omnichannel

The click & collect service launched for children's wear in more than half of British stores is successful. Primark now extends this service to women's fashion.

22 September 2023

South Africa: Walmart strengthens the team to support digital growth

U.S. giant Walmart is reorganizing the South African business by recruiting Jonathan Collins as Chief Financial Officer, with the aim of boosting online sales.

15 September 2023

Dubai: The sustainable label The Giving Movement is multiplying pop-ups

Eco-friendly clothing brand The Giving Movement, founded in April 2020 in the United Arab Emirates, announced the opening of a flagship store in Dubai in 2024. Currently at the Mall of the...

1 September 2023

USA: Shein makes historic breakthrough in physical retailing

While the Republican Attorney Generals in 16 states asked the SEC to investigate whether Shein’s supply chain uses forced labour, the pure-player (US$23 billion turnover in 2022 via 150...

1 September 2023

L’Occitane confirms that its owner is considering a takeover

After posting spectacular results for the three months to June (sales of €502 million, up 24.5% at constant exchange rates), L’Occitane International confirmed on 15th August that...

1 September 2023

Auchan outpaces Jeronimo Martins as Portugal’s leading retailer

In Europe, the consolidation move continues amongst supermarkets. On August 3, Auchan Retail announced the purchase of 489 Dia stores (Minipreço and Mais Perto banners) plus 3 warehouses in...

8 August 2023

Automatic checkouts: Specialist retailers follow in supermarket footsteps

In the early 2000s, self-checkout (SCO) systems were introduced in France at Auchan and Casino, and in the U.S.A. at Kroger and Costco, operated by IBM Retail. Today, Intermarché has 1,600...

4 August 2023

[confidential] Decathlon Belgium wants to recruit 100 subscribers per month for a rental offer

At Decathlon Belgium, the “We Play Circular” rental system is gaining ground. Launched initially with 70 families and two stores (Brussels and Antwerp), the second stage began in May...

4 August 2023

Retail media: despite Kingfisher and Leroy Merlin’s initiatives, the DIY market will need 18 to 24 months to become mature

In mid-June 2023, Kingfisher announced the launch of Kingfisher Retail Media France, an omnichannel retail media agency run by Gwenola Coicaud (formerly of Criteo) for the Castorama and Brico...

19 July 2023

[Confidential] OneStock signed up four integrator partners for international expansion

The OneStock stock consolidation solution, which is working in France, Germany, the U.K., Italy and Nordics, is looking for integrator partners to further develop an international presence. These...

12 July 2023

Japan. Fender opens a first flagship store in Tokyo

On 30th June, guitar brand Fender (70% online sales by 2021) opened a first flagship store in a 77-year history in the Harajuku district of Tokyo. The American brand is looking to expand in Asia...

4 July 2023

USA. Furniture pure-player Wayfair tries “brick & mortar” again

Originally scheduled for mid-May 2023, Wayfair announced that a first physical store will welcome customers in Spring of 2024. The 14,000 sq.m flagship store is under construction at the Chicago...

30 June 2023

Sandrine Préfaut, Locala: “A quarter of retailers have begun to ‘discountise’ their offer”

In an exclusive interview with mind Retail, Locala, a specialist in multi-local solutions ranging from "drive to store" to visibility issues, presents the three key findings of an annual survey of...

28 June 2023

Marimekko: Heading for Asia with a first store in Singapore

Finnish fashion and homeware brand Marimekko (turnover of €166.5 million in 2022, up 9% in one year) is strengthening an Asia presence with a start-up in Singapore. The firm will open an...

27 June 2023

[op-ed] How European retailers are getting prepared for the new-generation Chinese tourists ?

Selvane Mohandas du Ménil, Managing Director at International Association of Department Stores, explains the current retail strategies after the reopening of the Chinese borders in January 2023...

2 June 2023

Primark accelerates U.S. expansion to compete with Shein

In the U.S.A., Primark (2022 turnover of €8.9 billion via 408 stores) opened a 17th American store on 20th April in the Walden Galleria mall in Buffalo (New York State). Covering 3,200 sq.m...

17 May 2023

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Marketplaces: Stockly enters Switzerland with MediaMarkt, Decathlon, Galaxus and Manor

After a loss-making but high-growth year in 2025, the stock-pooling start-up for marketplaces signed agreements with 4 Swiss players, mind Retail learned. By taking on one of Europe’s most...

30 January 2026

Save launches an e-commerce site to support a shift towards sales

Having just reached break-even, the French subsidiary of refurbished specialist Save intends to go beyond an historical model of repair to develop sales of accessories and refurbished products...

23 January 2026

Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

After securing a strategic partnership with Spanish grocer Bon Preu, retail tech firm Shoptimus AI—first spotted by Carrefour—is accelerating a rollout. By leveraging AI agents to automate grocery...

11 January 2026

Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

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Circana: French e-commerce ended 2025 with strong growth, hypermarkets continue to decline

After four years of decline, volumes of fast-moving consumer goods (FMCG) rose again in 2025 in France and Europe, although they did not compensate for four years of losses. The rebound was...

15 January 2026

Black Friday: Amazon’s AI assistant Rufus featured in 38% of sessions in the US

While peak season sales, revealed at the NRF Big Show, rose by 4.1% in the US from November 1 to December 31, 2025, Rufus, Amazon’s conversational chatbot, confirmed its traction. During the...

15 January 2026

2026 Trends – BNPL, mobile checkout, wallets: new challenges for payments

(Trends 3/6) Faced with soaring Visa and Mastercard fees, European retailers are looking for alternative payment methods that protect margins while boosting conversion. From wallets and...

16 January 2026

2026 Trends – Retail organises itself in the face of the Trump trade war

(Trend 4/6) Invested as President for a second term in 2025, Donald Trump has shaken global trade. Between higher customs duties, a tax on small parcels, attacks on diversity and inclusion...

23 January 2026

Retail tech: major trends for 2026

In 2026, retail can no longer afford to promise. It must deliver. Retail tech has entered the execution stage. The race for showcase innovation is over, giving way to clear priorities: operational...

30 January 2026

China bans JD.com, Alibaba and Meituan from forcing promotions

On January 7 2026, China published new regulations banning the country’s major e-commerce platforms such as Alibaba from forcing merchants to apply promotions. These measures, which will...

8 January 2026