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Organic products have been one of the big winners of 2020, both in the U.S. and in Europe. Whilst Nordic countries and Switzerland remain the most advanced markets in terms of organic per capita...

22 January 2021

Property. Arbitrate – right now

In the U.S.A. and Europe, G.R.N. interviewed major retail and property management. Their answers illustrate a future business model.

22 January 2021

Auchan chooses a family management structure

Alexandre Mulliez, (aged 34) is the grandson of Gérard Mulliez, a founder of Auchan Group. He is now Vice President of Auchan – France. Graduating from EM Lyon in 2010, his first...

21 January 2021

Couche-Tard: France blocks €16.1 billion bid for Carrefour

The Canadian Couche-Tard‘s offer of €20 per Carrefour share was rejected by the French government, citing food security and employment issues. Carrefour, whose share price has fallen to...

21 January 2021

Ikea. The end of the mandatory customer path?

Recent results say a lot about smart strategies from Ikea, which managed to limit Covid-19 losses last year (retail turnover of €35.2 billion, down by 4%). At the beginning of January 2021...

21 January 2021

Japan. Starbucks launches a coffee co-working business

Catering. Charging customers to reserve a seat? That’s the bet the American giant is taking in Tokyo with a new type of facility in high-traffic areas. Starbucks’ very first...

21 January 2021

C&A. Throwback on an unusual year

After 3 years in general management teams at Primark Italy, Damien Defforey joined the Dutch group C&A (1,400 stores in 18 countries). At the head of the French subsidiary, G.R.N. interviewed him...

21 January 2021

Canada. Lululemon, winner in the health crisis?

The Canadian brand Lululemon Athletica specialises in yoga outfits (turnover of US$4 billion in 2019, 43% from e-commerce in the last quarter) is defying the gloom of the Covid-19 crisis, and...

21 January 2021

Digital to the rescue of department stores

Department stores, which are particularly exposed to the crisis, deployed unprecedented digital initiatives last year. Meeting with Selvane du Ménil, C.E.O. of the International Association of...

21 January 2021

LVMH. Mr de Lapuente takes charge of retail

From January 2021, Mr. Chris de Lapuente will be C.E.O. of the selective distribution branch of LVMH. Already running Sephora (2,600 stores) for more than 10 years, de Lapuente previously had Le...

9 December 2020

From Kiko to Euronics

Massimo Dell’Acqua (aged 51) takes over as C.E.O. of Euronics Italia (turnover of €2.4 billion in 2019). Dell’Acqua is a very experienced expert of retail and digital...

9 December 2020

Simon Property. Brick & mortar serving e-commerce returns

As the Christmas holiday approaches within a context of increasing online orders, the American property company Simon Property and Narvar, a major player in customer engagement on the Internet...

9 December 2020

Under the leadership of Niel – Bressler, URW may soon exit from the U.S.

After buying Westfield in 2018 for €20.4 billion, URW could change its strategic direction, at a time when Mr Cuvillier is leaving his position as President. Léon Bressler, former boss...

9 December 2020

Second hand. An eBay drive-through to authenticate luxury items

In the U.S.A., eBay offers an experience that is original to say the least: an authentication service for luxury goods in drive-through mode. The principle is simple, people bring the item they...

9 December 2020

Etsy. Behind the scenes of insolent growth

Handmade, adaptable and without intermediaries. The Etsy.com marketplace (a subsidiary of Zacks Internet), which enables the purchase and sale of hand-made and vintage items by small individual...

9 December 2020

Supply-chain. Relocate…how near or how far?

Will supply-chains really change after Covid-19 to become both shorter and more fluid? According to a study by Alvarez & Marsal carried out in Europe among 30 major retailers and 3,000...

9 December 2020

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025