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After a 9% increase in franchised stores last year, the General Delegate of the FFF is anticipating a slowdown in new franchise openings in France in 2024. While BPCE, the leading bank for...

5 November 2024

Auchan Retail wants to cut 1,000 jobs in French stores

While Auchan Retail is negotiating the sale of the Russian stores, the company is also due to rationalise French assets. To accompany the reduction in retail space, the group intends to cut 2,389...

5 November 2024

After raising US$27 million and doubling retail clients, Stoïk wants to accelerate in fashion

Ahead of Black Friday, on November 29, Stoïk, a specialist cyber risk insurance solution, signed an agreement with the French Fashion Federation (Fédération Française du...

4 November 2024

Alibaba strengthens payment security for third-party merchants to accelerate B2B growth

A year after acquiring Visable, a B2B e-commerce platform publisher, Alibaba (2023 sales US$130.4 billion, up by 8%) launched Trade Assurance on October, 28. On Alibaba.com B2B platform (the...

31 October 2024

[mind Retail Exclusive] Kiabi deploys CrushOn Connect second-hand solution in 70 stores

When availability of second-hand products is a growing challenge for retailers, Kiabi signed up with technology publisher CrushOn, mind Retail has learned. The aim is to streamline the sourcing of...

30 October 2024

Auchan Retail to sell Russian stores to Gazprombank

Auchan Retail is in the process of withdrawing from Russia, with the sale of all 232 stores, according to La Lettre. While the company announced that it will remain in Ukraine, it is considering...

30 October 2024

[mind Retail Exclusive] 9 months after the launch of customer calls, Etam’s sales conversion jumped between 4 and 7 points

In France, Etam underwear retailer (2023 sales of €480 million, down by 94% in one year, via 860 stores in 57 countries) launched a new initiative at its 317 French stores. Sales staff...

29 October 2024

At Marks & Spencer, self-checkout is taking root next to fitting rooms

In the U.K., Marks & Spencer (2023 sales: €15.3 billion, up 9.4% in a year) is installing automatic checkouts, next to the fitting rooms. 28 stores are already equipped, including the...

29 October 2024

Supported by L-Catterton, the Ghost marketplace for overstock raises US$40 million

Californian start-up Ghost raised US$40 million on October 15, 2024, in a Series C round led by L Catterton (LVMH). Investors include Cathay Innovation (which led a US$30 million Series B round in...

28 October 2024

Inditex and UNI Global extend their agreement to digital tools and franchise stores

On October 10, 2024, Inditex signed a renewal of a global agreement with the UNI Global union (165,000 employees in 215 countries), which introduces a new dimension relating to the retail...

25 October 2024

[Regulatory] Indonesia, South Africa and Chile join the U.S. in an attempt to curb Shein and Temu

As the European Commission opened formal proceedings against Temu on October 31, global governments are mobilising to defend local economies against Shein, AliExpress and others. While the U.S. is...

25 October 2024

South Asia: Mothercare and Reliance Brands create a joint venture

On October 17, the struggling British retailer Mothercare (sales of US$355 million in the fiscal year to March 2024, down by 9% at constant exchange rates after a fall of 13% in 2022) and the...

25 October 2024

Web-to-store, drive-to-store: how to generate in-store traffic and build customer loyalty

Fighting for market share with pure-players, shrinking consumer demand, making retail rents profitable... As footfall keeps decreasing in stores, drive-to-store has become an essential lever for...

24 October 2024

Watsons, L’Oréal and Alibaba take the brunt of China’s flagging demand

Against a backdrop of slowing consumer demand in China, international beauty and luxury retailers are adopting a cautious expansion approach.

23 October 2024

Sensei completes a US$16.2-million Series A

As announced by mind Retail, Portuguese start-up Sensei, which specialises in AI-enhanced computer vision and sensor technologies to operate autonomous supermarkets, has just raised US$16.2...

23 October 2024

Cegid offers a four-day week to employees aged 61 and over

Since October 11, 2024, French employees aged 61 and over at software POS publisher Cegid (4,400 employees in France) have been able to request that 35 working hours be spread over four days...

23 October 2024

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

Verizon, Starbucks, DoorDash and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: 168 billion dollars, up by 13.3%) was down for several hours before returning to normal. Numerous websites and...

27 October 2025

AI search engines: how advertising is entering the conversation

While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity, and Gemini. How much of the budget will they absorb...

23 October 2025

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025