On 27 November, Axa and its European works council (EWC) signed a charter setting out principles governing the deployment of artificial intelligence (AI) and guaranteeing social dialogue on the subject in each of the insurance group's entities (118,000 employees worldwide). Pascale Rauline, secretary since 2024 of the 50-member body, spoke to mind RH about the genesis and application of the text.
Antoine Piel: Where does the Axa Group’s EWC stand on social dialogue on AI?
Pascale Rauline:
The EWC has been supporting digital transformation for 15 years. It was already a significant transformation. The secretary at the time spoke of a technology that was evolving very quickly, with many fears about employment. His words also apply to AI today. The body began to take an interest in generative AI in 2023, and sessions of our board meetings are dedicated to this topic every six months. These have already enabled us to explore in-depth aspects of strategy and governance. Our goal is to build the skills of both EWC members and local elected representatives, and also to support employees, because this is a significant transformation that can raise concerns. We therefore need to understand how the technology works and its impact on tasks and professions. Some will be transformed and others will emerge. There is also an impact on the organisation and working conditions, and we are very attentive to this as employee representatives, as is the group, particularly with regard to any issues of work intensification that this may generate.
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Article authors
Antoine Piel
Section Head at Mind HR