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How to bring back the regulars who liked their black coffee ritual before going to work? The Covid-19 crisis had a profound impact on Starbucks (31,795 stores. Turnover in 2019: US$26.5 billion)...

5 October 2020

Macy’s Inc. builds on brands and centralises supply chain

After announcing that it would close approximately 125 stores in February (out of a total of 870), Macy’s Inc. is banking on a stand-alone format for Macy’s and Bloomingdale’s...

5 October 2020

How Walmart accelerates transformation without Asda and thanks to TikTok

If the restriction announcement made by President Trump is confirmed, the American computer and Cloud giant Oracle (turnover 2019 US$34.5 billion) and partner Walmart, leader in superstores and...

5 October 2020

E-commerce. Mobile applications are on the rise

The use of shopping through mobile applications is spreading alongside the explosion of e-commerce. Globally, the installation of e-commerce applications increased by 25% in Q2 2020 compared to...

5 October 2020

Marks & Spencer successfully completes online transformation with Ocado Retail

On September 1st, the Ocado Retail Ltd delivery platform ceased Waitrose deliveries and switched to Marks and Spencer, its 50-50 partner in the joint venture from February 2019. Despite this...

5 October 2020

Carmila supports franchising development of retailers

According to a press release, the Carrefour group’s property arm has launched Carmila Franchise & Development. The third largest listed shopping centre company in Europe (215 shopping...

5 October 2020

Douglas cosmetics delivered by Glovo in Spain

The German selective perfumery chain Douglas has teamed with Spanish express delivery start-up Glovo. It is the only cosmetics retailer in Spain to offer this home delivery. 1,500 products are...

5 October 2020

Christos Kalogerakis “Due to Covid, we sped up our e-commerce strategy for a new marketplace”

Created in 2019 through the merger of Public (part of Olympia Group in Greece) and MediaMarkt Hellas (a subsidiary of German Ceconomy), PMM Group reported online sales growth by a factor of 9...

5 October 2020

Nike praises its digital and direct-to-consumer model

“Our digital strategy cannot be copied easily”. According to John Donahoe, C.E.O., Nike is coming out of the crisis stronger than ever. He presented results for 2021 Q1, ending August...

5 October 2020

Textile: EcoAlf relies on technology to save oceans

The Spanish company EcoAlf, whose slogan is “No Planet B” (5 flagships and more than 1,000 corners around the world) wants to promote photocatalytic treatment. This is a coating that...

5 October 2020

Payment: Amazon still in charge

The world number one for e-commerce (turnover US$88.9 billion in the second quarter of 2020) had already disrupted the market for retail self-scanning with its “just walk out” formula...

5 October 2020

Mirakl’s success. E-commerce marketplaces essential against Covid-19

Amongst star performers whom emerged from the Covid-19 crisis, there is undoubtedly the French nugget Mirakl. This solution offers retailers the opportunity to rapidly develop their own...

5 October 2020

Recycling, environment: Lego invests €400 millions in R&D

Lego, the famous retailer of construction games (turnover 2019 €5.2 billion, 570 stores) is stepping up investments to protect our planet. Anne Besson, Marketing Director of Lego France, Iberia...

5 October 2020

Eco-responsible: an expensive imperative but a risky transition

Lockdown has accelerated awareness of dangerous climate change among consumers. How to respond to this concern, to show credibility without being accused of greenwashing, while reinventing one’s...

5 October 2020

The world’s retailers rethink post-Covid-19 store portfolios

The Covid-19 crisis accelerated the migration of consumer goods sales to digital platforms. Retailers around the world are responding by closing stores that are no longer profitable amidst falling...

8 September 2020

China. The future is in smaller and local community stores

Urbanisation is driving the growth of new-generation convenience stores in China. According to the IGD (Institute of Grocery Distribution), Jonathan Wang, manager of 7FRESH (JD.com group), refers...

8 September 2020

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La start-up Phenix prend en charge les invendus de produits cosmétiques du groupe Pierre Fabre

With Phenix, Pierre Fabre revalued 7.7 million unsold items in 4 years

Since 2021, Phenix has been responsible for revaluing unsold cosmetic products from the pharmaceutical group Pierre Fabre. Francis Lemontey, CSR Manager at Pierre Fabre, looks back on this...

4 November 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

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AI search engines: how advertising is entering the conversation

While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity and Gemini. How much of the budget will they absorb...

23 October 2025

Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

JD.com, Amazon Haul, Kaufland, Rakuten: Europe becomes new battleground for global marketplaces

In the U.S.A. sales of ultra-low-price marketplaces sourcing goods from Asia are declining, as parcels worth less than US$800 are now subject to customs duties and a flat tax. As a result, players...

30 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

France and Italy urge Shein to reassess a business model

While Shein continues to spark controversy through partnerships with Pimkie and BHV department stores (SGM), Italy announced plans to introduce a tax on Asian e-commerce platforms. In France, the...

13 October 2025