e-commerce

With nearly 1.3 million followers on Instagram, Etam stands out for a social media strategy that's close to its audience, focused on collaborations and interaction. Amanda Medina, Head of Social...

12 June 2024

Fast fashion giant Shein tries circularity

Following a launch in the U.S.A. in 2022, the second-hand clothing resale platform Shein Exchange, was launched in France on June 3. Available from the mobile app, it offers only clothing...

11 June 2024

Ikea launches a recruitment campaign for a new store on Roblox

On June 24, Ikea launched a first metaverse store in the UK. Recruited between June 14 and 18, the 10 store advisors on Roblox (“The Co-Worker Game”, developed by Swedish gaming...

6 June 2024

Dealt raises €6 million in Series A to foster services and circularity

Formerly Mon super Voisin, Dealt, a specialist in white-label services for retailers, has announced a €6 million round of funding to accelerate expansion in France and Europe. C.E.O. Mickael...

6 June 2024

OneStock raises US$72 million to boost connectivity

On May 21, 2024, US fund Summit Partners (RELEX, Akeneo, Klaviyo, Optimove, Later and Mi9 Retail) announced a US$72 million investment in French OMS provider OneStock (100 clients including Yves...

31 May 2024

Mirakl launches 24-hour vendor onboarding with Mistral AI and OpenAI

On May 28, Mirakl (ARR of US$160 million in 2023, up by 20%) announced the beta launch of Catalog Transformer. The solution is based on Mirakl algorithms (Artificial Mirakl Intelligence) and LLM...

28 May 2024

E-commerce: LVMH and Alibaba combine cloud and AI technologies

On May 22, at Viva Technology, in Paris, LVMH and Alibaba announced a five-year technology partnership to optimise customer experiences and logistics (inventory management, distribution) of the...

24 May 2024

[mind Retail Exclusive] Lacoste signs with StrutFit to reduce online returns

On May 23, at Viva Technology in Paris, mind Retail learned of Lacoste‘s signing with New Zealand’s StrutFit in March 2024. StrutFit‘s tech solution, based on computer vision and...

24 May 2024

Despite escapades, Temu’s owner triples Q1 profit

On May 22, China’s Pinduoduo (founded in 2015), parent company of the controversial Temu, announced quarterly results. Sales rose 131% to €11 billion, while net profit (€3.57...

24 May 2024

Google, Meta: How Leroy Merlin boosts digital acquisition in South Africa

For the past 18 months, Leroy Merlin South Africa has been working with Impulse Analytics, a consultancy specialising in digital acquisition, to boost online presence and online sales. Vincent...

23 May 2024

[mind Retail Exclusive] OBI chooses VTEX to better equip franchisees in e-commerce

Mind Retail learned that Obi has changed OMS and e-commerce platform partner. This should enable Germany's second largest DIY retailer, which is conducting a shift towards franchising, to...

23 May 2024

USA: Why the Maurices label migrated POS to Oracle’s cloud solution

Putting omnichannel customers at the center, reducing infrastructure costs, facilitating the integration of CRM programs and promotions were priorities of the Maurices fashion retailer when it...

22 May 2024

17 consumer associations take Temu to task for non-compliance with the DSA

Six months after AliExpress was ordered by Brussels to clarify business practices, Temu (a subsidiary of PDD Holdings) is now accused of violating the DSA. On May 16, 17 European consumer...

16 May 2024

Wayfair bets on omnichannel with a first U.S. flagship

Despite an 8.4% decline of the U.S. furniture market in 2023, Wayfair‘s annual sales remained stable in the U.S. domestic market, growing by 0.2% to US$10.4 billion. The DNVB, whose market...

7 May 2024

[Case study] With Hanshow, Leroy Merlin cuts picking time by 17% for 2-hour pick-up

On February 28, at EuroCIS, Leroy Merlin and Hanshow received the Reta Awards 2024 for best in-store retail solution and best supplier respectively. mind Retail reports on the deployment of...

2 May 2024

[mind Retail Exclusive] With its app, Mondial Relay enhances locker capacity

To optimize maximum capacity of lockers, Mondial Relay (a subsidiary of Polish Group Inpost) relies on the app, launched in Poland and also in France in October 2022. “Downloading our app...

25 April 2024

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Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

After securing a strategic partnership with Spanish grocer Bon Preu, retail tech firm Shoptimus AI—first spotted by Carrefour—is accelerating a rollout. By leveraging AI agents to automate grocery...

11 January 2026

Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

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Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

11 January 2026

Agentic commerce: AI agents enhancing a shopping experience

This month, our analysis focuses on how innovation is reshaping a retail customer experience: delivery promises integrated from the earliest stages of an e-commerce journey, adding items to a...

2 January 2026

With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol

Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...

13 January 2026

2026 Trends – How far should retailers open the door to AI Search engines ?

(Trends 1/6) With data visibility, recommendations, transactions on ChatGPT, Gemini and Perplexity, LLMs are establishing themselves as new entry points for e-commerce. As search, comparison and...

8 January 2026

Publicis Commerce barometer : retail media takes root in brand-retailer relations

According to Publicis Commerce e-retail media barometer of 2025, from a sample of approximately 200 marketing, commerce and e-commerce French decision-makers and published on January 7, 2026...

12 January 2026

Trends 2026 – Chatbots, WhatsApp, social networks: don’t miss out on conversation

(Trends 2/6) After a cautious observation phase by retailers and some high-profile hallucination issues, 2025 was a turning point operationally for chatbots and conversational tools. Positioned...

13 January 2026