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In 2020, Best Buy’s turnover reached US$ 47.3 billion, up by 8%. With 43% of sales online, it is one of the most omnichannel retailers in the world. As a comparison, rival Fnac Darty reports...

20 May 2021

L’homme qui a sû transformer Best Buy

En 2020, le CA de Best Buy a atteint US$ 47,3 milliards (+8 %) … Avec 43 % de ventes en ligne, c’est l’un des retailers les plus omnicanaux au monde. A titre de...

20 May 2021

With Guillaume Motte, LVMH strengthens its management team

Guillaume Motte, President of Sephora Europe and Middle East, has been appointed as Deputy C.E.O. to Sidney Toledano, who heads the LVMH Fashion Group (brands Céline, Givenchy, Marc Jacobs...

20 May 2021

Ikea launches “R U OK?”

In Austria, the Ikea subsidiary considers the mental health of its employees a high priority. At the beginning of April 2021, the firm launched the awareness campaign “R U OK?” for...

20 May 2021

Beauty retailer Natura is moving ahead in China

Roberto Marques, President of the Brazilian cosmetics group Natura (owner of Avon, The Body Shop, Natura and Aesop) is in the process of registering The Body Shop and Aesop brands in China.

20 May 2021

Walmart reduces robotic automation

In the United States, Walmart (sales of US$ 559 billion in 2020, up by 8%) is phasing out massive automated locker towers that were visible in over 1,500 stores.

20 May 2021

Exclusive. Who were the world’s biggest retailers in 2020?

Mind Retail made a special ranking of retailers’ turnover in the last fiscal year. This ranking does not include Aldi, which has not published its financial results yet. In 2019, the last...

20 May 2021

Hammerson exits the retail parks sector

Hammerson has sold all 7 retail parks in the U.K., covering 205,000 sqm GLA, to Canadian group Brookfield Asset Management in a €385-million deal.

20 May 2021

Ikea soon on Oxford Street ?

As part of an urban strategy, Ikea is in advanced talks to acquire the Topshop flagship on Oxford Street in London (9,300 sq.m).

20 May 2021

3 omnichannel best practices

Orchestra, Jules and Speedway launched valuable processes to optimise rotation of merchandises, conversion rate via a tracking of cancelled online baskets and make "ship from store" services more...

20 May 2021

Omnichannel. What role for stores in 2021?

How can retailers enhance stores’ operational efficiency, as e-commerce is gaining ground? How should they remodel their functions and organisation, within retail operations that are fully...

20 May 2021

At Pepe Jeans, stores are an integral part of e-commerce services

Mind Retail met Marcella Wartenbergh, C.E.O. of AWWG (formerly Pepe Jeans Group) in a video interview. After a difficult year during which the Web accounted for 21% of the activity, she shares her...

4 May 2021

The US economy grew by 6.4% in Q1

After a G.D.P. decline of -3.3% during 2020, the U.S.A. economy grew by 6.4% in the first quarter of 2021, announced the Commerce Department.

4 May 2021

“Miniso relies on Big Data to create in-store traffic”

The Miniso Chinese retailer (4,500 stores, €10 billion turnover in 2020) built a data-driven model for range management. Mind Retail discussed with Jonathan Siboni, Co-Founder of Miniso in France...

4 May 2021

E-commerce. Affirm and Returnly invent a new customer service territory

In the U.S.A, the Affirm company which specialises in Buy Now Pay Later (B.N.P.L.) is extending their services with the purchase of Returnly. The specialist in deferred payments combines instant...

4 May 2021

Franprix. Which profitability for e-commerce?

Faced with the onslaught of on-demand delivery startups, Franprix (872 stores at the end of December 2020, including 479 franchises) wants to emphasis their e-commerce offensive. A discussion with...

27 April 2021

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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US retailers divided over the rise of autonomous shopping agents

In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...

21 October 2026