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Already noticeable before Covid-19, the installation of partnerships (corners of a few square metres or shop-in-shop) by department stores (Le Printemps with Darty) or supermarkets (recently Asda...

4 November 2020

Future of shopping centres: Amazon is not a panacea, warns Barclays Capital

According to investment bank Barclays Capital in a study entitled “The Long-Awaited Reckoning for Retail”, up to 17% of U.S.A. shopping centres may no longer be “viable as...

4 November 2020

Bed Bath & Beyond hunts down stocks and bets on a new concept

According to C.E.O. Marc Tritton (ex-Target) with results for American chain Bed Bath & Beyond (for the second quarter of 2020, closed at the end of August), the firm is ready to return to...

4 November 2020

U.S.A.: Cost of returns after Christmas will rise

E-commerce websites (both pure-player and bricks-and-mortar) are expecting to pass on rising costs of goods return after the festive season. Consumers in 2019 returned US$100 million worth of...

4 November 2020

Do-it-Yourself at home: Lowe’s expands offers

The Do-It-Yourself group (turnover US$72.1 billion, 2,200 stores in 2018) has expanded to offer gym and body-building equipment. The brand has extended the product range to other categories like...

4 November 2020

U.S.A.: The profit focus moving distribution giants to ship-from-store

Delivery (whether to home or in a store car park, if possible, on the same day) is no longer optional but a priority for American retailers since the Covid-19 pandemic. Retailers such as Best Buy...

4 November 2020

Social media versus fashion: Interbrand’s winners and failures

Interbrand published a ranking of the world’s most powerful brands (Best Global Brands) for 2020. This illustrates how all retailer businesses continue to be affected by the Covid-19 crisis...

4 November 2020

Social network selling: are we hooked?

Conversation on WhatsApp, Shopping via Instagram… Consumers were in touch with brands during the Covid-19 on Social Media. As a new channel of influence and loyalty to brands, social media revenue...

4 November 2020

Growing online revenue while reducing direct marketing ad spend

Florian Bessonnat and João Lee, co-founders of Simplex, share their insights about SEO (search engine result optimization) and its challenges and how Simplex helps uncover large untapped revenue...

4 November 2020

Moleskine sets course for Asia with its new C.E.O.

Launched in Milan and now an iconic brand for 114 countries thanks to notebooks, sketchbooks and other stationery and travel accessories, Moleskine does not deny its origins! It is an Italian...

5 October 2020

Sephora recruits an ace of customer experience as General Manager

Sales and profits tripled in the last 10 years under Chris De Lapuente as Sephora’s Managing Director. He is succeeded by Martin Brok, former President Europe, Middle East and Africa at...

5 October 2020

India. Retailer capitalisation increases with Covid-19

In the 2020 Brand Z report by WPP and Kantard for India, Flipkart, 81.87% owned by Walmart and other investors (including Chinese Tencent with 5.34%) ranks 8th with a market capitalisation of...

5 October 2020

Apple innovates in Singapore

The American brand has opened a photogenic store in the Marina Bay Sands in Singapore. It is round, it floats and with 114 windows customers enjoy a 360-degree view of the famous city-state. A...

5 October 2020

Alibaba continues investment in new technology

After e-commerce, the Chinese group Alibaba moves to revolutionise, disrupt and rule mass manufacturing. Nothing less! Alibaba Holding Group (turnover for the financial year ending in March 2020...

5 October 2020

U.S.A.: Electronic sports halls are thriving in shopping centres

Whilst more and more shopping is online, electronic sports are transported to the interior of American malls. Several e-sport players are interested in physical locations, taking advantage of the...

5 October 2020

Ingka Centres. After London, head for San Francisco

Ingka Centres, the Swedish giant’s commercial property arm is betting on city centre shopping centres. Announcing the opening for Autumn 2021 of an urban shopping centre in the heart of San...

5 October 2020

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La start-up Phenix prend en charge les invendus de produits cosmétiques du groupe Pierre Fabre

With Phenix, Pierre Fabre revalued 7.7 million unsold items in 4 years

Since 2021, Phenix has been responsible for revaluing unsold cosmetic products from the pharmaceutical group Pierre Fabre. Francis Lemontey, CSR Manager at Pierre Fabre, looks back on this...

4 November 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

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With turnover down by 5.3% over 9 months, URW announces departure of Jean-Marie Tritant

In parallel with the release of 2025 3rd quarter results showing decreasing sales, Unibail-Rodamco-Westfield is initiating a major governance change. Chairman Jean-Marie Tritant, will step down at...

27 October 2025