omnichannel

According to our source, the high-end tableware retailer controlled by the Chalhoub family launched a program in early October 2023 to buy back second-hand products from individuals. Pierre...

19 October 2023

Israel: Inditex, Ikea, Mango and H&M close their stores

Inditex, Ikea, H&M, Mango. International retailers are temporarily ceasing operations in Israel. Conflict has intensified since October 7th, 2023 after the Hamas terrorist organisation...

12 October 2023

India: Reliance Retail steps up fund-raising ahead of possible IPO

While Amazon and Walmart are stepping up investments in India, Reliance Retail Ventures (2022 sales of US$31.7 billion, net margin of 3.5% of sales) raised US$250 million from the New-York based...

3 October 2023

Fashion: Why omnichannel players are gaining in profitability and e-commerce is suffering, in 6 charts

Mind Retail analysed the financial results of the 12 largest fashion retailers between 2019 and 2022, to understand performance in terms of sales and profitability. As a result of the multiple...

25 September 2023

U.K : Primark persists with click & collect

The click & collect service launched for children's wear in more than half of British stores is successful. Primark now extends this service to women's fashion.

22 September 2023

South Africa: Walmart strengthens the team to support digital growth

U.S. giant Walmart is reorganizing the South African business by recruiting Jonathan Collins as Chief Financial Officer, with the aim of boosting online sales.

15 September 2023

Dubai: The sustainable label The Giving Movement is multiplying pop-ups

Eco-friendly clothing brand The Giving Movement, founded in April 2020 in the United Arab Emirates, announced the opening of a flagship store in Dubai in 2024. Currently at the Mall of the...

1 September 2023

USA: Shein makes historic breakthrough in physical retailing

While the Republican Attorney Generals in 16 states asked the SEC to investigate whether Shein’s supply chain uses forced labour, the pure-player (US$23 billion turnover in 2022 via 150...

1 September 2023

L’Occitane confirms that its owner is considering a takeover

After posting spectacular results for the three months to June (sales of €502 million, up 24.5% at constant exchange rates), L’Occitane International confirmed on 15th August that...

1 September 2023

Auchan outpaces Jeronimo Martins as Portugal’s leading retailer

In Europe, the consolidation move continues amongst supermarkets. On August 3, Auchan Retail announced the purchase of 489 Dia stores (Minipreço and Mais Perto banners) plus 3 warehouses in...

8 August 2023

Automatic checkouts: Specialist retailers follow in supermarket footsteps

In the early 2000s, self-checkout (SCO) systems were introduced in France at Auchan and Casino, and in the U.S.A. at Kroger and Costco, operated by IBM Retail. Today, Intermarché has 1,600...

4 August 2023

[confidential] Decathlon Belgium wants to recruit 100 subscribers per month for a rental offer

At Decathlon Belgium, the “We Play Circular” rental system is gaining ground. Launched initially with 70 families and two stores (Brussels and Antwerp), the second stage began in May...

4 August 2023

Retail media: despite Kingfisher and Leroy Merlin’s initiatives, the DIY market will need 18 to 24 months to become mature

In mid-June 2023, Kingfisher announced the launch of Kingfisher Retail Media France, an omnichannel retail media agency run by Gwenola Coicaud (formerly of Criteo) for the Castorama and Brico...

19 July 2023

[Confidential] OneStock signed up four integrator partners for international expansion

The OneStock stock consolidation solution, which is working in France, Germany, the U.K., Italy and Nordics, is looking for integrator partners to further develop an international presence. These...

12 July 2023

Japan. Fender opens a first flagship store in Tokyo

On 30th June, guitar brand Fender (70% online sales by 2021) opened a first flagship store in a 77-year history in the Harajuku district of Tokyo. The American brand is looking to expand in Asia...

4 July 2023

USA. Furniture pure-player Wayfair tries “brick & mortar” again

Originally scheduled for mid-May 2023, Wayfair announced that a first physical store will welcome customers in Spring of 2024. The 14,000 sq.m flagship store is under construction at the Chicago...

30 June 2023

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Italy seizes €27.4 million from CEVA Logistics for fraud and undeclared labour

On March 3, 2026, Italian tax authorities announced the seizure of €27.4 million from two Italian subsidiaries of French supply chain specialist CEVA Logistics, itself a subsidiary of the...

5 March 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

Faced with sluggish demand, The Home Depot and Lowe’s cut 1,400 jobs and reaffirm a B2B focus

In the United States, with the home improvement and D.I.Y. market under pressure, retail leaders are reorganising. Home Depot and Lowe's, respectively No. 1 and No. 2 in the market, announced...

25 February 2026

Search AI : in the retail sector, 25% of AI queries are transactional

For mind Retail, online SEO specialist Ahrefs analysed retail queries on AI search engines. The goal was to measure the proportion of transactional prompts compared to informational ones. The...

2 March 2026