to a 4th edition of the Floa – Kantar barometer measuring changes in payment practices in Europe (4,916 respondents), 66% of French people used a payment by instalments solution in...

4 April 2025

Philippines: Faced with an increase in marketplace disputes, the government is tightening the screws

With e-commerce (including services) having grown by 14% in 2024 in the Philippines, coupled with a 25% increase in complaints, the government wants to strengthen oversight between marketplaces...

2 April 2025

Nicolas takes stock of 4 months of last mile deliveries with Woop

Although in 2024 e-commerce accounted for barely 2% of Nicolas's business, the wine retailer part of Castel group is taking stock of a new Delivery Management System after 4 months. The aim is to...

2 April 2025

With points of interest prompt, Amazon creates an AI-generated shopping monitoring tool

On March 26, Amazon (2024 turnover US$638 billion, up by 11% at constant rates) launched ‘interests’ as ‘beta test’. This is a generative AI feature on a mobile application...

31 March 2025

Advertising tracking: Apple ordered to pay €150 million fine for anti-competitive behaviour

On March 31, the French Competition Authority fined Apple (annual turnover: US$391 billion in the financial year ending September 2024, up 2% after a fall of 2.8% in 2023) €150 million for...

31 March 2025

Instacart adopts technology to combat out-of-stock in the U.S.

After reporting a profitable 2024 fiscal year, driven by an 11% turnover uplift, the food shopping app is going further with stock data. New technology, based on computer vision and AI, should...

28 March 2025

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Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

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BNPL: in a mature market, Alma, Klarna, Scalapay, Younited and Oney seek new growth levers

As BNPL reached maturity in France and Europe and commonplace online, players in the sector are accelerating their transformation. Longer instalments, new verticals, extended services and...

14 November 2025

Small parcels tax: France, Italy, Romania and Benelux respond to low-cost marketplaces

Shein, Temu, AliExpress… Facing marketplaces flooding Europe with non-compliant goods, the French National Assembly voted for a €2 tax on parcels under €150 from January 2026. This level is half...

21 November 2025

Payments: Wallets accelerate in a fragmented market

As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...

18 November 2025

At Roissy 80% of checked Shein items found non-compliant

Following inspections at Roissy Charles de Gaulle airport on Friday November 6, 2025 on 200,000 Shein parcels “8 out of 10 items have proved non-compliant so far”, the French Ministry...

10 November 2025

USA: Visa and Mastercard ease up on interchange fees

Visa and Mastercard reached a historic agreement with US retailers to reduce fees associated with credit cards. This opens an unprecedented breach, while the two giants are suspected of abusing a...

12 November 2025

U.S. Shutdown hits food assistance and threatens sales at Walmart and Kroger

While Donald Trump signed the bill to reopen the government on 12 November 2025, the shutdown that began in early October disrupted payments from the national food assistance programme. Each...

12 November 2025