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Interbrand published a ranking of the world’s most powerful brands (Best Global Brands) for 2020. This illustrates how all retailer businesses continue to be affected by the Covid-19 crisis...

4 November 2020

Social network selling: are we hooked?

Conversation on WhatsApp, Shopping via Instagram… Consumers were in touch with brands during the Covid-19 on Social Media. As a new channel of influence and loyalty to brands, social media revenue...

4 November 2020

Growing online revenue while reducing direct marketing ad spend

Florian Bessonnat and João Lee, co-founders of Simplex, share their insights about SEO (search engine result optimization) and its challenges and how Simplex helps uncover large untapped revenue...

4 November 2020

Moleskine sets course for Asia with its new C.E.O.

Launched in Milan and now an iconic brand for 114 countries thanks to notebooks, sketchbooks and other stationery and travel accessories, Moleskine does not deny its origins! It is an Italian...

5 October 2020

Sephora recruits an ace of customer experience as General Manager

Sales and profits tripled in the last 10 years under Chris De Lapuente as Sephora’s Managing Director. He is succeeded by Martin Brok, former President Europe, Middle East and Africa at...

5 October 2020

India. Retailer capitalisation increases with Covid-19

In the 2020 Brand Z report by WPP and Kantard for India, Flipkart, 81.87% owned by Walmart and other investors (including Chinese Tencent with 5.34%) ranks 8th with a market capitalisation of...

5 October 2020

Apple innovates in Singapore

The American brand has opened a photogenic store in the Marina Bay Sands in Singapore. It is round, it floats and with 114 windows customers enjoy a 360-degree view of the famous city-state. A...

5 October 2020

Alibaba continues investment in new technology

After e-commerce, the Chinese group Alibaba moves to revolutionise, disrupt and rule mass manufacturing. Nothing less! Alibaba Holding Group (turnover for the financial year ending in March 2020...

5 October 2020

U.S.A.: Electronic sports halls are thriving in shopping centres

Whilst more and more shopping is online, electronic sports are transported to the interior of American malls. Several e-sport players are interested in physical locations, taking advantage of the...

5 October 2020

Ingka Centres. After London, head for San Francisco

Ingka Centres, the Swedish giant’s commercial property arm is betting on city centre shopping centres. Announcing the opening for Autumn 2021 of an urban shopping centre in the heart of San...

5 October 2020

Starbucks adapts a loyalty programme to lockdown

How to bring back the regulars who liked their black coffee ritual before going to work? The Covid-19 crisis had a profound impact on Starbucks (31,795 stores. Turnover in 2019: US$26.5 billion)...

5 October 2020

Macy’s Inc. builds on brands and centralises supply chain

After announcing that it would close approximately 125 stores in February (out of a total of 870), Macy’s Inc. is banking on a stand-alone format for Macy’s and Bloomingdale’s...

5 October 2020

How Walmart accelerates transformation without Asda and thanks to TikTok

If the restriction announcement made by President Trump is confirmed, the American computer and Cloud giant Oracle (turnover 2019 US$34.5 billion) and partner Walmart, leader in superstores and...

5 October 2020

E-commerce. Mobile applications are on the rise

The use of shopping through mobile applications is spreading alongside the explosion of e-commerce. Globally, the installation of e-commerce applications increased by 25% in Q2 2020 compared to...

5 October 2020

Marks & Spencer successfully completes online transformation with Ocado Retail

On September 1st, the Ocado Retail Ltd delivery platform ceased Waitrose deliveries and switched to Marks and Spencer, its 50-50 partner in the joint venture from February 2019. Despite this...

5 October 2020

Carmila supports franchising development of retailers

According to a press release, the Carrefour group’s property arm has launched Carmila Franchise & Development. The third largest listed shopping centre company in Europe (215 shopping...

5 October 2020

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

Italy: three executives from luxury goods group Tod’s investigated over worker exploitation

After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...

28 November 2025

In the U.S.A., retail job cuts rise 139% in a year

According to Challenger, Gray & Christmas, a company specialising in employment trend analysis, in the U.S.A., 2025 has been tough for retail employment. The sector recorded 91,954 job cuts...

9 December 2025

Australia bans access to social networks for under‑16s

As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...

2 December 2025

Customs duties: Costco sues the Trump administration

On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...

5 December 2025