omnichannel

U.S. giant Walmart is reorganizing the South African business by recruiting Jonathan Collins as Chief Financial Officer, with the aim of boosting online sales.

15 September 2023

Dubai: The sustainable label The Giving Movement is multiplying pop-ups

Eco-friendly clothing brand The Giving Movement, founded in April 2020 in the United Arab Emirates, announced the opening of a flagship store in Dubai in 2024. Currently at the Mall of the...

1 September 2023

USA: Shein makes historic breakthrough in physical retailing

While the Republican Attorney Generals in 16 states asked the SEC to investigate whether Shein’s supply chain uses forced labour, the pure-player (US$23 billion turnover in 2022 via 150...

1 September 2023

L’Occitane confirms that its owner is considering a takeover

After posting spectacular results for the three months to June (sales of €502 million, up 24.5% at constant exchange rates), L’Occitane International confirmed on 15th August that...

1 September 2023

Auchan outpaces Jeronimo Martins as Portugal’s leading retailer

In Europe, the consolidation move continues amongst supermarkets. On August 3, Auchan Retail announced the purchase of 489 Dia stores (Minipreço and Mais Perto banners) plus 3 warehouses in...

8 August 2023

Automatic checkouts: Specialist retailers follow in supermarket footsteps

In the early 2000s, self-checkout (SCO) systems were introduced in France at Auchan and Casino, and in the U.S.A. at Kroger and Costco, operated by IBM Retail. Today, Intermarché has 1,600...

4 August 2023

[confidential] Decathlon Belgium wants to recruit 100 subscribers per month for a rental offer

At Decathlon Belgium, the “We Play Circular” rental system is gaining ground. Launched initially with 70 families and two stores (Brussels and Antwerp), the second stage began in May...

4 August 2023

Retail media: despite Kingfisher and Leroy Merlin’s initiatives, the DIY market will need 18 to 24 months to become mature

In mid-June 2023, Kingfisher announced the launch of Kingfisher Retail Media France, an omnichannel retail media agency run by Gwenola Coicaud (formerly of Criteo) for the Castorama and Brico...

19 July 2023

[Confidential] OneStock signed up four integrator partners for international expansion

The OneStock stock consolidation solution, which is working in France, Germany, the U.K., Italy and Nordics, is looking for integrator partners to further develop an international presence. These...

12 July 2023

Japan. Fender opens a first flagship store in Tokyo

On 30th June, guitar brand Fender (70% online sales by 2021) opened a first flagship store in a 77-year history in the Harajuku district of Tokyo. The American brand is looking to expand in Asia...

4 July 2023

USA. Furniture pure-player Wayfair tries “brick & mortar” again

Originally scheduled for mid-May 2023, Wayfair announced that a first physical store will welcome customers in Spring of 2024. The 14,000 sq.m flagship store is under construction at the Chicago...

30 June 2023

Sandrine Préfaut, Locala: “A quarter of retailers have begun to ‘discountise’ their offer”

In an exclusive interview with mind Retail, Locala, a specialist in multi-local solutions ranging from "drive to store" to visibility issues, presents the three key findings of an annual survey of...

28 June 2023

Marimekko: Heading for Asia with a first store in Singapore

Finnish fashion and homeware brand Marimekko (turnover of €166.5 million in 2022, up 9% in one year) is strengthening an Asia presence with a start-up in Singapore. The firm will open an...

27 June 2023

[op-ed] How European retailers are getting prepared for the new-generation Chinese tourists ?

Selvane Mohandas du Ménil, Managing Director at International Association of Department Stores, explains the current retail strategies after the reopening of the Chinese borders in January 2023...

2 June 2023

Primark accelerates U.S. expansion to compete with Shein

In the U.S.A., Primark (2022 turnover of €8.9 billion via 408 stores) opened a 17th American store on 20th April in the Walden Galleria mall in Buffalo (New York State). Covering 3,200 sq.m...

17 May 2023

How e-retail media technology companies are positioning themselves

Criteo, Publicis with Citrus Ad, Mirakl Ads, Microsoft with PromoteIQ, Casino with RelevanC and Tryger are the main players offering technologies dedicated to retail media in France. When did they...

11 May 2023

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Italian Golden Goose set for Chinese ownership

A year after the French children’s clothing brand Bonpoint was acquired by Chinese group Youngor, Italian luxury brand Golden Goose is next. British fund Permira (already owner of Hugo...

9 December 2025