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As an unusual trans-continental focus, the D.I.Y. retailer Leroy Merlin (part of Adeo Group) is preparing to open sales operations for South Africa in 2018, according to Planet Retail. After 10...

19 September 2016

“Returning products, when and how I want”

Jim Okamura, Partner at Okamura Consulting in Chicago, and Bertrand Pineau, Logistics Director at Fevad online federation in Paris, explain how customer friendly policies for returning goods are a...

16 September 2016

Lessons of a master

Walter Loeb (aged 91) has lived more lives than many of us. Born in Germany in 1925, he escaped the Holocaust and emigrated to first Italy and then to the U.S.A, including fighting in France on...

10 September 2016

From Target to Uber

Transportation firms are now poaching the best retail executives. Jeffrey Jones, (aged 48) will join Uber to be President of ride-sharing at Uber, acting as Deputy to the C.E.O. Travis Kalanick...

10 September 2016

A new Director for I.C.S.C.

American executive Bill Kistler has been appointed as the Vice President and Managing Director of the ICSC for the Europe, Africa and Middle East region, reporting directly to President Tom McGee.

10 September 2016

Amazon leads the race ahead

Fung Global Retail & Technology has released an interesting study, which analyses Amazon’s stunning performance between 2010 and 2015. It compares Amazon and the largest retailers in the U.S.A.

10 September 2016

A new strategy for Carrefour-China

In H1 2016, Carrefour-China sales dropped by 13% to €2.71 billion. The group plans to open up to 50 convenience stores in Shanghai this year and is launching online operations in Chengdu, in...

10 September 2016

Myanmar is slowly opening to foreign retailers

In August, Japanese firm Aeon set up a joint venture with local firm “Creation” to launch supermarkets in Myanmar before December 2016 (capitalisation of US$8.1 million). The 1st...

10 September 2016

Amazon Prime now in India.

In July, Amazon launched the unlimited delivery service in 100 Indian cities. Customers are offered a free trial for 60 days and a discounted annual subscription fee of US$7.50 (or 499 rupees)...

10 September 2016

Food manufacturers tap China’s potential

As Alibaba and JD fiercely compete in the food category, fast-moving consumer goods (FMCG) manufacturers make inroads in China. In the wake of Mondelēz and Nestlé, Mars Group is now...

10 September 2016

VF Corp. relies on China’s denim taste

According to the U.S. fashion retailer VF Corp., which runs Vans, Kipling, Lee and The North Face brands, China has “a strong growth potential” particularly regarding Lee products made...

10 September 2016

Dior embarks on social commerce on WeChat.

To generate sales during Chinese Valentine’s Day (also called Qixi Festival, on August 9 in 2016), Dior set up a unique promotion through the messaging application WeChat. This was selling a...

10 September 2016

Ikea invests for collection services in China.

“This business model of pick-up points with limited investment is suitable for smaller cities, where we don’t have physical stores”, said the group. In May 2016, Ikea opened a...

10 September 2016

Alibaba soon in India?

As Alibaba plans to launch in India before December, one of the options being considered is merging the current “Paytm.com” marketplace with Tmall. In 2015, Alibaba Group and affiliate...

10 September 2016

Muji. Japan travels to India

After over 4 years of discussion, in August the minimalist retailer Muji from Japan opened a 1st store in India, covering 230 sq.m within the Palladium mall in Mumbai. A 2nd unit should open in...

10 September 2016

China to become the n°1 global retail market

China is on track to become the world’s largest retail market in 2016, ahead of the U.S.A. According to a study from eMarketer, China should reach US$4.89 trillion of retail sales in 2016...

10 September 2016

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23 January 2026

Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

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Circana: French e-commerce ended 2025 with strong growth, hypermarkets continue to decline

After four years of decline, volumes of fast-moving consumer goods (FMCG) rose again in 2025 in France and Europe, although they did not compensate for four years of losses. The rebound was...

15 January 2026

Black Friday: Amazon’s AI assistant Rufus featured in 38% of sessions in the US

While peak season sales, revealed at the NRF Big Show, rose by 4.1% in the US from November 1 to December 31, 2025, Rufus, Amazon’s conversational chatbot, confirmed its traction. During the...

15 January 2026

Retail tech: major trends for 2026

In 2026, retail can no longer afford to promise. It must deliver. Retail tech has entered the execution stage. The race for showcase innovation is over, giving way to clear priorities: operational...

30 January 2026

2026 Trends – BNPL, mobile checkout, wallets: new challenges for payments

(Trends 3/6) Faced with soaring Visa and Mastercard fees, European retailers are looking for alternative payment methods that protect margins while boosting conversion. From wallets and...

16 January 2026

2026 Trends – Retail organises itself in the face of the Trump trade war

(Trend 4/6) Invested as President for a second term in 2025, Donald Trump has shaken global trade. Between higher customs duties, a tax on small parcels, attacks on diversity and inclusion...

23 January 2026

China bans JD.com, Alibaba and Meituan from forcing promotions

On January 7 2026, China published new regulations banning the country’s major e-commerce platforms such as Alibaba from forcing merchants to apply promotions. These measures, which will...

8 January 2026