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In the quarter ending in March 2020, Alibaba’s sales grew by 22% to 114.31 billion yuan (US$16 billion). These figures are driven by very dynamic categories (food and fresh produce), the...

15 June 2020

Underwear. The Indian demand is oriented towards comfort

During the lockdown, Indian women have switched to more comfortable lingerie products. Underwired push-ups, “balconettes” and lace varieties have given way to underwire-free bras...

15 June 2020

India. Bata bets with WhatsApp

The Czech shoe retailer Bata reopened 53% of Indian stores in a total of 1,400 units. The firm is now winning business via WhatsApp and focusing on online sales channels. “Our desire to...

15 June 2020

Sephora is engaged against racism

Sephora responded to a plea from Aurora James, founder of the Brother Vellies line of accessories, to encourage retailers to devote 15% of their sales space to black-majority businesses. As...

15 June 2020

China. Beauty is back online

Despite the coronavirus crisis, which caused cosmetics sales to fall by 80% in February 2020, international retailers are betting on the Chinese online beauty market. On Alibaba‘s...

15 June 2020

Wall Street is tightening its access to Chinese companies

After the Luckin Coffee scandal (removed from the Nasdaq after reporting more than US$310 million in false sales) and in a climate of tension between Washington and Beijing, the Senate voted...

15 June 2020

Commercial real estate. Arm wrestling over the notion of force majeure

In the U.S.A., the time is not suitable for major acquisitions. The No. 1 shopping centre operator Simon Property cancelled an acquisition of Taubman Centers (26 centres in the U.S. and Asia) for...

15 June 2020

Department stores. Rinascente goes into e-commerce

As part of the Thai Central Group, the Italian Rinascente ‘store’ is a 10th unit, but actually a website exclusively devoted to e-commerce. At the launch scheduled for mid-June in...

15 June 2020

Ikea innovates in Japan

The Swedish kit furniture giant is opening its first city centre format dedicated to urban spaces in Tokyo, Japan, where it operates a total of 11 points of sale. Located near a Uniqlo store, Ikea...

15 June 2020

Primark in discussion with landlords

Closed since March 23rd, the fast fashion retailer Primark will reopen all 189 stores in the U.K. on June 15th. The giant retailer pays around €147 million in rent per year and has lost...

15 June 2020

Harrods temporarily expands into outlet

British department store Harrods (turnover of €987.6 million for the financial year ending February 2019, up by 1%), a subsidiary of Qatar Holding LLC, announces a new temporary outlet store...

15 June 2020

To maintain customer relationships, John Lewis boosts online appointments

Since mid-April 2020, the British retailer John Lewis (turnover of €13.8 billion in 2019, -1,5%) has been transposing store services to the web. Karen Reeves, Product Services Manager at John...

15 June 2020

Furniture. What post-crisis model?

From Europe to the U.S.A., exciting lessons are being learned for home-decoration retailers. According to Neela Montgomery, C.E.O. of Crate & Barrel, “We are starting to see the...

15 June 2020

E-commerce, China, 3D designs. Which business levers work for fashion?

Faced with the Covid-19 crisis, e-commerce has proved to be a real lifeline for some fashion retailers. However, digital services are not comprehensive across the sector. According to Bain &...

15 June 2020

Carrefour advances pawns into Taiwan

2020 is a year of international expansion for the giant Carrefour (turnover of €80.7 billion in 2019). After the acquisition of 30 Makro Atacadista cash & carry stores in Brazil in...

15 June 2020

Faysal AlMalki, Al Malki Group : “Since covid, customers who come into the stores are customers who buy”

Created in 1952, the Franco-Saudi family group Al Malki represents more than 50 luxury brands (Estée Lauder, Lancôme, Chopard, Boucheron, Cartier…) in the Gulf. Faysal AlMalki, C.O.O. of the...

15 June 2020

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La start-up Phenix prend en charge les invendus de produits cosmétiques du groupe Pierre Fabre

With Phenix, Pierre Fabre revalued 7.7 million unsold items in 4 years

Since 2021, Phenix has been responsible for revaluing unsold cosmetic products from the pharmaceutical group Pierre Fabre. Francis Lemontey, CSR Manager at Pierre Fabre, looks back on this...

4 November 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

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Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees

As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...

29 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

Verizon, Starbucks, DoorDash, and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: US$168 billion, up by 13.3%) was down for several hours before returning to normal. Numerous websites and applications...

23 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

Retail Media: Loblaw aims to accelerate in-store with Stratacache

During Advertising Week in New York, the Canadian food retailer Loblaw (2024 turnover: 44.8 billion dollars, up by 2.5% year-on-year) announced on October 8, that it would strengthen a network of...

20 October 2025