Generative IA
[mind Retail Day] How AI has become a performance lever for physical stores
How can omnichannel retailers make the most of AI technologies, whether generative or not? What results can they expect? The mind Retail Day, held in Paris on June 19, offered an opportunity to...
- Retail
- Retailer and e-commerce
- Analysis
27 June 2024
E-commerce: LVMH and Alibaba combine cloud and AI technologies
On May 22, at Viva Technology, in Paris, LVMH and Alibaba announced a five-year technology partnership to optimise customer experiences and logistics (inventory management, distribution) of the...
- Retail
- Retail tech
- News brief
24 May 2024
Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion”
At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...
- Retail
- Retailer and e-commerce
- News
14 March 2024
Supply chain: Blue Yonder launches generative AI functionality
As generative AI use cases have been mushrooming in the retail sector, US supply-chain management software publisher Blue Yonder (formerly JDA, with customers including Asda, Walmart and PVH)...
- Retail
- News brief
9 January 2024
Castorama launches a chatbot boosted by generative AI
In France, Castorama launched a chatbot that integrates three LLM models, based on Athena, the technological foundation developed by the Kingfisher Group. While customer data remains outside the...
- Retail
- Retail tech
- News
17 November 2023
Cdiscount: +30% conversion thanks to GPT-4
Since July 2023, Cdiscount (80 million products) has been exploring the industrial use of generative AI, particularly for product categorisation. “When a seller creates a product sheet, we...
2 October 2023
Generative AI: Amazon to invest up to US$4 billion in Anthropic
The digital cloud giants are not slowing investments in generative AI, which needs massive computing power to function properly. Following Google and a US$300 million investment in Anthropic in...
26 September 2023
USA: How Walmart and Amazon are embracing generative AI
While companies like Amazon and Apple have reduced access to generative A.I. tools in workplaces, this is not the case for Walmart (net sales of US$314 billion in H1 2023, up by 6.6%). On August...
- Retail
- News brief
16 September 2023
Jeremy Lamri, Tomorrow Theory : “There isn’t a single HR topic that won’t be impacted by generative AI”
With ChatGPT’s popularity continuing to grow since its launch in November 2022, Jeremy Lamri, co-author of ‘Travailler à l'ère des AI génératives’* (Editions EMS), explains about how generative...
Karine Abbou: “Since the arrival of Chat GPT, there’s been an earthquake at Google”
Generative AI was born in the U.S.A. in November 2022. Where do American retailers stand? On the whole, the Americans, like the French, are in the early stages of this process. On the surface...
- Retail
- Analysis
- News brief
31 August 2023
Our mind news
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
- Retail
- Economy and regulators
- Analysis
21 October 2026