Exclusive [mind Retail Exclusive] Who are the 15% of French people who use AI engines to research online purchases? Europe While e-commerce traffic is experiencing a significant decline, consulting firm STLAR is highlighting a shift in online shopping habits. According to an exclusive study conducted with Toluna – Harris Interactive, to which mind Retail has access, 15.5% of French people have used generative AI assistants to research a purchase. And their profile differs from that observed in the U.S.A.
Exclusive [mind Retail Exclusive] After a quiet fundraising round, Newtone connects generative AI to Shopify, Salsify, and Inriver Europe Since launch in March 2024, Newtone has been aiming to industrialise content production for the e-commerce sector with generative AI LLM. According to our information, the retail tech company secured funding from Alpha Star and BPI in an initial round of fundraising and is entering a new phase of development with integrations with major e-commerce players. Founder and C.E.O. Henri de Bouteiller explains his positioning to mind Retail.
Exclusive [mind Retail Exclusive] MediaMarkt aims to boost after-sales service performance with AI-enhanced advisors Europe Behind the scenes of Shoptalk, mind Retail spoke with Henny Steiniger, VP of Customer Experience at MediaMarkt. She revealed her ambitions for the new after-sales chatbot enhanced with generative AI, launched in early May 2025 and designed for in-store advisors.
SaaS Lumi AI raises US$3.7 million in seed funding to simplify access to ERP data Africa, Middle East Based in the U.A.E., the start-up Lumi AI raised US$3.7 million in seed funding on March, 25,…
Exclusive [mind Retail Exclusive] But adopts Klark’s AI to optimise customer relations Europe Home equipment retailer But has adopted the Klark platform to streamline the customer relations processes, mind Retail learned at 1-to-1 conference in Monaco. After a POC phase, the retailer moved to a full roll-out. Here are the first results.
Words from retail leaders: how to prioritise the use of AI in project mode During the 1-to-1 conference in Monaco, mind Retail asked 5 analysts, retail and e-commerce executives to share their roadmap in terms of using AI in project mode in the coming months. They also shared the management issues associated with these projects within their teams. Here is our summary.
1-to-1 Monaco Exclusive [mind Retail Exlusive] Dataïads is testing an AI solution to make videos from a simple photo Europe To streamline video production using artificial intelligence tools, the start-up is testing a generative AI brick with several brands that can be used to make video assets from a simple photo, mind Retail learned at 1-to-1 Monaco. It also add 6 new clients. Summary.
Lowe’s and Home Depot are banking on AI to assist customers Americas In the U.S.A., n°1 and n°2 D.I.Y. retailers, Home Depot and Lowe’s, unveiled their AI assistant a day apart. Home Depot (2024 turnover a US$159.5 billion,…
